Shannon S Atlassian Team

Abhi, Can you show us what CSS code you're using in Confluence that isn't working? Have a look here for more information: * Styling Fonts in Confluence Regards, Shannon

Hi Stefan. This is related to this existing feature request on Cloud and Server: * CONFCLOUD-25533 * CONFSERVER-25533 Please feel free to vote on the request which pertains to your version of Confluence (Cloud or Server?) and comment there with your usage case. Thank you for the recommendation! Regards, Shannon

Abhi, That's probably an issue with your code. I would recommend making a new question and include the code your using and the community could help determine the reason it's looking like that. Regards, Shannon

Mahan, Thank you for confirming that. Have you had any luck on our Developer Community? They may be able to tell you how to make a 3rd level dropdown. Shannon

Mahan, Thank you for confirming. I'm not really familiar with this personally as I don't delve into Jira development. Are you making an add-on or were you modifying your Jira instance directly? Shannon

Hello Roberto, The article here will help to resolve that issue: * Unable to Connect to SSL Services due to PKIX Path Building Failed Can you please review that and let us know if you have any questions? Shannon

Patrick, The errors are mentioning HipChat. Do you have HipChat integration enabled? If not, could you try to disable the add-on? Regards, Shannon

Robert, Which version of MySQL 5.6 are you using? Note that you cannot use any versions earlier than 5.6.16 per our Supported Platforms. The errors you're encountering look much like those documented in this article: * Unable to start Confluence due to unsupported version of MySQL Regards, Shannon

Thank you for confirming, Sushanth. I am personally not familiar with developing add-ons for Confluence, but you may be able to find what you need from our Developer site. Have a look at the page I linked and see if that helps you any. In addition, there is a Community there as well that's much more focused on Developing…

Abhi, How are you referencing those broken images in HTML? Are you using a full path? If you're using a local path and Confluence isn't in the same location as you are referencing, then it won't work. In addition, if you're referring to an image on another server, you want to make sure Confluence has permission to access…

Markus, Apologies for the delay. Page restrictions in Confluence do require that the user is licensed to use Confluence. It will only allow you to choose from users with a Confluence license or in a group that provides Confluence access. Therefore, that workaround would not be possible. Regards, Shannon

Abhi, You cannot import them. You need to add the code directly into the HTML macro. Have a look at this article for guidance: * HTML Macro You may be able to reference the CSS hosted externally in your HTML but I haven't personally tested that myself. Let us know if you have any questions. Regards, Shannon

Emmaculate, When you renew a license, there's no need to delete anything. Can you please clarify with us exactly what it is you did after renewing the license? If it's easier for you, you can call one of our office locations from our Contact Us page and one of our Customer Advocates could walk you through renewing your…

Ashvik, Have you seen the example from this question? * Solved: Is there any JIRA OAuth implementation example in .NET? There appears to be an accepted answer there, so please have a look and see if it helps you. Regards, Shannon

Hi there, Have you seen this post from earlier? They discuss a number of add-ons that could do it as well as Javascript: * Creating a custom field of type select2 Regards, Shannon

Dmitry, Can you please clarify what you mean by Parent and Child application? What are you trying to do exactly? Shannon

Brad, Can you help us to understand exactly what you're looking to do? Are you developing an add-on for Confluence to create this template? Regards, Shannon

Sushanth, Can you let us know exactly what you're trying to do? It seems like you might be trying to develop an add-on for Confluence? Shannon

Abhi, You can either put the HTML and CSS you used on a page using the HTML macro as you mentioned, or you can include it in an iFrame. * How to put an iFrame into Confluence You can only set a Confluence page to be a homepage so you will want to use one of those two options. Shannon

Hi there, Could you let us know what you're trying to do exactly and what went wrong? Unfortunately, I cannot read the language in your screenshot so it's not clear to me what the issue is. Regards, Shannon

By the way Mahan, Have you seen this post? Developing Jira Plugin with Sub Web Items It might help you in your case. Are you developing an add-on for Jira? Shannon

Thank you for confirming, Mahan! I've tagged your issue accordingly so it will appear in the Jira collection. Regards, Shannon 

Mahan, Can you confirm which product your question is regarding? Shannon

Martino, Thank you for providing those further details. Do make sure to include them on the bug so they can be considered in our investigation! Regards, Shannon

Stephanie, The HAR file would be more for your internal investigation since to this could be caused by a network issue. There'd be no need to send it to us. Can you please review my previous questions? We will need to know those details in order to troubleshoot the problem. It could be a network issue, a certificate issue,…

Stephanie, Thank you for confirming that. * Did you upgrade recently before the change happened? * What occurs in the logs when you attempt to save? * Does the problem occur in all browsers? * Is the Roadmap Planner and all modules related to it enabled in System Add-ons? * If you enable Safe Mode in your instance, does…

Hi Ryan, UPM stands for Universal Plugin Manager, which is a part of every instance. * Managing Add-ons or Plugins * For more information on how to Find new add-ons You'll need to be a billing contact to install add-ons, but in your Cloud Confluence instance, you'll find the UPM this way: * Go to Confluence…

Bertram, Indeed, you will need an add-on to do so. Take care, and kind regards, Shannon

Ronnie, It would likely then need to be in Java, but have a look through the documentation there and feel free to reach out if you have any questions on the community! Shannon

Vijaya, Thank you for confirming! Is there anything that was done improperly that you can share in case other users have the same error in the future? Shannon