Shannon S Atlassian Team

Comments

  • Hi Prashant, You would need some way to host files publicly in SharePoint as YouTube does. You'll want to look more into SharePoint's documentation or a related community. There may also be an add-on in Marketplace, so have a look at the available SharePoint add-ons. I hope this helps! Take care, Shannon 
  • Hello Lisa, That's very odd! I'm glad it worked out. Take care, and have a pleasant weekend. Shannon
  • Thanks for that information! Please let us know how it goes. Take care, Shannon
  • Hi Pawel, Can you show us the example REST call that you tried and the output? In the page REST API examples, you can learn how to convert the Wiki markup format. There's also a thread at the Atlassian Developer Community, Create a page Confluence REST API, and there's an example there that shows adding an h1 heading. I…
  • Hi Joel, Glad to hear that it's sorted! Take care, and have a pleasant rest of your week. Shannon
  • Hi Iskra, Thank you for letting me know. If it happens again, please feel free to bring it back to us. Thank you and take care! Shannon
  • Hi Peter, Good afternoon. I hope you are well! Thank you for raising this with Atlassian Community. It looks like we will need to take a closer look at this problem, which requires a support ticket. I see you raised a case with the Customer Advocates team, so I've had them move your ticket over to Server support. Please…
  • Hi Andy, Thanks for your reply. If you happen to be a site admin, you can recover space admin access, but otherwise, not. I hope now that I've included more details, and since we're discussing it here, it will start to pick up visibility. Thanks again, and take care! Shannon
  • Hi lwang, Welcome to Atlassian Community. It's nice to have you join us! Can you edit the Create from Template macro and show us what parameters are set? Check that it's using the correct template and space. Secondly, what browser are you using, and can you replicate this in other browsers? I hope to hear from you soon!…
  • Hi Casey, Welcome to Atlassian Community. It's nice to have you join us. Can you tell me what browser you're using when this happens? Have you been able to replicate it in other browsers? It sounds similar to the issue another user was having in Firefox, and they shared their solution. See Prevent Firefox to auto-scroll to…
  • Hello Bert, Welcome to Atlassian Community. It's nice to have you join us! When content in Confluence is public, anyone on the internet can see your content, including search engine crawlers. If you visit your site in an Incognito window in your browser, the content you see is what a search engine can index. If you want to…
  • Hi Andy, Welcome to Atlassian Community. It's nice to have you join us. Thank you for bringing this to us. I ran some tests around this, and as you discovered, it's only possible to add labels to an Overview page. Even then, you can only do it in edit mode. It's also missing a few useful features, such as the ability to…
  • Hi Pawel, Thank you for raising this with us! I hope you are doing well. Confluence Cloud doesn't support different font sizes, so updating it using the API isn't possible. You can try using the various formatting options mentioned in Insert Confluence Wiki Markup. I'll refer you to an earlier discussion on the topic…
  • Hello Scott, Thank you for raising this question with the Community! I'm happy to help you. Regarding those 2 spaces, are they the default spaces that new users are sent to when they log in? There's an action that automatically encourages them to watch the space, so I am curious if that's happening. If you still have…
  • Hello, Welcome to Atlassian Community. It's nice to have you join us! From what I understand, you want to embed an Excel file on a Confluence page, but there are more columns than Confluence can comfortably display. Do I have that correct? Can you show us a screenshot with an example of this? I look forward to hearing from…
  • Hello Devin, Thank you for bringing this up to the Community! I'm happy to help you. Can you tell me if this regarding your free Cloud site? Please confirm if both the Confluence and Jira sites are on the same Cloud instance and if you have permission in Jira to browse any projects? If you were to create a Jira issue macro…
  • Hello @rikiya_murakami, Thank you for raising this question in the Community! You can follow this guide on creating and updating content using the Confluence Cloud REST-API. You would need to create the page first and then update the content. In the content body, you can use the wiki markup example from the Excerpt…
  • Hello Steph, Thank you for raising this on the Community! Those are system users, and we don't count those as licensed users. When you install an add-on, Confluence creates the system user so it can communicate with the add-on. Sometimes when you uninstall an add-on, the system user is left behind. In that case, it would…
  • Hello Laura, Thank you for reporting this issue! I found an existing feature request surrounding this problem: * CONFCLOUD-66325 Overview page name changing I've shared this Community post in the case notes. As a workaround, you can change the space name to the title you want for the page. I hope this helps, but please let…
  • Hello Frederik, Welcome to Atlassian Community. Thanks for joining us! To have a read-only user, you need to modify the Confluence permissions. The Confluence Free tier doesn't give you this capability. See Manage permissions in the Free plan of Confluence Cloud for more information on that. If you upgrade to the Standard…
  • Hello Sabeena, Welcome to Atlassian Community. Thank you for raising this question with us. I'm happy to help. I have just a few questions for you about this bug. * Does this problem happen with all other pages? If you create a brand-new page, does the same happen? * Is this only happening in the new editor or the legacy…
  • Hello Joel, Welcome to Atlassian Community. It's nice to have you join us! I hope you're doing well. That's a behavior I haven't seen in Confluence before. * You mentioned the shortcut you're using is /link, so am I correct in assuming this only occurs on the new editor? * Do other users encounter the same problem? * Have…
  • Hello Nemanja, It's so strange that the image stopped loading, but perhaps there was an issue when you attached it. I'm happy to hear you're able to get your header and footer to load now. Take care, Shannon
  • Hello Raj, Welcome to Atlassian Community. It's nice to meet you! Please make sure to go through the checklist to Transfer products to another organization. * Remove all security configurations, which include SAML SSO and user provisioning for the organization or G suite for sites. * Cancel your Atlassian Access…
  • Hi Nemanja, Welcome to Atlassian Community. Thanks for your question! There's not a better way to do this than linking the image in the header, unfortunately. You need the image to be hosted somewhere to share it in your header and footer. I'm not sure why the image would have broken. If it's in the same space and your…
  • Hi Evelin, Thank you for your reply. I'm glad it's working now for you. The problem might also happen with certain browser add-ons, networking issues, or something in the browser cache. Hopefully, that was the issue. If you reencounter this issue, please let us know! Take care, Shannon
  • Hello Evelin, Welcome to Atlassian Community. I'm sorry you're having trouble adding the Roadmap Planner macro. I tested it on my Confluence site in both Firefox and Chrome, but I cannot replicate the issue on either the legacy or the new editor. Are you still encountering the problem? If so, please help answer the…
  • Hi @Matthew Bentham, I raised a support ticket for you so support can help you with that. Check your email for the ticket number! Take care, Shannon 
  • Hello Lucyna, Thank you for your question. I'm happy to help. When you move pages in Confluence, it updates the database with the new location, and any in-app links are automatically adjusted. I wouldn't expect this to break in the future. If you encounter any issues with that, have your Cloud admin raise a ticket with…
  • Hi Sue, Thanks for your question. This Community answers mainly end-user questions, so if you're developing a Cloud add-on, you may find the Atlassian Developer Community is more suited to answering your question. I hope that helps you find the answer you're seeking! Take care, Shannon