Shannon S Atlassian Team

Hello Heth, Thank you for contacting us. I believe here you are using a text field, but multi-line text is what you are looking for. Here is an example of how that will look when adding it to a page: And on the page when using the template: Could you give that a try and let me know if you have any trouble? Regards, Shannon

Hello Paweł, Thank you for contacting us about this! Happy to help. Jira Core has the ability for you to create a basic board within Business Projects. For more information: * Business Projects Basics * Working with Boards I recommend the project management template for working with Jira Core boards, so please have a look…

Hello Onur, Welcome to Atlassian Community. It's nice to have you! First, I wanted to let you know that I saw that you raised another ticket for the same issue with our Advocates in the billing and licensing queue. I have closed this case as a duplicate of this thread. I see you had some concerns that there is no support…

Hello Eric, Sorry to hear that you've been having this issue. Can you tell me what version of Jira you are using and what version of Bitbucket you have? I see that your account is attached to a Jira Cloud instance and a Bitbucket Server license, so if this is the case, you'll want to check the following: * Link to server…

Hello Sanjay, Welcome to the Community, and to the world of Atlassian products! It's nice to have you. If I were you, I would start going over some of the training resources we have available on our site. For example: * Atlassian University - Training * Attend an Atlassian Webinar * Hire an Atlassian Partner to train your…

Hello Richard, Thank you for reporting this. I was able to replicate the same but even with only the task macro, not including the date macro and the user mention. I've reported it below, along with a recording: * CONFSERVER-58710 Tab navigation in table impossible with task macro Please vote on the bug and you will…

Hello there, Happy to help with this. In Confluence, you can use CQL to display search results. See Confluence Search Syntax for more details on that, as well as Advanced Searching Using CQL. Another option is to use the Livesearch Macro if it's something you want to embed into a page. For more information on Confluence…

Hello Martijn, Thank you for reaching out to us. We will need some clarification on your issue. Could you let me know what you mean by the "summary" tool in Confluence? Is there a reason why you're not able to hit enter? While using a Numbered List in Confluence Cloud, Server, and Atlassian Community on Lithium, it's…

Hello there, Happy to help! Can you just confirm with me that you deed indeed change your default port from 8090 to 28090? Are you using a firewall or proxy? If so, when you bypass the proxy does it work? Please share with us the exact error message or display in the UI that you see when the URL times out, and check your…

Hello Gar Lee, Happy to help! In the new Confluence Cloud editor, the Instructional Text got renamed to Placeholder Text. You can find this under the insert (+) menu. See the following thread for an example of how that looks: * Solved: Adding Instructional Text onto a New template using new style editor Let me know if you…

Hello Gena, Welcome to Atlassian Community. It's great to have you! In the New Confluence Cloud Editor, the trigger key is /, whereas it used to be {. @ should still trigger mentions. If you want to insert a link, instead of [, you can type /link or CMD+K (macOS) CTRL+K (Windows). You will know if you are on the new editor…

Hello there, Thank you for reaching out! Just to confirm, you changed the example confluence.myownserver.net to your own URL, correct? Have you uncommented the connector that you are using? I also noticed that you raised an issue in May/June with the Confluence support team, where you were working with Lipkent Ng. At the…

Andrew, Thank you for contacting us. This error can be any number of things, and usually points to a configuration issue. Please have a look at Confluence does not start due to Spring Application context has not been set. There are about 10 causes and solutions for this problem, so I would encourage you to go through them…

Hello Wendy, I would say just do as you have, comment on it, vote on it, and once the development team has updated this case, you will receive a notification on it. It's in Needs Verification right now as it's still in the backlog. For more information on how feature requests are prioritized, have a look at…

Hello Conrad, Welcome to Atlassian Community. It's nice to meet you. The specific instructions on this thread are for Confluence Server as it was 2 years ago, but the idea is still the same for Confluence Cloud. I've created a video below that will help you to do this in Cloud on the new editor, as I suspect this is what…

Hello Bec, Thank you so much for the screenshots and explanation. I discovered this was an issue in the past which has resurfaced. You can see the details I just added in the thread below: * Why are all of my page titles suddenly centered? The current bug ticket for this is below: * CONFCLOUD-67110 Titles are…

Hello everyone, Thank you for reporting this issue. Initially, the problem reported back in March was reported in the following bug ticket and resolved: * CONFCLOUD-65894 Confluence page title is center aligned in old editor The problem is resurfacing, and is now reported on this bug: * CONFCLOUD-67110 Titles are…

Hi Tom, Thank you for sharing that. I've looked into this a bit more, and I see that its likely your company's network settings that are causing this issue. This was the exact reason for this behavior in the 3-4 cases I saw about this in Cloud Support. Please share the following page with your network administrator, and…

You're welcome, Tom! Let us know if you have any trouble. Take care, Shannon

Hello Tom, As I recommended, you will want to be on level 110 or higher. This should not cause any performance issues. Since 140 is SQL 2017, this one would also be fine to use. I hope that's clear but do let me know if you have any further concerns about this. Regards, Shannon

Nisha, The instructions I provided are for Confluence Server. If you are on Confluence Cloud, you can check the following article for advice on how to do that: * REST API Examples Confluence Cloud Your example still has the test domain URL in it as well as the contentID placeholder. I am assuming that here you have…

Hello Igor, Apologies for the confusion, but I meant that we can leave this thread open here in case anyone has a workaround for you. It's not possible to re-open the feature request, but you are welcome to raise a new feature request for this. Let me know if you have any trouble. Regards, Shannon

Hi Dave, Thank you for reporting this. Can you tell me, is this in the new editing experience? If you aren't sure, the new editing experience has the Publish button in the top right-hand corner. I know that image effects have been temporarily removed from the new editor, so I am curious if this is affecting the problem.…

Hello Kathy, Thank you for reporting this issue. There has been a bug reported for this issue below: * CONFCLOUD-63337 Error when adding comments in IE11 You can vote on the issue by clicking This affects my team, where you will be automatically added to the list of watchers. From here, you can receive any updates on the…

Hello John, Thank you for contacting us about this. * There is not a way to keep the pages sorted in alphabetical order, but we do have a feature request for this: CONFCLOUD-65062 Allow for persistent sorting of pages * For your 2nd question, it's not possible to include this in the sidebar in Confluence Cloud and I am not…

Hello Dominique, Thank you for contacting us about this. I'm aware of where this is in Server, but in Cloud I know that a lot has changed regarding this. I see you've raised a ticket already with the support team, so they should be able to determine exactly how you can make the change you need. As soon as you are able to…

Hello Ken, Thank you for contacting us about this. I would recommend that you reach out to the Cloud Support Team on this case. They will be able to have a look at your templates and let you know how to resolve the issue. Once they are able to help you, please let us know what the issue was and it will help other users in…

Hello Edwin, Welcome to Atlassian Community. It's nice to meet you. It's not possible to share a template with a link. If you need someone to edit a specific template, then you will want to tell them the name of the template and where it's located (i.e. which space, or if it's a global template.) If you want users to…

Hello Igor, Thank you for contacting us about this. We had a feature request for this a while back, but it was closed as implementing something like this is not in our upcoming roadmap. Have a look below: * CONFSERVER-28373 Ability to expand child pages on sidebar menu automatically In terms of a workaround, I am not aware…

Hello Abhinav, Thank you for contacting us about this. I see you were able to raise a support ticket about this issue. Could you please let us know once the issue is resolved, how you were able to resolve it? It will help other Community members in the future. Thank you! Regards, Shannon