Shannon S Atlassian Team

Hello, I'm so sorry for the delay; I'm trying to replicate this on my end, but I've not been able to. Can you tell me if it's still only showing the latest posts from the last 30 days? If so, I'd like to raise a ticket for you with support. I just want to confirm, in case you had an upgrade lately and the issue is no…

Hello @cruel, To confirm the information I've shared above, we haven't removed the single column layout. Single column layouts are the default when using the new editor. You can choose to either do a full-width layout, or fixed-width, which keeps the content in a fixed-size center-column layout. If you are encountering a…

Phil, Thank you for confirming that. I tested this in 2017 against the latest Server version at the time. In this case, I would recommend either raising a new question for this, or a file a ticket with Support. Thank you! Regards, Shannon

That's great, thank you for the confirmation! If you watch the bug ticket, you can be alerted to when there's a version released which fixes the issue, and then you can undo that temporary change. Have a nice week, Tobias! Regards, Shannon

Hi Brent, Thank you for your patience, I was away at the end of last week but I have information for you regarding your requirements. When you link a Confluence space to a Jira Service Desk customer portal, your Jira Service Desk customers will be able to access the articles in Confluence via the Customer Portal. Note that…

@Muhammad Farhan, You can use the Task Report Macro included within an Expand Macro. You can use the filters to determine which tasks are displayed. It's not possible to add a task report macro inside a page tree macro. Regards, Shannon 

Tobias, Thank you for confirming! Were you able to see performance improve when the change was made? Regards, Shannon

Phil, My original reply was testing the Tiny Link (I believe this is what you mean by permalink?) with an anchor. Your example is of my working example from back in 2017. At the time of that message, it was working properly in Confluence Server, but it's been a few years since then. If it's not working in Confluence Server…

Hi @Service CNS, Thank you for following-up and letting us know you were able to resolve your issue. Take care, and have a pleasant rest of your week. Regards, Shannon 

Hello Tobias, Thank you for your reply! I wanted to let you know first that I moved your reply into the main thread, for ease of legibility. I consulted the team, and it appears we have a known issue right now in 7.0.1, 7.0.2, and 7.0.3 that is causing UPM to hang and then bring down the rest of the instance. *…

Jeremy, Thank you so much for taking the time to verify that with me. We have the threads below to track Confluence section 508 compliance implementation, which would include your request: * CONFSERVER-12383 Section 508 Compliance for Confluence (VPAT) (Server) * CONFCLOUD-12383 (Cloud version) Specifically, this: *…

Hi Madhur, Welcome to Atlassian Community! It's nice to meet you. Please report this to our Cloud Support Team and we can have a look at this for you directly on your instance. Thank you! Regards, Shannon

Hi Brent, I'm still looking into this for you, I promise to reply to you as soon as I have any suggestions for you. Regards, Shannon

Robert, The only other thing I could think of is embed another web page in an iFrame using the iFrame Macro, and have your ads on that page. Otherwise, there is no way to include an ad within Confluence Cloud directly without the use of a 3rd party macro. Regards, Shannon

Hello Travis, Thank you for contacting us about this. I'm not sure I understand your issue correctly, but I believe you're asking how you can refer to a macro in wiki markup including its parameters that you can control. Is that correct? On the individual documentation page of the macro, it displays the wiki markup code…

Thank you for sharing, Uli! Hopefully someone there will be able to help you out. Take care, and have a pleasant week. Regards, Shannon

Hello there, Thank you for raising this issue with us. Could you confirm with me that you are not currently on the H2 embedded database on Confluence? If you are, then I would recommend that you first migrate to a supported database per my instructions on this thread: backupEntities Couldn't backup database data. If you…

Hello Jeremy, Welcome to Atlassian Community. It's nice to meet you. Can you help me to understand what you're trying to do here? You can add a label to the parameters of the Livesearch Macro in order to limit your search results to a specific label. However, I'm not really sure what you are referring to when you mention…

Hello Martin, Thank you for contacting us about this. Could you confirm with me your Confluence version, and which template you are editing exactly? Is it the Decision template or the Decision log template that's having the issue? Does the same occur when you try to edit other system templates? I've tested this with the…

Great news, Jiri! Glad to hear it's finally working again. Take care, and until next time. :) Regards, Shannon

Hi Linnn, thank you for sharing that! Hopefully they will be able to give you some good advice there. :) Take care, and have a pleasant week. Regards, Shannon

Robert, Thank you for confirming. In that case, yes, it's not possible to embed code within Confluence natively. I am aware of a few 3rd party add-ons that you could try: HTML Macro Add-ons for Confluence Cloud Have a look at those and see if any of them could help you! Regards, Shannon

Hello Azzy, Thank you for contacting us about this. This thread is from March 2019, and the bug which was affecting it has since been resolved, so I do not believe this is the issue you are running into. A timeout can be caused by any number of things, so I recommend that you first make sure that your network isn't…

Hi Steve, Unfortunately it's not possible for me to remove your question. Perhaps this was was something you were able to resolve on your end? Could you let us know what the issue and resolution was, in case it can help other users? Regards, Shannon

Hello Ken, Welcome to Atlassian Community. It's nice to meet you! If you're having issues with the Azure Confluence Data Center Template, then we recommend that you raise a ticket directly with the Confluence Support Team. The reason being is that the information we require to solve Data Center issues cannot be easily…

Hello Mike, Thank you for contacting us about this. Can you show me an example of the filter you use that does display results vs the one that does not? When you are filtering the space only, do you mean the Confluence space, or did you mean the Jira project? In Jira, are you able to access the issue that you are trying to…

Hello @DEAA Tools [Steve Masturzo], Thank you for bringing this to us! Happy to help. Could you help clarify exactly what you're trying to do? Are you writing an add-on for Confluence, or are you trying to use a 3rd party add-on? Also, what version of Confluence is this for? Regards, Shannon 

Hello Nickey, Thank you for contacting us about this. When we revamped the Confluence Editor, some features were removed due to their lack of use. However, we have heard you and are gathering information below to consider including it in the future * CONFCLOUD-65695 Bring back the "what's changed" comment box You can keep…

Hello Kristin, Thank you for contacting us about this. There's an article below that could help you with that. Have you seen this before? * How to resolve missing attachments in Confluence Let me know if you have any trouble. Regards, Shannon

Hello Robert, Thank you for contacting us about this. I've never run a monetized blog myself, but I assume the ads are given to you in some form of HTML or Javascript? If so, it's not possible on Confluence Cloud to embed a script like that, but it would be in Confluence Server. See Functional Differences in Confluence…