Shannon S Atlassian Team

Hi Justin, Thank you for contacting us about this and welcome to Atlassian Community. I'm not too familiar with this topic myself, but I would recommend that you instead raise the same question on our Developer Community from the linked resources page. They will be much more familiar with this issue and will be able to…

Hello Maros, Thank you for contacting us about this. Can you tell me how you are inserting your markup? Per Confluence Wiki Markup: Wiki markup is useful when you want to do one of the following: * Create links using the Advanced tab of the Links Browser. * Add custom content to the header or footer of a space. * Insert a…

Hi Lukas, @Waldemar Reusch, @Pete Dunham, Xe was able to log a case with support, where we had a look at their site and determined that this was caused by the following bug: * CONFCLOUD-68057 Creating a page via API doesn't load the New Editing Experience Currently, there is no workaround for this. Please make sure to…

Hello, Welcome to Atlassian Community. It's nice to meet you. It's not possible to do this in Confluence natively. You will want to use something like Advanced Tables for Confluence to do that. If you already ARE using an add-on, then I would recommend that you get in touch with the vendor directly if you're having any…

Hi Miriam! Thank you for reporting this. Are you still experiencing this error, and could you show me a screenshot of what that error looks like? I haven't been able to find any past examples of people running into that error. Also, is this on the new editor? You'll know if you're on the new editor because the Publish…

Hello Laura, Thank you for reporting this to us. This issue for you is more than a few weeks old now; are you still encountering the issue? If so, I recommend that you raise a ticket with the Cloud Support team so we can have a look at your site and see what the problem is. I won't be able to tell without looking at your…

Hello @Алексей, Welcome to Atlassian Community. it's nice to meet you! Can you tell me what language you are using for your Table of Contents? I encountered another person on Cloud that was having the same issue, but it was with Cyrillic characters. Do you only encounter the issue when you're using Cyrllic characters with…

Hello Maya, Happy to help! You can obtain this from your database by running the query from the below article: * How to obtain a list of all pages, their authors, and related information from the Confluence database There's not a user macro that would do this if you need to display it within Confluence, but you may be able…

Hello Yulia, Thank you for reporting this and welcome to Atlassian Community. Can you tell me a few things about this issue? * What browser are you using, and do you have the same problem with other browsers? * Can you create a test page where the headings are in English and let me know if you have the same issue with…

Hello Bogdan, Thank you for reporting this. You mentioned you had looked for a solution in the articles, but you weren't able to find anything. Have you had a look at this article yet? * Confluence site XML import fails with "duplicate key" error The error is the same, and there is a solution for you on that page. Could…

Hi Aashi, Welcome to Atlassian Community. It's nice to meet you! Could you help me understand what you're trying to do exactly? Are you developing an add-on for Confluence, since your question is in the Confluence collection, or something else specifically? Take care, Shannon

Hello, Thank you for contacting us about this. I've tested this on my Confluence 7.3.1 site, where it seems to work: Can you tell me if you're still experiencing this issue today? If so, there's an example of a CSS customization for the PDF that worked for another person. You could try to do something similar and see if…

Hello Thor, My assumption is the "Remind Invitees about Upcoming Team Calendar Events" will probably trigger the Reminder setting: * Reminders in Team Calendars Is your team getting their reminders, if you have it enabled? If you want to know what the error is, then you will need to look at your Confluence Server logs for…

Hi Frank, Thank you for clarifying that. I was stuck on the mention of the centered title, but I see now what you mean. We have a feature request for that below that has been added to our long-term backlog: * CONFCLOUD-69135 Create template page width can't change Please vote on it to show your requirement for this…

Hi Pascal, In order for an anonymous user to be able to access a page on the space in the first place, you need to give Anonymous access to the space itself. This will by default allow anonymous access on all pages within the space, thus the reason that you will need to manually lock-down pages that you don't want…

Hi @Knight_Brienne, Welcome to Community, and thank you for bringing this to our attention. Your request should definitely not be pending for weeks. If you're having trouble getting a response, I recommend that you reach us by phone at one of the numbers on the bottom of our Contact Us page. Let me know if you have any…

@Pascal Gessner, thank you for confirming that it is working for you, and thanks to @Kurt Rosivatz for providing an alternative solution for ScriptRunner! Hopefully this can help anyone who runs into this issue int he future. Take care, and have a pleasant rest of your week. Shannon

Hi Gopal, I'm not seeing any other posts from you stuck in the Spam queue. Was it a reply to that thread? Do you remember what it said? Shannon

Hi Jeremy, Thank you for confirming that. Take care, and have a pleasant week. Shannon

No worries, Mike. Take care, and have a pleasant week. Shannon

@Meghanand Baraskar, Thank you for confirming that! Take care, and have a pleasant week. Shannon

Hello, Thank you for confirming. To find your stack trace, I directed you to the Confluence Server logs documentation. Have you had a look at that yet? It lets you know where in your server logs you can see the log files. If you don't have direct access to the server, you'll want to get your server admin involved. The .zip…

Hi @Gopal Rathi I have released your post from the spam queue. I did see that you tried to make the same post a few times, so I only marked one as Not Spam. Let me know if I can help with anything else! Shannon

Hi Jiri, Thank you for letting me know that you are holding off on upgrading. If you want to give it a test later with a staging instance, you can try the workaround from the bug. Just let us know if you need our support! Take care, Shannon

Hello Jeremy, Welcome to Atlassian Community. It's nice to meet you! Can you tell me if you're still having this issue? If so, I would recommend that you raise a ticket with the Cloud Support Team so we can have a look at your site logs and determine the exact cause. Let me know if you have any trouble. Shannon

Hi Harpreet, Welcome to Atlassian Community. It's nice to meet you. The 404 error means nothing exists at that location. Probably because you're not including "wiki" in the URL: Confluence Cloud REST API Example GET Example: GET /wiki/rest/api/content Make sure you're using the above documentation to build your queries…

Hello Mike, Thank you for raising this issue. There have been requests in the past to disable the graphic when there is no content, but they were closed as we don't have plans to implement that in the near future: * CONFCLOUD-38846 Disable graphic when no matches for Content by label macro * CONFCLOUD-40839 Content By…

Hello Sander, Welcome to Atlassian Community. It's nice to meet you! I'm happy to help you with migrating to your new Confluence site, if you're still having issues. Could you tell me which version of Confluence your old Confluence site was? How long ago did you make that backup? Lastly, can you tell me how you created the…

Hello there, Welcome to Atlassian Community. It's nice to meet you. Can you let me know what you mean when you say that you created an account under the wrong product? Do you mean that you created a user and you gave them access to the wrong product? If so, you can just give them access to Confluence now. See groups and…

Hello Roger, Welcome to Atlassian Community. It's nice to meet you! Our Confluence Cloud Free plan has a restriction against custom permissions: Permissions aren't customizable and anonymous access isn't available on the Free plan. For further details, check our page on Permissions and restrictions in the Free plan. For…