Shannon S Atlassian Team

Thank you so much for reporting this and for your patience. I've raised the following bug for this behavior: * CONFSERVER-59558 Excel macro does not render objects (icons and shapes) If you can please click This affects my team, it will help us keep track of the number of affected users. Let me know if you have any…

Hi Yulia, I believe the issue here is that there's not enough text on your page to scroll to Article 2 if you click it in the table of contents. * If I do the exact test you do, then it doesn't scroll. If I make the window smaller, it does scroll. * If I add a few paragraphs of lorem ipsum, then I can confirm it works as…

Hi Hanson, Thank you for confirming. The free Cloud site associated with your email address currently has three users. We've run a re-association that should fix your issue. Could you confirm if you're now able to mention your user? Shannon

Hi @Joachim Appel, Sure thing! It's right here, available in this menu: Regards, Shannon

Hi there, Have you had a chance to review the article I linked you above? It should help you to find your log files: Note that the default location is the Confluence home directory, not the application server's log file. The home directory is specified…

Hi Darshan, Thank you for pointing that out. I missed the additional 'api' added as well. Glad you got it working in the end. Take care, and have a pleasant week. Shannon

Thank you for confirming, Maros. I've raised the ticket for you now, please check your email for that link! Take care, Shannon

Hello, Welcome to Atlassian Community! If you are still encountering this issue, I would recommend raising a support ticket with our Cloud Support team. We'll want to have a look at your site's permissions to determine the issue, and we need a support ticket to do that. If you have any trouble doing that, please let me…

Hello, @Hanson Lee. I'll be happy to help you fix this issue on your site. Could you tell me, are you able to mention any users at all, or just not your specific username? Secondly, is this using the new editor or the legacy editor? Is anyone else having the same issue? Regards, Shannon

Hi Frank, I agree with you; it would definitely be easier if the update were triggered automatically. I've created the below feature request for this: * CONFSERVER-59550 Provide the ability to update the license during the upgrade error screen Thank you again for your suggestion! Take care, and have a pleasant week. Shannon

Hi Maros, Thank you for confirming that. It sounds like there's a duplicate task stuck in your database. Does checking off the task in the Task Report Macro solve your issue? If not, what if you were to restore to the version of the page that has the task, and check it off or manually remove it from the page instead of…

Hi Maros, That sounds right, thank you for letting me know that. I'm sorry that you won't be able to use wiki markup in this case. Take care, and have a pleasant week. Shannon

Excellent! Thank you for confirming. Take care, and have a pleasant week. Shannon

Hi John, Thank you for confirming that. I'm attempting to replicate this on my end, but I haven't been able to. I created a page called Hyper V, and then on a new page I used the Page Tree macro that returned Hyper V as a result. When I search Hyper V, I only encounter the one page that has that phrase as the title. Is…

Hello @Thamsanqa.Mhlongo, Welcome to Atlassian Community! It's nice to meet you. You could create something similar to that using the Status Macro in Confluence. Have a look at that, and let me know if you have any questions about it. Regards, Shannon 

Hello Bill, Thank you for reporting this to us. This case has been logged as the following bug: * CONFCLOUD-68872 Typing $ to create or list template variables does not work At this time, there is no known workaround in the new editor. If you need to be able to use the legacy editor and don't have the option, I recommend…

Hello Maros, Thank you for reporting this error to us. I know of two bugs that could be causing this error for you: * CONFCLOUD-56972 Checking/unchecking tasks very fast on a page gives error * CONFCLOUD-65366 Checking tasks on newly created Software Project spaces are not working If you aren't sure whether either of those…

Hello, Thank you for contacting us about this. Can you just clarify, what exactly is the web browser you're trying to access your site with? The following Supported Browsers are confirmed to work with Cloud sites. It's not possible to adjust the information directly on the Cloud site as you require. Regards, Shannon

I went to a few Warped Tours in the late 90s and early 00s, and they were always something to remember!

Hello Alisa, Thank you for contacting us about this. Could you confirm with me your Confluence site version and answer a few questions for me? * Can you let me know what your global Confluence language is set to, and what the user's personal language is set to? * Do you know if any other users experience the same problem?…

Hello Anas, Thank you for letting me know how you were able to get this to work in the end! Take care, Shannon

Hi Bogdan, Glad to hear you've at least gotten further along! Could you see if you can create the user user.name2@gmail.com and then disable it, per the following article: * How To Rename the User: "Unknown User" as the Content Creator Caused by User Deletion Let me know how that goes. Shannon

Hello Laura, The former macro, Instructional Text, has been completely rewritten and replaced by the Placeholder Text macro. The Placeholder Text macro lacks the feature to edit, thus having been created as a feature request. I'm so sorry for the difficulty the new editor has been causing you. If there are any other…

Hi Leo, I'm not really familiar with building Connect Apps myself, but you you can raise the question on our Developer Community, which you can find from our Developer Resources page. There, the Community members are used to developing Connect add-ons and will be able to give you tips on what might be going on. Let me know…

No worries, Justin! Happy to hear you found it it in the end! Regards, Shannon

Hi Miriam, Thank you for sending that. I don't have any information on that particular error code, but another user who had that issue was able to make a copy of the problematic page and use that one instead in the future. Can you tell me if that works for you? If not, I would recommend that you raise a support ticket with…

Hello Hans, Thank you for contacting us about this and welcome to Atlassian Community. I would recommend starting with our documentation on Developing for Confluence Server. There may be a way for you to generate pages using Python and the JAVA API or REST API that's available in Confluence. If you have any trouble, there…

Hello Alexander, Thank you for contacting us about this. There's not a way to have links open in a new tab other than using CMD + or right-click in your browser. I was able to find a feature request for this below, which you can vote on and follow for updates in the future: * CONFCLOUD-34088 Provide the ability to create a…

Hello Rich, Unfortunately, there's not a way to programmatically update your users' emails from your old claimed domain to the new unclaimed domain through REST API. You will need to claim the new domain first before you can do that. (reference: Verify a domain for your organization) Let me know if you have any trouble…

Hello Laura, Thank you for bringing this to us. The Placeholder Text in the new editor (formerly Instructional Text) cannot be edited at this time but there is a request to improve this below: * CONFCLOUD-67333 Placeholder text on templates created with the new editor cannot be selected nor edited By clicking Vote for this…