Shannon S Atlassian Team

Hi Samantha, In that case, please do make sure to report it to your site admin so they can raise the ticket with us. The ticket will be prioritized accordingly. We'll be able to report it to the development team in the event that it is a bug, so they can get this fixed. Thank you again! Shannon

Hi Jacob, Welcome to Atlassian Community and thank you for following up on this. That's correct. When you set the space "is not" field, then the Confluence data that shows in your Activity Stream macro will be for any activity that happened outside of that space. Example of my settings: In this case, it shows all…

Hello @jthorsta, Welcome to Atlassian Community, and thank you for bringing this up! As of the Confluence 6.7 release, we introduced the Confluence New Look. You can review the Confluence 6.7 Release Notes for details on that. (See Confluence gets a fresh, new look.) This is based on the new color palette found on…

Hello Hesh, Welcome to Atlassian Community. It's nice to meet you. Could you tell me where you obtained that template? Is this from another Cloud site you were managing? You mentioned that the users don't exist in the group, but do you mean that those users don't have an account on your site? Or are they existing users but…

Hello Eli, Welcome to Atlassian Community. It's nice to meet you! By default, the Task Report Macro will show all tasks. If you want to only show the first few tasks, you'll need to at least tell the macro how to choose those few tasks to display. You can do this using parameters to control how many it shows, such as…

Hello Samantha, Welcome to Atlassian Community. I'd love to help you find out why you're not able to edit your hyperlinks. I'm assuming that in this case you're using the new Confluence editor? In my case, I pasted the link to the page, and if I click on it, I can then click Edit link and I'm able to change the name here…

Hi Robert, Welcome to Atlassian Community. I'm sorry that you've been having issues lately loading your Confluence pages. This error usually means that there's an issue with your network connection in connecting to the Cloud site. You can try the following tests: * Test from several different locations, networks, and…

Hi Anders, Welcome to Atlassian Community, and thank you for bringing this to us. I would love to test this to see what might be going wrong, but I'll just need you to confirm the markup you used and the name of the page/space. Please also confirm if this is in the new editor or the old editor. When you search for the…

Hello Mark, Welcome to Atlassian Community. It's nice to meet you! Confluence doesn't have any built-in translation ability. The current Confluence UI translations available were created specifically for use with Confluence and thus the translations are already confirmed. There are a few add-ons related to translations…

Hello @mgonzalezv, Welcome to Atlassian Community! It's nice to meet you. If your admin has added Confluence Team Calendars to your Cloud site, then you will be able to add a calendar to a page. See Embed Calendars on Confluence Pages for more details on how to do that. If your team isn't using Team Calendars, you can also…

Hi Kaitlyn, Thank you so much for reporting this. Can you tell me if you're encountering these issues in the legacy Confluence editor, or the new editor? The behavior you're describing might have changed with the new editor, but that wouldn't explain why your past pages weren't working anymore. You would have specifically…

Hi @Nadine Miner, At the time of this thread, the Decisions Log would indeed have been created automatically and could be accessed from the sidebar. I tested it before I wrote back Edward back in August, but it seems like something changed since then. This will need further investigation, as it could be a new bug. Could…

Hi @Dominic Lagger, Thanks for pointing that out! Looks like a new request was created recently in order to return the buttons, since the original request only brought back the functionality: * CONFCLOUD-69265 Bring back the indent/outdent button to the new editor I've linked it to the original request so others should be…

Hi Claire, Welcome to Atlassian Community. It's nice to have you join us! In Cloud, you don't have direct access to your site's database. You might be able to do something similar using an add-on such as Scriptrunner, which allows you to query your Cloud site. Otherwise, you can raise a ticket with the Support team. There,…

Hi John, No worries about the late response. If it's an image, you can try annotating it to cover up any identifying information, while still sharing the example. I like to use Skitch because it provides a way to pixelate private data, but you can also just cross it out using any application that allows you to annotate…

You're welcome, @Titouan Launay! Thanks again to @Matthias Gaiser _K15t_ for flagging this. :) Take care, and have a pleasant weekend! Shannon

Hi @Titouan Launay, Thank you so much for clarifying. I've sent your request over to the team that can help verify and complete the deletion, along with a summary of the issue so far. The issue at hand here is that the Customer Advocates can help to remove the domain, but it needs to first be verified technically by…

Hello @Titouan Launay, I hope you are doing well. Matthias reached out to me on this, and so I had a look at your case. At this time, you just want someone from Atlassian to release your Cloud domain so you can re-register with it, is that right? If so, I can help you take care of that through the Customer Advocate ticket…

Hello @Abhishek Madhwani, Thank you for reporting this issue to us! I see you were able to get in touch with our Cloud Migration team for this. That's really the best place, since your case will take a lot of dedicated support and individual advice. I see the team is currently helping to look into the issue with you, so…

Hello, Scott, Welcome to Atlassian Community, and thank you for raising this with us! We'll need to check your account to see what the issue might be, which is best done with a support ticket. I noticed you've already reported this to our Customer Advocates, and your case was forwarded to the Cloud Support Team. We'll…

Hi Marc, Welcome to Atlassian Community. It's nice to meet you! You can use Page Anchors in order to link to specific sections of Confluence. Have a look at Insert Links and Anchors for more details. You have two methods, essentially: * The Legacy editor employs the use of the Anchor Macro. You can review that page if you…

Hello @nicolee, Welcome to Atlassian Community. It's nice to meet you! Can you confirm, when you view the Jira issues macro via the portal, what is the information that you can see from your side? I believe it should just be the key and the issue request type, which is what's preventing your users from being able to search…

Hi Andres, Thank you for contacting us about this. Indeed, the new editor does not yet support embedding images from the web. We have logged a feature request for this below: * CONFCLOUD-65749 Ability to add Images from web in the new editor In the meantime, if you need to embed images from the web, you'll need to use the…

Hello Cristin, Welcome to Atlassian Community. It's nice to meet you! If you have a look at the page, Confluence Wiki Markup, you can find the example there on how to use those tags. If you look under Images, there's a table that goes over the wiki formatting for different variables. The final row has what you're looking…

Hi Duncan, Thank you for letting me know the results of your testing. It seems that when you select full-width for the page, it tells Confluence that you want all content on the page to be full-width, even though that's not what everyone wants. This prevents you from having the option to change individual elements. My…

Hi Corin, Thank you for confirming that. So when you publish the page you created with the broken variable, it's not included on the page at all? If you recreate the template from scratch as a new template, does it work? Shannon

Hi Jiri, Thank you for following-up. I can confirm it looks like the original bug is still re-opened and there's not yet a solution at this time. I agree that it's very strange that it went away for you and then came back when the issue was ongoing. But as my colleague Danny mentioned on that case, it can be possible to…

Hi Cory, Thank you for following up. There may be other domains that are storing cookies to work with Cloud; in the case of my example the cookie was with Google and not *atlassian.net. You can also review the other possible domain and IP ranges that would need to work in order for you to be able to use your Cloud site: *…

Hi @RPT Admin, Thanks for your update on that, nonetheless! Hoping that it's just a simple block in this case. Take care, Shannon 

Thank you so much for sending that, Andreas! I can confirm we received it and my colleague Gerson is having a look at it already for you. I'll watch that ticket and update here with what we find out and any information about how to prevent users you don't want from receiving that email. Take care, Shannon