Shannon S Atlassian Team

Hello Rigor, Welcome to Atlassian Community! It's nice to meet you. I've confirmed this on my site, but you create a space in Confluence via the Next-Generation Project, a blank space is created. This space will come already be linked to your Next-Gen project in Jira. You mentioned wanting to modify the default items in…

Hi Françoise, Thank you for confirming, and I'm terribly sorry for the delay. This isn't a functionality of Confluence at this time, but I'm working to find some kind of feature request or solution for you. Thank you for your patience! Shannon

Hello Krista, Thank you for reporting this to us. Any page which you create in Confluence Server will have the same options in the toolbar. I saw you mentioned on a few of your other threads about this Poster Template. There's no Poster Template in Confluence by default (previously mentioned just now on How do I copy and…

Hi Krista, Can you help me understand more about the "Poster Template" you're referring to? It's not something that's included with Confluence, so it might be a template that your company developed in-house. There aren't any buttons within Confluence templates, unless someone programmed an HTML button like @repi was…

Hi Repi, To clarify, not all sites will have a Demonstration Space. Upon setup, the admin is presented with the option to install an Empty site, or an Example site. The Example site is the method that includes the Demonstration Space. It's also possible that the admin has since deleted the Demonstration Space since going…

Hi @Krista_McGruder, In Repi's example, you can see that when you add a table a 2nd toolbar appears, which enables you to edit your table: Our documentation on Tables has a chart which goes over what each one of those icons does for you. I believe you might have already found this toolbar by now, but if you get stuck,…

Hello Krista, The feature you're looking for is called Title Text and it's a setting in Image Properties when you insert a photo. For example: * Display Files and Images When you click on your embedded image, you'll be presented with this toolbar, and you just want to click Properties: Here's where you can add the text:…

Hi Krista, I just wanted to confirm that you were using the paid add-on and not the built-in functionality. Thank you for confirming that. It's a shame that your firm has locked down so much of your usage of Confluence. There are truly lots of great ways you can customize and use Confluence, but it does require the…

Hi Krista, I agree that the colors on Confluence as it is now are pretty limited. We recently added more cell highlight colors in Confluence Cloud, and it looks like it's about to be released in Server too: * CONFSERVER-27618 More cell highlight colors in Confluence Please subscribe to that thread so you know when the…

Hi Krista, Could you clarify for me which calendar feature you're referring to? There's a Date Macro, but also an add-on created by Atlassian for purchase, called Team Calendars for Confluence. The Date Macro is included with Confluence, and you can insert it into a page by typing //. This is how it looks in the editor…

Hi Krista! A lot of the suggestions that the Community has shared with you are already really great. I just wanted to provide a few more ideas. Here at Atlassian, we used an RSVP add-on very similar to this one: RSVP for Confluence. I understand if you're trying to avoid installing new add-ons, but I wanted to share that…

Hello Krista, I came across this question while I was having a look at some of your recent questions. I'll try to assist you here but do let me know if you were able to resolve it in the end. I'm not sure which version of Confluence you're on, but this is how your toolbar should look: Could you confirm this is what you're…

Hello Krista, In order to install add-ons from Marketplace, you will need to ask your site admin to approve it and install it for you. To clarify, add-ons provide additional functionality on top of Confluence's base features. They are created by 3rd-party developers and then listed on Marketplace for sale. Many of these…

Hello Krista, Besides the information that @Dominic Lagger sent you, I also wanted to let you know that we have a feature request to be able to select additional fonts in the UI. You can vote on this feature from the link below. * CONFSERVER-5309 Add font selection capabilities to WYSIWYG editing and Wiki markup modes…

Hi Krista, My apologies for the frustration you're experiencing regarding this. We will require more information, as @Marianne Miller mentioned. I can confirm that copy and paste works as expected in my Confluence installation by default. There's no reason I can tell why it shouldn't be working. The commands are CTRL+C…

Hello Krista, Happy to help you with customizing your table. You can use the built-in table customization options, or you can try another Marketplace add-on which adds additional formatting. Listed below are some suggestions for you: * Marketplace Table Formatting Add-ons For an advanced method, you could also use CSS to…

Hello @Krista_McGruder, According to this article, John is using the add-on Gliffy Diagrams for Confluence to create the diagrams. There are many other diagraming add-ons available for Confluence if you want to use something other than Gliffy. Head over to Atlassian Marketplace for more examples! Thank you, Shannon

Hello @[deleted], Label search is done through Confluence, so the user needs to have a Confluence license in order to access that page. They can't be only a Jira Service Desk Customer. How are your users accessing the labels via Jira Service Desk? Could you show me how they look from your Customer Support Portal? Thank…

Hi Cory, Thank you for letting me know that. Were you able to clear that user's cookies that you mentioned on Tuesday? In your case, you mentioned that the page is uneditable again after adding those domains to Chrome. This is after it was working on the 16th when you disabled the blocking of 3rd-party cookies, is that…

Hi Andreas, Thank you for bringing that to my attention, I hadn't read the updated ticket. Looks like Gerson is working with the marketing team right now regarding your pending questions, so he'll be in touch with you shortly about that! Take care, Shannon

Hi Sergey, Thank you for following-up! There weren't any support tickets in our system that I could find associated with your account, so thank you for letting me know. Take care, and have a pleasant weekend. Shannon

Hello Andreas, I heard from Gerson that you were able to have your users disable their marketing emails so that they would no longer receive these types of emails. Thank you again for contacting us about this and don't hesitate to let us know again if you have any trouble. Shannon

Hi Deepak, Hope all is well! I was curious if you had any luck with this? Shannon

Hello, everyone! This bug is now listed as fixed and everything should be working as expected now. Please let us know if you are still encountering this issue! Shannon

Hello Sarah, I hope you are doing well! I was curious to see if you ever ended up getting a resolution on this? Thank you, Shannon

Hi Hanson, I see that you were able to resolve your issue by restarting your browser; glad to hear it! I know that it has been a while, but I just wanted to add the update on this, in case other users were having the same issue. Take care, and have a pleasant rest of your week. Shannon

Hi Sue, Hope you are well! Did you ever have a chance to get a look at this? By the way, according to the bug ticket, it looks like a fix is on the horizon! The comment from a week ago said it would be early next week. If the issue is resolved for you, please let us know! Shannon

Hi Sadhu, Thank you for letting me know! Glad to hear you were able to get it resolved. Take care, and have a pleasant rest of your week! Shannon

Hi Alex, Welcome to Atlassian Community! It's nice to have you join us. It's no problem at all to get that setting changed for you. Let me go ahead and log the request now, so we can take care of that for you. Check your email; we'll be following-up directly on this case. Thank you! Shannon

Hi Keith, Thank you for raising this with us. Could you clarify with me what the Forms Configurations tool is? Is it provided by a Marketplace add-on, perhaps? From what you're saying, it sounds like it's only this page that's acting up? Are other pages that use this tool behaving the same way? Thank you for your help!…