Shannon S Atlassian Team

Eric, The first link still works and applies to Cloud as well. Regards, Shannon

Saravdeep, Thank you for letting me know you were able to get it to work! Take care and have a pleasant weekend. Regards, Shannon

Hi Sagar, Confluence doesn't have a radio button macro to use, so you'll need a 3rd party add-on for that. I would recommend starting by looking at these add-ons on Marketplace that allow you to create a form in Confluence. Otherwise, you could try doing it with an HTML macro if you're familiar with how to do it in HTML.…

Bettina, Can you clarify what exactly you're searching? In both cases, you said you searched just the word header but got two different results. Where are you using the wildcard? Regards, Shannon

Hi Laura, Do you happen to be using Confluence Cloud? I noticed the 'cloud' tag on your post. If so, it's not possible to use iFrames in Confluence Cloud as a result of Clickjacking protection being enabled: * CONFCLOUD-29230 It is not possible to disable this. If you're not using Cloud please confirm your version and I…

Hi Scott, I'm not familiar with AirWatch MDM itself, but it seems like the problem is when your users hit the browser, it is taking the icon that the Confluence site tells them to use. Correct? Can you show me what icon that is? Also, what version of Confluence are you using? Regards, Shannon

Hi Oleg, We have a few blog posts on this, the first would probably be the most useful to you and describes how to upload the matrix in Jira: * Agile maturity – How agile is your organization? Other than that, the next two have a few more details about this: * Agile maturity – Starting the enterprise agility journey *…

Hi Sandy, I'm aware of a few issues with exporting pages with images to PDF and Word. Could you show us what you mean when you say it doesn't display correctly? Is the problem with every image on every page, or only certain images? Lastly, be aware that you're on Confluence 5.8.13 which has been End of Life for some time…

Lynne, Can you show us what you mean by that? Have you run any updates recently? What browser and version is this occurring in? Regards, Shannon

You're welcome, Denis! Take care and have a pleasant weekend. Shannon

 Adélaïde, I did not, as your last response was sent at the end of my day. I'm back in the office now, so I have had time to have a look. I had asked about how you copied the calendar earlier because there's not a way to copy calendars in Team Calendar. The only way to do so is to export the calendar to .ics file, and then…

Adrian, The backup manager shouldn't have this effect on your issues, so it's likely caused by something else. I would recommend that you raise a Support Ticket so we can find out why you're not able to see your issues. I attempted to raise one for you now but I wasn't able to find a Cloud instance associated with your…

Hi Constantin, Users that are not a system administrator (so non-Atlassian users) are not able to modify system users in any way in Cloud. I made a feature request here to clarify the error message: * ID-6572 If you need to move the add-on into a group to get it to work properly, please contact Support and they can take…

That means you're hosting it yourself, and it's Server. Shannon

If it's old enough you may even have *.jira.com at the end of your URL, but Alexey is correct.

You're welcome, Karthik! Happy to help :) Kind regards, Shannon

Hi Denis, Thank you! It seems this issue affects all versions of Jira, including Cloud. I tested on 7.2.7 and the newest 7.9.1 and other languages as well, such as Korean, Japanese, and Chinese. The problem persists. I was able to find quite a few bugs that report the issue, but I think this one is more accurate since it…

Karthik, Thank you for providing that. I'm curious, which users exactly are you trying to restrict from adding events? You mentioned earlier that you wanted to allow only the admin user but in your 2nd screenshot, it appears you're allowing most of your groups editing permissions, including the default Confluence group.…

Hi Rachid, As you discovered, in order to allow a user permission to edit or create pages in Confluence, they need to have a Confluence user license. If you want to limit his access to just the one space, you will want to follow the instructions here: * How to grant access to one space only to a user in Confluence…

Randy, When you say Confluence Form, do you mean when you create an issue in Confluence using the Jira Issues Macro? By default, when a user tries this, it will ask them to log into Jira in order to create the issue. Can you let us know exactly what you're trying to do and what's the current behavior? what's your setup…

Adelaide, Can you let us know the exact steps you took to copy the calendar? The links you provided we cannot see of course but they also lead to pages in Confluence. When you go to https://confluence.justfab.net/calendar/mycalendar.action are you able to find your calendar there? Regards, Shannon

Sergejs, This could be one of many different causes of this issue. We can narrow this down with the following information: * Does this occur on all pages? * Does this occur in all browsers? * Are you behind a firewall or proxy? When you bypass the proxy or firewall does the issue continue? * What version of Confluence are…

Hi there, Can you show me a screenshot of what the error looks like? Just to confirm, if you obtain the license key from my.atlassian.com does the same issue occur? Regards, Shannon

Karthik, The Restrictions option should indeed work like that: If you restrict editing of a calendar, any user not allowed to edit the calendar won't be able to add events to the calendar, edit any existing events, or change restrictions for the calendar. If it's not working properly, allow me to help determine the reason.…

Hi Denis, Can you confirm your Jira version? It looks to be like an issue reported in Cloud: * JRACLOUD-68354 If that is not your version, then please let me know so I can report the problem as well for that. Regards, Shannon

Hi Miguel, It's not possible to password-protect pages if they are open to anonymous users. If you're on Confluence server, you can use one of these workarounds: * How to allow only certain IP addresses to have access to Confluence * How Do I Block A Certain IP From Accessing Confluence? Otherwise, you can have your server…

Hi Richard, I understand the confusion here. My suggestion was not to use the Jira Issues Macro, which is a completely different macro. My suggestion was to install an add-on called Table Filter and Charts. This is a Paid Add-on and it requires a subscription. Have a look at the pricing for Server here. If you're on Cloud,…

Thank you, Mac! Apologies for that, as it appears the layout options had not been available in my Cloud instance (and of course not Server as it's not an offering for that). The previous Single Column Layout was what is now the Full-Width Layout. I do now see the options on your instance and I was able to test properly. I…

Hi Richard, If you can just first confirm that you did install the 3rd party add-on I mentioned that provides this functionality, the vendor will be able to reach out to you in order to assist you with any issues you have with it. Regards, Shannon

Hi Varsha, That I do not know. I really don't believe creating one would work because there are very specific IDs and settings that Confluence inserts into the database to get it to work. You're welcome to try on a test instance using the examples from the article I sent about updating it, but it's very likely it won't…