Shannon S Atlassian Team

Thank you Jens, This is precisely what I was testing, but I'm not able to replicate. For those of you experiencing the issue, are you all using Confluence with German? This could be a factor. If not, let me know what language you are using, and the exact browser version you're currently using. Regards, Shannon

Hi there, Yes, you can upgrade versions as long as you don't skip any major versions (such as 5.* to 7.*). Are you having an issue with upgrading? Shannon

Sanjeev, Can you clarify a bit on what you're trying to do? Are you writing an add-on? Regards, Shannon

Hi Peter, That would work as well depending on your current Jira version. Keep in mind the Jira 7 Migration Hub and this Jira Software upgrade matrix. Regards, Shannon

Thank you for confirming that. Well need to look deeper into your logs, so I created a support case for you. Someone from the Confluence Server support team will be in touch with you shortly! Regards, Shannon

Andrew, Can you let us know the exact steps you took to upgrade Confluence? Please also confirm your database version. Thank you! Shannon

Hi Peter, Thank you for confirming! Actually I was going to suggest the method you took in the end. As for the original upgrade attempt, can you confirm that you went into the <confluence-install>/confluence/WEB-INF/classes/confluence-init.properties folder and pointed it to your existing home directory? If so, then you…

Hi Steven, Confluence doesn't come with a way to add forms, but you can do so using a 3rd party add-on. Have a look below: * Confluence Forms Add-ons Let us know if you have any questions! Regards, Shannon

Jens, Your behavior is a little bit different than the one mentioned there, but it may have changed since the bug was written. At any rate, could you try the workaround and see if that fixes things for you? Regards, Shannon

Great to hear! Thanks for confirming, Greg. :) Kind regards, Shannon

Hi Greg, Could you run a full site reindex and let us know if you get any results? Regards, Shannon

Hi Peter, You can use this article to upgrade your instance: * Upgrading Confluence If you're having issues, can you tell us exactly the steps you took to upgrade, and what error messages you're seeing? Regards, Shannon

Hello Shawn, Searching by label is a feature in Confluence. Have a look at the following: * Searching for labels * Add, Remove, and Search for labels The below articles mention how to use labels to organize your site better which will, in turn, help with search results: * Using Labels * Use labels to organize your content…

Hi there, I don't have any first-hand experience with this, but there are a few integrations you could try here: * Zapier integration * Automate.io integration Perhaps you could try those besides the add-ons for surveys? Shannon

Hi Deepak, Your screenshot didn't attach. Could you try to send it again? Can you also confirm which add-on you're using? The original one doesn't seem to be offered anymore on Marketplace so I want to be sure. Lastly, can you confirm if you're the author of the document you're trying to embed? Shannon

Hi Mike, I'm not familiar enough with javascript to know if that script needs any modifications, but it's worth trying. I found this document on creating your own brushes, if you wanted to review it and give it a try. I found it referenced on this old question from Atlassian Answers. Regards, Shannon

Jaime, In that case your calendar was deleted along with the space. Do you happen to have a recent site backup? In that case you can restore the site to an evaluation instance, and export the calendar that way. There's a feature request regarding the fact that the space backup doesn't include calendar details. I would…

Hi Austin, Confluence's collaborative editing works in the same way, so wouldn't you be able to post the question onto the Confluence document instead and allow the users to edit that? Is there a specific about Confluence's editing that won't work for your usage case? For more information on that feature, have a look at…

Sheldon, If you ordered Jira Core Server then you have to install it on a server. It may not be best to run a production server instance off your personal computer. * Installing Jira Server If you ordered Jira Core on Cloud, then there's no need for you to start up anything. Cloud is on a website that you navigate to and…

Hi Sheldon, One of our engineers has created a support ticket for you since it looks like you might be referring to a specific Jira Cloud instance. He has reached out to you there so please reply to him at your earliest convenience so he can assist you in getting logged in. Thank you! Shannon

Hi Markus, There is within the profile but not for the entire instance for both of those things. There's an add-on called User mentions that controls the mentions, but it doesn't effect the date macro. Could you try running a full system reindex and see if it helps your issue? In addition, from my previous question, does…

Hi Jaime, You can export the .ics from the original calendar, create a new calendar on the new site, and then import the .ics there. Can you let me know if you have any trouble with that? Regards, Shannon

Hi Suyash, According to the article, if you installed Confluence previously using the Windows or Linux installer (.exe or .bin), then it should be in that directory. You're supposed to copy it from there into your new installation. I do not believe using .tar.gz would generate the same file. I hope this helps! Regards,…

Hi Austin, Can you let me know what you mean by a Google Doc-like page? When I think Google Docs I think of the collaborative editing feature which is already available in Confluence. Let me know how you want it to look and work exactly. Shannon

Hi Jill, Sorry for the delay. I wanted to speak to the Mobile team about this. I wasn't aware that issue was blocked now from public view since it's no longer being tracked. Feedback is now being tracked via the app, and they let me know they are currently working hard to determine which macros they can develop to work…

Thank you for clarifying that. In that case, my previous suggestion is correct. I would review the Troubleshooting Collaborative Editing page for the full set of instructions you can use to troubleshoot your issue. Thank you for your understanding! Regards, Shannon

Avin, Thank you for letting me know you were able to determine the issue. I'm sorry to hear the information you found. I've tagged the vendor on this in case they have any feedback but it's likely that there haven't been any updates since the last one you saw. Regards, Shannon

Hi Dave! Glad to hear it helped you as well :) Shannon

Hi Mathias, Yes, it's possible using this procedure: * Link to server apps from Cloud Be sure to initiate the connection from the Jira Cloud side, and be aware you can only use standard ports on the Confluence site. Read the article for the full requirements. Shannon

Hi everyone! I attempted to replicate this myself in Confluence 6.9.1. I created a 4x4 table, and added a user profile macro to each cell. I ensured that there was more than just Full Name and Email Address. I added a profile photo. The profile photo does display on every instance of the macro, and I am able to edit and…