Shannon S Atlassian Team

Hi Tom, Thank you for sharing your app with the Community! I noticed you've shared your app numerous times over the last few days with several older questions. Please be aware of our stance on necroposting in Atlassian Community online guidelines for vendors regarding necroposting. Refer to Revisiting our necroposting…

Hi Arjen, You're welcome, and thank you for sharing what helped you! Take care! Shannon

Hello DSC, ... there is no way to get the information which user can access which Space other than manually check all Spaces and export the information to an Excel List? When a space is first created, the permissions are based on the default Space permissions set by the site admin. Space admins can modify their space's…

Hello Arjen, I hope you are doing well! You haven't done anything wrong here. When you create a new Cloud site, the system creates a new organization. It's not possible to delete these organizations. We have a feature request for that here: * ACCESS-81 Allow organization administrators to delete organizations If you want…

Hi Jacek, Thank you for sharing your app as a solution. From now on, please be sure to clearly specify in your replies that you represent getint.io. If you are mentioning your own products or services, make sure you include wording to make it clear that you are affiliated with the company providing those products or…

Hi @[deleted], Thank you for sharing your company's app as a solution. Please be aware of our vendor guidelines. You need to identify yourself by putting your company's name in your username and using wording that makes it clear you are affiliated with the company providing the services. We also recommend not necroposting,…

Hi Ian, Thank you for confirming the solution worked for you. In the Confluence UI, you see errors on the page you created? Feel free to create a new question with those screenshots, and we can investigate it for you further! Take care, Shannon

Hello Roger, Thank you for contacting Atlassian Community support. I'm sorry to hear you had trouble getting in contact with us. When you're the admin of a free Jira site, you receive support through the Community portal (ref: Eligibility for Support Tickets). Our support team monitors the community, so you will be able to…

Hi Ian, Welcome to Atlassian Community. Thank you for bringing this to us. There's another discussion with the same error, and in this thread, there are a few different things that others have tried, and it worked for them. Read through the thread here: * "Content body cannot be converted to new editor format" error when…

Hi Phil, Thanks for asking about that! The article Converting pages to the new editor describes the process a bit more. The benefit of the individual page conversion is that you get to confirm how your page will look before transitioning it to the new editor. If you still want to have your pages migrated in bulk to the new…

Hi Pragya, Welcome to Atlassian Community! It's nice to meet you. Generally speaking, you can automatically update Confluence with data from Jira by using the Jira issues macro. You can create a search filter and use that in the macro to display the search results. Can you tell me how you are marking issues as risk in Jira…

Hello @Daniel Schneider, That's assuredly not the case. Confluence Server and Data Center versions require an externally hosted database which you administer yourself. Because of this, Server and Data Center admins can use that database access to their advantage to audit their Confluence site internally. Please note the…

Hi Bas, H2 databases are for evaluation only. You need to migrate your database onto an external database before migrating to Cloud. You can find a list of supported databases from our page on Supported Platforms on Confluence. For information on connecting to the H2 database and performing the migration, look at Embedded…

Hello Rob, Thank you for raising this on Atlassian Community! I found a thread from earlier last year that might help you: * Confluence API - get page content from historical versions Take a look and see if the suggestions work for you. If you still have trouble, I recommend using our Atlassian Developer Community instead.…

Hi @Devon Perryman, What @Soumyadeep Mandal - SaM says is correct; if you still haven't received your verification email, please contact the Trello Support team, and we can help you out! Thank you, and take care! Shannon

Hi Akila, Thank you for providing those screenshots. That's really strange. I tried replicating this on my site, and in my case, the expand works correctly: Can you send this to your site admins so they can raise a ticket with our Cloud support team? Then we can gain access to your site and see what's going on. Let me know…

Hi Akila, Thank you for reporting this, and welcome to Atlassian Community! It's nice to have you join us. Could you show us an example of how your template looks and how a page created from that template appears? Please show those screens from the editor view. You may need to cover up any private information. I look…

Hello Jayne, Welcome to Atlassian Community. It's nice to have you join us. I'm happy you reported this to us. Can you show me a screenshot of the error? We may need to have a deeper look at your Cloud site. For that, you can raise a ticket with our Cloud support team provided you're a site admin or one of the primary…

Hi Jes, Welcome to Atlassian Community, and thank you for raising this with us. It's nice to have you join us! You've encountered a known bug that causes workbox notifications to occur when a user is either mentioned on the page or is the creator of the page, as is your case. * CONFCLOUD-68348 Workbox Notification…

Hi Jake, Thank you for confirming your Chrome version. If you're not able to get Chrome working, even in Incognito Mode and from another computer, report this to your Atlassian site admin. They will raise a ticket with our support team. From there, we can take a look at your login and find out why it's not working. Let me…

Hello Bill, Nice to hear from you. I hope you are doing well! The option to resize by pixel is not available in the new editor, but there's a feature request to bring it back. I'll share that below: * CONFCLOUD-67554 Resize image by pixel on the new editor You may also find some discussion in the comments concerning this…

Hi Renee, Welcome to Atlassian Community! It's nice to meet you. How long ago did you upgrade to the Premium trial? What is the date range you are entering? It may take a day to start seeing the analytic stats once you upgrade. If you still have issues, I recommend having your site admin report this to the Atlassian Cloud…

Hi @kayode.faith, Cloud products manage product access differently than our Server and Data Center products. A database query won't work here. You can set the default access for new users following Update product access settings. Refer to the Give new users product access section to learn how you can determine default…

Hello @ss, Are you still encountering issues with creating pages in Confluence? As Brant mentioned, your question appears to be related to Confluence Cloud, but your screenshot shows Confluence Server. Can you confirm your Confluence version so we can adequately support you? I had a look in our support queue to see if you…

Hi Raphaël, That's correct; it is a paid add-on. The pricing details are available on the pricing tab of the listing. It is a 3rd party add-on, and so it's not included with Confluence Standard. I am not aware of any free add-ons that do this, but you can look on Marketplace and filter by free add-ons. I hope that helps!…

Hi Jake, I hope you are doing well. I'm sorry you're having this issue lately! Can you tell me what browser version you're using? Can you try disabling all browser add-ons? You can re-enable them one at a time, which should help narrow down which one is causing the issue. Otherwise, in the meantime, try another browser and…

Hi Raphaël, Welcome to Atlassian Community. It's nice to have you! Confluence doesn't have this feature, but I know ServiceRocket included that feature in their Scaffolding Forms and Templates add-on: * Adding a dropdown list of users You can go ahead and give that a try if it's something you're interested in, and if you…

Hello @Fabienne Gerhard and @伊藤駿, Thank you for bringing this to Community. I hope you're both doing well. I have been watching this thread, and I brought the replication steps to the Trello team. We're able to reproduce this on our end, so I'm working with the team to investigate the cause. We will update here once we…

Hi Yann, My apologies. I had not seen your question earlier. The use of variables in JQL would be a better question for the Jira team, but I noticed they have a feature request for that within Jira: * JRACLOUD-28088 Create and use Variables in Filters (Interested Jira data center users can find the DC equivalent linked as…

Hi Bruce, Welcome to Atlassian Community. It's nice to have you join us! I hope you are doing well. The article you shared mentions in the top-right that it is for Confluence 7.11. According to the Confluence 7.8 release notes: "Allowlist" and "blocklist" are clearer, more direct terms that now replace "whitelist" and…