Shannon S Atlassian Team

Hello Pierre, Welcome to Atlassian Community. It's nice to meet you! We have a bug currently when displaying Jira issues macro in Page Properties Report macro. Add your report by clicking This affects my team on the page below: * CONFCLOUD-71752 - Jira issues inside of a page properties report won't load Unfortunately,…

Hi Jenn, Welcome to Atlassian Community. It's nice to meet you. I found this feature request created several years ago, but we don't intend to include it in the foreseeable future. * CONFCLOUD-38684 Feature Request: Option to NOT expand {expand} macros when printing page. My suggestion would be to give each meeting a…

Hello Prakash, Thank you for following up on this thread. You can follow this feedback thread regarding the new Office Connector and provide your input there: * CONFCLOUD-54876 Feedback on the new Office Connector file viewer Thanks again, Shannon

Hi @Oki__PolarisOffice_, Thank you for sharing your add-on in this post. Be aware this post is from 2019, and therefore this is considered necroposting. You also need to make sure to say in your reply that you represent Infraware. Take a look at our Atlassian Community guidelines for Vendors for details. Thank you for your…

Hi Kawai, I hope you are doing well. Thank you for raising this with us. I can also confirm I do not have the Copy page action. It appears the iPad app doesn't have this feature. I'm getting in touch with the team now. I'll see if we have an existing feature request for this or provide you with any updates on the feature.…

Hi Chunyan, I'm glad to hear the issue resolved itself! If that happens again, you can try checking in your browser network tools. Perhaps something was preventing those menus from loading at the moment. If you reencounter it and get stuck, feel free to reach out. :) Take care, Shannon

Hello Felicia, Thank you for joining Atlassian Support. It's nice to have you. Is this about a previous case? It sounds like you may be referencing an earlier question you were working on with us while logged into a different account. I look forward to hearing from you. Take care, Shannon

Hi Chunyan, Can you tell me from where you copied the template content? If you create a new template by hand and not copy and paste anything, can you replicate the behavior? Shannon

Hi Chunyan, Thank you for confirming! If I understand correctly, the template is entirely custom, and you didn't edit an existing Confluence template to create it. Is that correct? Are there any special or non-Latin characters in your lists, by chance? Thank you, Shannon

Hi @Chunyan Shi, Thank you for the swift reply and the examples. By chance, are these templates from Blueprints? There's a known issue where List variables in Blueprint templates are displaying blank: * CONFCLOUD-53918 List variable not working in Blueprint Templates Otherwise, I have seen other special characters in the…

I played the recorder in the 3rd grade, but I didn't practice enough to participate in the school concert. I moved onto chorus when I realized that took less practice. Unsurprisingly, I collect ukuleles, and I used to have more time to play them. Currently, I have a tenor, a concert size, and a couple of sopranos. My…

Hi Jasmin, Welcome to Atlassian Community! It's nice to meet you. The Page tree macro relies on a root page, where the page tree starts. Since Confluence organizes its content into spaces, there is no singular root page you can reference to display all spaces in the Page tree macro. To get around this, you can add separate…

Hello Chunyan Shi, Welcome to Atlassian Community! It's nice to meet you. Can you tell me if you created your dropdown manuals using the Confluence list variable? If you can show me an example screenshot, it will help. Thank you! Shannon

Hello Jordan, Welcome to Atlassian Community. It's nice to have you join us! Confluence Cloud uses a new editor, which deprecates a few of the previous macros. Refer to the macro documentation below for further details. * Insert the Section macro * Insert the Column macro You can format your pages using…

Hi Joy, Thank you for your reply. If you take a look at the page I referred to you, Insert Links, there's a table that suggests the following: Link to a page’s attachment Doing this through the link tool is coming soon. In the meanwhile, you can use this process to accomplish your goal. * Go to the published version of the…

Hi Tommy, Thank you for the follow-up! I'm glad to hear you were able to resolve the issue. Take care, and have a pleasant rest of your week. Shannon

Hi @Sven Alebrand The issues mentioned here are specific to Confluence Cloud in 2019. Confluence Server/DC are developed separately from Cloud, so you'll want to report this directly to the Server/DC support team or create a new community question. Thank you for your help! Shannon

Hi Tommy, Welcome to Atlassian Community. It's nice to have you! Both the sandbox and production share the same username. You're logged in with one of your client's usernames instead, correct? Sandboxes are a feature of our Premium offerings, and so it's best if the Premium Support team answers this for you. I see you…

Hello! Thank you for raising this with Atlassian Community. From what I can see, you're running Confluence on-premise version 7.12 with an unsupported database. Check Supported Platforms for information on which databases Confluence supports. MS SQL would have to be versions 2016, 2017, or Azure. I recommend you review the…

Hello Joy, Welcome to Atlassian Community! It's nice to meet you. It's not possible right now to link text to an attachment in Confluence, but it's on our short-term roadmap. Follow the case below for updates on when we release that feature! * CONFCLOUD-65302 Ability to link text to an attachment in the editor You can…

Hello Denise, Welcome to Atlassian Community! It's nice to have you join us. When you create a new Cloud site, it creates a new organization automatically. It's not possible to delete organizations. There is a feature request proposing this option: * ACCESS-81 Allow organization administrators to delete organizations…

Hi Kay, Thank you for sharing those examples with us. I haven't seen this before, and I would like to look at the individual Jira issues to find out what's going on. Can you report this to your administrator? They can raise a ticket with Atlassian Cloud Support, and we can have a look at your site directly. Thank you!…

Hello Kay, Welcome to Atlassian Community. Nice to meet you! I don't know anything off-hand that would cause that. I want to confirm; you have working Jira macros on the same page, and there are also special characters in the title? Are they all single-issue macros? Are they placed on a table? Can you confirm if the page…

Hello @[deleted], Thank you for your reply! RTL languages are also not available on Jira cloud, unfortunately. I found on the Confluence ticket above a version linked for Jira. I'll share that below: * JRACLOUD-15355 Add Support for Right to Left Languages I hope that helps. Let me know if you have any questions about it!…

Hello @Rahul_RVS, Thank you for sharing your company's add-on to this thread. However, please be aware of our Community Guidelines for vendors stance on necroposting: A word on necroposting: Aka, "raising threads from the dead." In general, avoid posting on old threads (six months or more old) simply to promote your…

We've fixed the 2nd link, thanks to @Lyuben Yurukov for sharing the correct URL! 

Hi Wade, Thank you for raising this with us on Atlassian Community. Happy to help! I can suggest a few add-ons that may help you get to your goal. Will you create a page for each item? If so, you can use the Children display macro. You can use it to show the children of a specific parent page, filtered by the parameters…

Hello Patsy, Welcome to Atlassian Community! It's nice to meet you. We're happy to help you get settled in with Confluence. I believe you want to send emails to Confluence to update a page. Do I understand correctly? There's no built-in functionality to handle that, but there are a few add-ons that could help.…

Hello Ciprian, Thank you for bringing this to us! It sounds like that may be related to a bug in Confluence. I found a bug below that seems similar to the problem you mentioned: * CONFCLOUD-67968 Export to PDF breaking for non-center-aligned images The images have various alignments on the page, and when you export the…

Hi Becky, Welcome to Atlassian Community! It's nice to have you join us. The date macros and Team Calendars are not connected, so I am sorry to say this is not possible. There was a feature request for this, but we closed it as a result of inactivity: * CONFCLOUD-50244 If a date appears on a Confluence viewpage, integrate…