Shannon S Atlassian Team

Hello, Thank you for confirming. I'm still not sure I understand the issue. It's not possible to convert to Korean on individual pages without the use of 3rd party add-ons or by recreating the page in Korean. Regarding your keyboard, are you simply trying to change the output method to hangol? If so, this is a setting on…

Oscar, Thank you for letting us know! Glad to hear you were able to resolve it. Take care, and have a pleasant rest of your week. Regards, Shannon

Sumathy, No, there's nothing you need to do prior to recreating the link. Simply remove the old link, and re-add as you expected. You'll want to make sure your user is server admin on both instances. Have a look at Linking to another application for more details. Regards, Shannon

Valerio, Do you mean you want to send out an email to someone once you completed a task? Anyone who is owner of or is watching a page will receive a notification when a box is checked off. There was a feature in the past to also email the creator of the task, but we will not be implementing that in the near future: *…

Karthick, Can you let me know what information you want to display when you say you want to get a Like & Label list user details? Regards, Shannon

Hello, I noticed you raised the same request in a support ticket, but as the issue is when using a 3rd party product, it's likely this will not be supported by our team, so I will continue to work on this issue with you here. In the event I need to see your support zip, we can revert to your support ticket. I'm testing…

Hello Oscar, What exactly is happening when someone tries to login? Can you tell me any screens you are seeing or any error messages? You can also validate your SSL from this site, so please give that a try and let me know any error you receive. Regards, Shannon

Sumathy, It will not ask anyone to reset their password. You're only going to be removing and re-adding the link, so it may ask your users to login again when transitioning from one site to another. If the same issue is occurring in production, then you will indeed need to do it there. Regards, Shannon

Vedant, Can you let me know where you are seeing that error? If it's while using the Outlook CalDav Synchronizer, it appears that you are receiving an unauthorized error. This can be that the Confluence username and password you entered is not authorized to connect to the calendar. If you can confirm the user does have the…

Joe, Personally, I'm not aware of any add-ons like that. I have tagged the Marketplace collection in case our community is aware of any solutions for you. Regards, Shannon

You're welcome, Wendy! Take care and have a nice week. Regards, Shannon

Daniel, Thank you for letting us know you were able to resolve it. If you run into any issues again feel free to reach out. If our first solution doesn't correct the problem, we can keep working with you through the issue or help to raise a support ticket. Regards, Shannon

Many, Thank you for verifying. So when you say you want to pass it, you mean you want to translate? I'm not aware of any way to do this other than to create the template in Spanish as well. You mentioned earlier something about "language macros", so if you're using a 3rd party add-on for this, such as Language Macros for…

You're welcome! Glad to hear that's exactly what it was! Regards, Shannon

Wendy, Such a feature would not be possible, as add-ons do not have a way to restrict or allow specific users. Add-ons do not have their own user management system to restrict or allow only certain users to use it within a system. After installing an add-on, any licensed user can access and use it. Therefore, an add-on…

That is correct, Johan. I'm working to get in touch with the Playbook team, in order to see if we can get any information about future releases. Thank you for your patience. Regards, Shannon

Sumathy, I would recommend removing the application link and re-adding it. If you have any issues when re-adding the link, please let us know what errors you see. Regards, Shannon

Hi Richard, Decisions Log is based on a Blueprint, and these are not possible to be edited. Blueprints are sets of templates and allow them to work together as a whole. Blueprints can only be created separately and require some development knowledge. If you wish, you can create your own template, which works to create a…

Hello Floris, I'm not familiar with that issue. Did you recently add any customizations or add-ons to Confluence? If so, I would recommend disabling all add-ons and removing all customizations, and see if that helps. Second, you can try to disable all add-ons in your browser, and try from Incognito or Private Browsing…

Many, Your request isn't quite clear to me, can you please clarify? It seems like you want to have a template created in English, and have it automatically convert to Spanish. Could you verify that? I'm also curious to know which language macros you're referring to. Since we don't offer any language macros, I suspect it…

Hello Witold, If your user goes and opens Companion App now, they don't have any additional pop-ups asking them to click Trust? If not, could you have them gather the Companion App logs for you? * Have them replicate the error again, noting the time. * Locate the Atlassian Companion App icon in your Windows toolbar. This…

Hello, You can set a default language in Confluence, and this will get your Confluence set up in Korean. However, I am unclear exactly what it is you are trying to do. Could you explain a bit what you mean when you say it doesn't work on your keyboard? Regards, Shannon

Hello Vivek, You'll want to have a look at our Confluence REST API documentation. The discussion below should help get you started! * How can I get authenticated links for Confluence pages Let us know if you have any questions about this. Regards, Shannon

Johan, You can create your own template in Confluence, but I would also recommend having a look at our OKR Playbook. Let me know if you have any questions about that! Regards, Shannon

James, I'm not terribly familiar with Sharepoint, but we do have a few sync options in Team Calendars, if you haven't seen? * Subscribe to and from Team Calendars Hopefully that can give you a workaround to avoid having to enter events twice. Regards, Shannon

Cindy, I would first ensure that the following IP ranges and domains are accessible from her VM: * Atlassian Cloud IP Ranges and Domains You can also have her check Developer Tools in her browser in order to determine what is being blocked. Regards, Shannon

John, He is, thank you! As for the missing feature, I do know that the reason for many of the editing improvements is to ensure a visually pleasing experience across multiple platforms. This way, you could look at a Confluence page on mobile, Windows, Mac, Linux, and various resolutions, and the pages would still look as…

Wendy, Unfortunately that is not possible. I would recommend first creating a separate test instance of Jira with fewer users and try the add-on there. Let me know if you have any questions about that. Regards, Shannon

Federico, Thank you for providing that information, but unfortunately this doesn't help clarify the issue. * What exactly what you've changed so far? * What is the URL format of your Jira Instance?* Your Confluence instance? * Your Database server? * What does associate user mean? * What happens when you try to go to…

Glad to hear it helped you to resolve the issue! Take care and kind regards, Shannon