Shannon S Atlassian Team

Benjamin, If you're on Server, you can configure it below: * Configuring a Server for Outgoing Mail You can personalize email notifications by configuring the 'From' field to include the name and email address of the Confluence user who made the change. You need System Administrator permissions in order to configure…

Dan, What if you were to use the 3rd-party HTML macro or insert the table as an Excel document using Display Files and Images (internal Confluence feature). Would one of those work for you? If not, can you let us know why they might not meet your requirements? Regards, Shannon

Thank you, Jonathan. As the Calendars page as well as Pages and Blog are not part of the space's page tree, the page tree does not display on those pages. We had a feature request for this in the past, but it has been closed as we do not intend to implement this in the near future. * CONFSERVER-52339 Make page tree visible…

Very odd, I wasn't able to open yours either! But I assume you found the correct link which is https://confluence.atlassian.com/display/CONF33/Migrating+Confluence+Between+Servers Glad to hear that the database shares the same contents as the original one and that you were able to confirm that now. Can you confirm how a…

It's been confirmed to occur in IE version 11 with Microsoft IME enabled. I'm not aware of any users having issues in versions other than 11, but you might want to read through the comments on the bug and subscribe to it in case others report issues in another version of IE. One of the workarounds is to use Google IME.…

Hi James, Can you let me know if the issues are similar to this bug: * CONFCLOUD-65229 Roadmap Planner bars not responsive on the first load Seems that the Roadmap Planner isn't editable on first load for many browsers (including Chrome and Edge). On reload, users are able to edit it. This is a high priority bug in Cloud,…

Michał, Have you checked your MySQL database to ensure that the pages are there as well? It seems that it might just be a matter of clearing your browser cache, and if that doesn't work, reindex the instance. However, I would advise that you upgrade ASAP as you are missing out on many important security updates as well as…

Vishnu, Happy to help! Please let us know how you are trying to migrate the pages, what format you want to use, and your version of Confluence. It will also help to know what support articles you were looking at and what your question is so we can clarify. Regards, Shannon

Benjamin, I'm not quite clear on what it is you are looking to do. In summary, you want that if someone replies to a Confluence notification email, the message gets sent privately to the author of the change? Shannon

Hello, Could you let us know what trouble you're having editing an Excel spreadsheet? I assume you are using the new Companion App. * Edit Office Files Regards, Shannon

Jorge, The message refers to the fact that there are errors in your Jira server logs which contain more information. Could you please share that information with us? We will be able to tell you then what the issue is. Regards, Shannon

Haakon, Thank you for taking the time to read through our policy. Since the combination of the two macros together causes this error, the likelihood of a user running into this issue is less than say, an issue with expand macro on its own. For this reason, it is accurate that it may not be addressed as soon as other bugs…

Jeff, Thank you for confirming that. Please vote on the bug, so we can keep track of the number of users who are running into the issue. I've also included this case on the Atlassian side of things. Take care, and have a pleasant rest of your week. Regards, Shannon

Thank you for linking me! I'll go ahead and watch that one as well. Take care, Shannon

Karthick, Can you clarify what you mean by "need to take the particular date between of records"? I'm not sure what it is you want to get from the API. Are you looking for a way to pull a list of pages created in Confluence (by a particular user) between a date range? I would recommend raising a new question for that,…

Judit, Indeed, it is not relevant for Cloud, but as I mentioned I wanted you to see what kind of access you would need to have in Cloud for that to happen. Happy that Giuliano was able to assist you by creating a feature request for that. Should you ever need to suggest a feature request in the future, you can do so via…

Michael, The bug I'm referring to in my reply was closed in favor of this one: * CONFCLOUD-57810 Unable to create a Meeting Notes Index With the amount of cases it seems to be generating, I believe it's only a matter of time. Could you please assist by commenting on that bug with your findings, and placing a vote? That…

Happy to help, Karthick! Have a pleasant rest of your week. Regards, Shannon

That's really great to hear, happy to help! You can thank my colleague @Julien Rey, as of yesterday he created a new knowledge base article for this very issue. * 500 errors when trying to open the Email Requests page from the JIRA Applications menu Please feel free to review that and do let us know if you have any…

Shane, Glad to hear you tracked down the issue with creating a space and were able to resolve it. As for the message about duplicates, I know this kind of thing was a bug in the past, for example: * CONFSERVER-54327 Package Scanner found duplicates for package 'javax.transaction.xa' From your last reply, you are no longer…

Jon, In the event you also want to remove it from the sidebar: * How do I hide "All Updates" or "Popular" from the Dashboard sidebar Take care! Shannon

Hi Molly, This isn't a built-in functionality of Confluence, but I am aware of a few 3rd-party add-ons that work with tables and could do something similar to this. Have a look here at our Confluence Cloud add-ons for Tables. I haven't personally used any of these add-ons, so I am including your question in the Marketplace…

Jeff, I suspect you might have run into the following bug: * CONFCLOUD-65229 Roadmap Planner bars not responsive on the first load Could you have a look and confirm? It seems that this occurs on the first page load, but if you refresh, you should be able to? Regards, Shannon

Hi Jonathan, How are you viewing the calendar exactly? There are two ways: * Via your-site/calendar/mycalendar.action > this won't display the page tree as you are in the Team Calendars app, and not within a specific space in Confluence. * Via a page in Confluence, by adding the Team Calendars Macro to a page. Here you…

Michael, Those links are restricted to your Cloud instance, and so we're not able to see what you're referring to (with the exception of the Cloud Native Deployment link). However, I believe you're referring to the changes we made recently to the editor in Confluence Cloud. See Confluence Editing Improvements for more…

Judit, It's not possible in Cloud, because it would require you to have access to the server itself. There's a conversation below explaining what would be required. * Track Confluence Attachments File Downloads for Audit There may be a 3rd-party add-on that provides this information, but I am not aware of a particular one…

Holger, Please reach out to the Customer Advocates team where you can share with them the license you'er entering and they can verify why it is not showing valid. Thank you for your understanding! Shannon

Hi Johan, At this time the current OKR Playbook is the only one that is released, and it doesn't seem to be in the upcoming roadmap to release for 6.13. I'm waiting to hear back to see if this is something that one of the team members is working on currently, and I will keep you updated. Regards, Shannon

Karthick, There's a User Macro that Stephen Deutsch posted on the below thread: * How can I tell who added a given label? I am aware that you cannot use User Macros in Cloud, but perhaps you may be able to reverse-engineer it for your needs? For pagination, could you try what's listed here? * Confluence Cloud REST API…

Daniel, I assume you're referring to this thread? https://community.atlassian.com/t5/Jira-Core-questions/How-do-you-setup-and-test-a-scriptrunner-listener-for-SLA-Breach/qaq-p/966236 When you add screenshots, are you using the attach image option or attempting to link to an external image? Have you tried it again as of…