Shannon S Atlassian Team

Hi Jane, Thank you for raising this question. The JQL query is part of Jira, which the integration allows Confluence to reference. There has been a feature request, but it's closed as of 2017: * CONFCLOUD-32550 JQL and Page variables I did some investigation to see what I could learn about any way to accomplish this. I…

Hi Warren, Thanks for raising this! I don't do a lot of programming myself, so I'm sorry that I don't have any suggestions. So, if you don't get any suggestions here, I suggest the Atlassian Developer Community. They might be better able to help! Take care, Shannon

Hello Shivani, Welcome to Atlassian Community. It's nice to have you! I want to suggest that you may be able to migrate to Cloud using the Confluence Cloud Migration Assistant. Please also refer to the Cloud Migration Portal. We have a special migrations support team that can help you if you are getting stuck while…

Hi Jacob, Thank you for your reply. I replicated the issue, and I reported it in the bug below: * CONFCLOUD-72529 Excerpt include macro not visible in edit mode when the surrounding panel is removed When I have some text in the original excerpt, I noticed the image is as wide as the text. It's bizarre. Thank you for…

Hi Jacob, Thank you for the images! Do you have this problem with the new editor or the legacy editor template? Which editor does the source page use? Take care, Shannon

Hi Dawid, Welcome to Atlassian Community. It's nice to have you join us! There's a feature request below that has some information on how you might be able to obtain inline comments using API: * CONFSERVER-43583 Ability to get the status of inline comments through REST API Look at Hasnae's comment there. If you still have…

Hi Jacob, Welcome to Atlassian Community! It's nice to have you join us. Do you have this problem with the new editor or the legacy editor template? Could you show us an example of how this looks in a screenshot? Then, I can use that information to help determine which bug is causing this problem. By the way, since your…

Hello Adam, Welcome to Atlassian Community. It's nice to have you join us! I'm sorry that you're having so much trouble getting that page to save. Does the page contain many images or macros, and do you have that problem with any other pages? Also, can you tell me if your colleagues encounter the same issue with that page?…

Hi Mehdi, Thank you for your question! Unfortunately, this Community is mostly end-users of Atlassian products, so you may not find the answer here. We have an Atlassian Developer forum that might suit your question. You can visit them below: https://community.developer.atlassian.com/ I hope it helps! Take care, Shannon

Hi Mrinalini, That's great. Thank you for confirming. I'm happy to hear it worked. Take care, and have a pleasant rest of your week. Shannon

Hello Mrinalini, Thank you for your reply. If you need to update the user details without changing the email, you can use PATCH instead. Can you try that and let me know if you have any trouble? Shannon

Hello Jessica, Welcome to Atlassian Community. It's nice to have you join us! There are a couple of NoPrint macros in Atlassian Marketplace that can help you with that. There's also Scroll PDF Exporter, which might have something similar. There's a feature request to include a NoPrint macro in Confluence Cloud, which you…

Hello Mrinalini, Welcome to Atlassian Community! It's nice to have you join us. Can you show us the query you're sending in REST-API? Please make sure to block out any private information since this is a public forum. You might also want to try the Atlassian Developer Community. The main community is more end users, but…

Hi Lorica, Thank you for following up on this case. We need to look at your site, so please have your admin raise a ticket with us at Cloud Support. Take care, Shannon

Hi Arta, Thank you for raising this question with Atlassian Community. There's currently no requirement to check off a task, and anyone can do it who has access to the page. There's a feature request for add-on developers to be able to control that below: * CONFCLOUD-27039 Ability for plugin developers to create tasks in…

Hi Jim, Welcome to Atlassian Community. It's nice to have you join us! The recommended workflow for this is to use the Page Properties macro to host a table that contains that information. Then you can use the Page properties report macro to display those details on a page. For example, you could use the macro to display…

Hi Ralph, Thank you for reporting this to us. The answer likely depends on the size of the Confluence site. If you're encountering problems on your site, please report this to your Confluence admins so they can raise a ticket with our support team. https://support.atlassian.com/contact We can then look at your site and…

Hi Rich, Thank you for your reply. I can confirm the investigation is in progress as of June. Refer to the Cloud Bug Fix Policy for what you can expect next. At this time, there is no ETA as we're still in the initial stages of our investigation. I recommend following the ticket, and you'll receive updates when one is…

Hi Bill, Yes, so sorry about that! I updated my example. Shannon

Hello Sudhakar, Welcome to Atlassian Community. It's nice to meet you! I'd love to take a look and see what's going on here. Can you please have your admin raise a ticket with us at support.atlassian.com? Thank you! Shannon

Hi @Jakub Sławiński, Per the vendor guidelines Bill mentioned, please make sure you update your post wording and public name to meet the requirements. From the article Bill mentioned: Make sure the user is aware you are affiliated with a partner company; for example, by placing the name of your company in your user name in…

Hi Lenny, To add to that, please note the following from our guidelines. Identify yourself as a partner: Make sure the user is aware you are affiliated with a partner company; for example, by placing the name of your company in your user name in {curly brackets} or -dashes- (note that regular brackets no longer work and…

Hello all, I'm providing an official update on this question to clarify our current process. It's not always possible to add the Legacy editor to your Cloud site, so the support team will need to confirm this on a site-by-site basis. If you require the Legacy template, paid admins can raise a ticket…

Hi Phil, Thank you for clarifying that. We can certainly look into that in the support ticket; I don't want to ask you how you entered your site URL on a public forum. Let me know if your admin has any trouble raising the case. They shouldn't have the same issue because the form doesn't ask for a URL if they're logged in…

Hi Sebastian, Thank you for your reply. I looked into the request, and as of April, there's an updated version of this request. This includes the requirement for collapsible code blocks. You can follow that here: * CONFCLOUD-72003 Allow further customization of the "Code" macro in the new editor (Different background color…

Hi Tim, Thank you for letting me know your issue is resolved. @Cheryl Gant (8518) if you're still encountering this issue, can you raise a support ticket? Then we can take a look at your site. Thank you! Shannon

Hi Valeriy, Welcome to Atlassian Community. It's nice to have you join us! If I understand you correctly, you want to sync an existing Roadmap Planner macro across multiple pages. Do I have that right? We have an open feature request for it: * CONFCLOUD-56270 Sync Roadmap Planners at different pages You can use a…

Hello Phil, Thank you for bringing this to us. We'll need to take a look at the pages in question because it can depend on how the images are attached and any other macros on the page. I saw you mentioned submitting a bug report isn't working. What was the problem you had submitting a ticket? I assume you're referring to…

Hello Helen, Welcome to Atlassian Community. It's nice to have you join us. The space key field determines which space the page will go under when you create it. Additionally, when I make a page using this macro, I can confirm it will create the page as a child of the page containing the macro. Can you help me understand…

Hello, and welcome to Atlassian Community. The changes require us to have access to your Cloud site. I have created a ticket for you internally, which you'll receive an email about shortly. Once you do, go to the customer portal and approve our access to your site, and we can make the change for you. Thank you! Take care,…