Susanna Babayan Community Champion

Aw thanks for mentioning me! And congrats everyone on your first article!

Շնորհակալ եմ, @Narek Nahapetyan ջան! 

Շնորհակալ եմ, @Anahit Sukiasyan ջան! Ուրախ եմ, որ մեր կարծիքները համընկան։ Իմ ամենասիրելի պահերից է, երբ հասկանում ենք՝ պարզապես «գործիք» ունենալը քիչ է, ամեն բան ճիշտ կապված ու մտածված պետք է լինի։Մնում է տարածենք այս մտածելակերպը 😊

Great post! I didn't know about CE units, good to know there's another way of keeping the certification. 

Hey @Shawn Doyle - ReleaseTEAM that's what I'm currently doing but I was looking more for some way of collecting all relevant/interesting stuff together and sharing that with my company. As much as I want to push people to do it themselves, I can see how difficult it can be to handle. any ideas?

Hi @Celinathanks for sharing the info! I'm curious: does your "Who Deleted My Issues?" app only track issues deleted after it's installed, or does it have any way to recover or provide information about issues that were deleted before the app was implemented?

Hi everyone! 👋 I'm Susanna, a Consultant and Support Lead specializing in Atlassian tools like Jira and Confluence. I help teams streamline their workflows, improve collaboration, and get the most out of their tools. 🚀 I’m passionate about simplifying complex setups and sharing insights. Excited to connect and learn from…

I have to say, 10/10 article title, absolutely love it!

Thanks for this informative article @Raafi Mohammed ! 🙌 I found it so useful that I wrote a LinkedIn post inspired by it 💡 and linked back to your article in the comments. Check it out here: New Customization Features for Jira Service Management Help Centers! 🚀

hey @Susan Waldrip yeah, I thought of collecting everything I could in once post and then question what's new and what's old. made sense to me...

Hi @Alexis Leites - INCO Soluciones Thanks for your answer. I'll advance as you suggested :) 

Hey @Kai Krause Thanks! Sure will be attentive with the keywords! 

Hey @Dietmar Doerschlag Thanks a lot for your comment, it does shed a light on some key parts (even tough I'm worried now since you said it's the most difficult one ahah). Could you please elaborate for 4. and 7. ? I'm not sure I've heard of those before...

Thanks @John FunkYour practice makes more sense to me :) 

Hey @John Funkthanks for the article ! I have a question about the schemes: generally speaking I've heard it's not a good practice to edit default schemes created by Jira once the project itself is created. Do you share that opinion? And if so, could you please elaborate? I've heard it's good to avoid that but never why...

thanks a lot for the info @Tanguy Crussonthis would surely help us a lot...

Hey @Tanguy Crussondo you have any news on this by any chance? We're also very interested in this feature...

oh btw, I've seen this Advice on how to prepare for the ACP-420 certification? but it felt kinda dated...

Hi @Patrick Alexander Welcome to the community and thank you for your question. Have you checked the Confluence administration section (the cog icon next to your profile pic)? There you can see the beta features available. As far as I know, you should contact support to disable it.

One great thing about automations in Confluence is that they can streamline repetitive tasks and processes, saving you time and reducing the risk of human error. For example, you can set up automated notifications for page updates, task assignments, or even content reviews, which helps keep everyone on the same page and…

I love how autumn transforms the world into a tapestry of rich colors. The vibrant reds, oranges, and yellows of the leaves create such a warm and inviting atmosphere. My favorite thing is to go on walks on my lunchbreak: really calms me down and sets me on a good mood for the rest of the day!

A bit late on this, but still... I learned how Atlassian Intelligence can streamline our project management by automating task assignments and providing smarter data insights. The real game-changer for me is the predictive analytics feature-it’s going to help us anticipate project risks before they arise. Excited to put…

have you checked your validators and/or post functions?

Hi @Steven Davidson unfortunately, as far as I know, there is no way to scroll go up and down to other issues from a board or a queue, based on this Atlassian guide. I tried myself but didn't find any option on my mobile app. I'll let others confirm/deny.

yupp, finally :))

@Rebekka Heilmann _viadee_case closed! I changed the visibility and it worked. thanks for your answer!

that's strange. I've always used the same account everywhere and my photo was fine

Hi @Rebekka Heilmann _viadee_I'm not sure I've ever changed it...I set it as "Anyone" but doesn't seem to be working, as of now...

thanks @Susanne Götz _Tempo_I tried the second option and it worked just as needed!

can you check if the filter in your board includes those new issue types as well?