Daria Kulikova_GitProtect.io Community Champion

Thank you, @Jimmy Seddon , great resources!

Hi @Santhosh Raj , Jira has a build-in backup option, which allows you to manually export data to back up Jira. The option allows you to back up your Jira at any time, though, if you need to include attachments, avatars, logos to your backups, it's possible to do it only once during 48 hours. So, you will need to wait 48…

Hello @Shoko Kasai , Unfortunately, if you want to create Jira backups with attachments the bacakup frequency is 48 hours. Here is Atlassian documentation where it's stated: Export data from Jira Cloud. As an option, if you need to have your Jira environemnt backed up more freaquently, it's possible to do it with backup…

Hello @Michele Virgilio , I represent GitProtect backups for Bitbucket Cloud. With our solution you can easily set automated backups for your entire Bitbucket enviroment, or simply pick up the data you need to protect. Unlimited retention, the AES encryption with your custom encryption key, multi-storage compatibility,…

When I was about 3 or 4 years old I dreamed to be a designer, then when I was around 7 I switched my dream and wanted to become a journalist and an interpreter at the same time when I grew up - it was very ambicious plan :) Now I'm a content writer... so, in some way my dream come true :) 

Thank you for sharing @Monique vdB , it's very useful!

I've never considered pizza as a pie but it's a good idea! My answer is pretty Classic- apple pie

Hello @Nicolas Andika , It's always a nice idea to back up data, as you never know when you'll need deleted project, issue, etc. To backup Jira projects, you have a few options: 1. Use Jira Backup Manager to manually back up the entire Jira…

Thanks for sharing @Viktoriya Borisova . Very interesting information!

Hi @David Mauro , Have you managed to get your wiki data back? It's a pitty to hear that you couldn't restore your data... As a security measure for future, it's always a good idea to have a backup plan up in your sleeve, as once you have a backup, you can always restore your data from any point time. I work at GitProtect,…

Hello @Klaus Charlier , Welcome to the Atlassian community! Take a look at GitProtect, a backup and Disaster Recovery software, for Jira Cloud, Jira Work Management and Jira Service Management. With the backup and restore solution, you can easily automate your backup processes and create different backup plans to suit your…

Great resources as always, thank you for sharing them @Jimmy Seddon 

I have never had a dog... Not a big sin... Hovewer, I have always though that it could be a nice idea. Though, the more I start considering that I will need to wake up earlier just to walk my possible dog, I always reject that idea... That's actually the reason why I have a cat :) 

Interesting topic :) There is no my option ... I usually have zero-nap during the day. Since I was a kid I have never been able to sleep during the day. 

Thanks for the update @Janice . I just started Kudos Program yesterday, and I can say it's great fun 😊

This is Santa, named after Santa Claus :) She is 3

When I go to "Ask the community", I don't even have this option "Write an article", I only have "Ask a question" or "Start a discussion"

Hello @Manuel Gualda and welcome to the Atlassian Community! As it has already been mentioned, if you have an access of a Jira admin or a project admin, you can try to restore your data from a trash within 60 days before it is permanently deleted. Hovewer, as a proactive secuirty measure you can try to back up your Jira…

Hello @Carson Sham , Welcome to the Atlassian Community! It's a pitty that you have faced an issue like that. As a preventive measure to have the possibility to restore your data fast you can try to have a backup of your Jira environment. In this case, all your Jira data is accessible and recoverable in case of…

Hello Mike, Welcome to the Atlassian Community! One of the options to automate your backups is a third-party backup app, like GitProtect backups for Jira Software, JWM, and JSM. Withe the solution you can easily set up your backup plan, so that in case of a disaster you can restore your data fast using granular recovery,…

Hello @Chris Timmeny , Hope, you managed to resolve your issue. I agree with the previous comment that it's always better to contact Atlassian Support to get an expert help. However, as an option to have full control over your backup, you may consider integrating third-party backup tools into your work processes. For…

Hello @bhanu teja , Yeap.. backup scripts can be challenging and usually they are manual downloads. As an option you can try to use third-party backup tools, like GitProtect, a backup and Disaster Recovery software for Jira Cloud, JSM, JWM. With this backup solution, you can easily schedule and automate your backups.…

Hello @David Thomson , Atlassian provides backups, though, they are manual imports and exports every 24 hours or 48 hours including attachments. If you are interested in automated backups, take a look at a third-party backup tool - GitProtect. It's a comprehensive backup & Disaster Recovery software for Jira Software, Jira…

Thanks for sharing 

Hi @Raife Uskan , Unfortunately, it's impossible to recover your data unless you had a backup. To avoid the situations like that in the future, you can try to backup your Jira data. Make sure that your backup provider: - covers all Jira project data and metadata, including issues, roles, workflows, etc. - provides…

Hi @Rustem Nygmet , It's a pitty that situations like that happen... human error is one of the most common reasons for data loss. Hope, you could find your Administrator and managed to resolve your case positively. Hovewer, to avoid situations like that you can try to back up your Jira data. It can be backup script, Jira…

Hi @Jimmy Trivedi , Unfortunately, if your issues were deleted, they may not be restored. To avoid the situations like that in the future, it's nice to think about a backup plan. You can arrange backup yourself opting for a backup script, use Jira backup Manager, or use a third-party backup tools to back up your Jira data…

Hello @Ovindi Perera , Unfortunately, in this situation, if you didn't have a backup of your data, it woyld be impossible to restore the lost data. As it was already mentioned Atlassian follows the Cloud Security Shared Responsibility Model, within which the sevice provider is responsible for the system, hosting, and…

Hi @harish.thakare , As an option to the backup script, you can try a third-party backup tool, like GitProtect backup and Disaster Recovery software for Jira Cloud, Jira service Management, and Jira Work Management. The backup solution allows you to back up issues, projects, roles, workflows, users, comments, attachments,…

Hi @tc8989 , You can try a third-party backup tool, like GitProtect backup and Disaster Recovery software for Bitbucket. The backup providers permits to back up repositories and all the included metadata (issues, wiki, issue comments, downloads, deployment keys, pull requests, etc.) You can find GitProtect backups for…