Daria Kulikova_GitProtect.io Community Champion

Hello @jamilalidrus , Nice to meet you. It's a pitty that your data is missing. Unfortunately, such situations happen and not always can be resolved successfully. It's possible to prevent data loss scenarios by backing up Bitbucket data. I work at GitProtect, a backup and Disaster Recovery software provider. With our…

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Hi @Michael Aglas here you can see all the addons that are included into backup: https://gitprotect.io/faq/what-is-included-in-backups.html 

Hi @Michael Aglas , You are right that backup is the responsibility of the user and automated backups are important part of Jira data protection. I'm part of GitProtect, a backup & Disaster Recovery software provider for Jira Software, Jira Service management, and Jira Work Management. We help Jira users to automate their…

Hi @harish.thakare As far as I know, unfortunately, taking a full Jira backup using REST API or thorough scripts directly is not a supported method. As it stated in Jira documentation: “The Jira REST API enables you to interact with Jira programmatically. Use this API to build apps, script interactions with Jira, or…

Hi @Dnyaneshwar Borase , It's possible to migrate Bitbucket to Gitlab using backup tools. I work at GitProtect.io, a backup and DR software for GitLab, Bitbucket, GitHub and Jira. Using our cross-over recovery feature, it's possible to restore data from Bitbucket to GitLab (and converserly). You can read in more details…

Hi @Vanessa Sibley , As an option you can try to backup your Jira data and recover it to another instance. I work at GitProtect.io, a backup & Disaster Recovery solution for Jira Software, Jira Work Management, and Jira Service Menagement. Using backup and recovery it's possible to migrate data between projects and…

Hi @มลฤด_ อ__นย__งเจร_ญ , Welcome to the community! As Dan Breyen said everything depends whether you had backup or not. If the answer is yes, you will be able to recover your Jira ticket. If you haven't had a backup of your Jira environment, in this case, unfortunaly, it may be a problem. I'm part of GitProtect.io, a…

Hi @amruth_kumar , I'm representing GitProtect.io, a backup & Disaster Recovery software for Bitbucket and Bitbucket DC. You may take a look at our solution, as it can meet your requirements: GitProtect is a muity-storage system that permits you back up your data locallyl / in the cloud (any S3 compatile one). Also, you…

Hi @Kunal Mitra , As it has already been mentioned Atlassian backs up your Bitbucket data and keeps the snapshots for 30 days. Though, somethimes to meet security standards you may need to keep your Bitbucket data for a longer period of time. You may find this article useful on different Bitbucket Backup…

Hello @Moshe Grinberg , Troubleshooting such issues can involve various factors, from problems with configuration to some security context. Still backup is an important part of your data protection strategy. Apart from backup scripts, you can try third-party backup & recovery tools, like GitProtect, backup solution for…

Hello @Ong Peik Li , As it has already been mentioned by @Rilwan Ahmed Atlassian doesn't support automated backups and you can perform backups of your Jira only every 48 hours, which can't be enough. The BCP/DR planning can depend on your organization's specific needs, risk assessment or other regulations. You may read…

Hi @Madhav Anadkat , It looks like you've got 400 Bad Request error. It may be the issue with the format or the content of the data you're trying to import. Try to varify your backup plan, check compatibility or file permissions. Backup is an important part of development process, so it's always nice to know that…

Hello @Kushan Senanayaka To migrate your Jira organization projects to another one, you can try Gitprotect.io, a backup & DR solution for Jira Software, Jira Service Management, and Jira Work Management. Using this backup software you can easily backup your first organization data and restore it to another account. You can…

Hi @Roy Nard , You can take a look at GitProtect.io, an automated backup & DR software for Bitbucket. With the solution, you can set a scheduler for your backups to be performed automatically. Moreover, the solution permits you to bring your own storage. You can find out more about the GitProtect on the Atlassian…

Hi @reine.sandgren , Regarding backup software, you can take a look at GitProtect, a backup & recovery software for Jira Software, Jira Service Manager, Jira Work Manager, and Confluence (soon). The backup solution offers two deployment models: SaaS and On-Premise, so it can meet your requirements. Find GitProtect on the…

As Jira and Confluence are two individual applications, those processes will be seperate. Yo can feel free to contact our expert to learn more about the solution. Here is his Calendly

Hi @Laura Snoeij If you're looking for Jira backup best practices, you may find this article useful: https://gitprotect.io/blog/jira-backup-best-practices/ If we speak about backup solutions, take a look at GitProtect.io, a backup & recovery software for Jira Software, Jira Service Manager, Jira Work Manager, and…

Hello @Romy Meyers I represent GitProtect.io , a backup and recovery software for Jira Software, Jira Service Management, and Jira Work Management. The solution permits you to automatically back up your entire Jira environment, set backup scheduler, and if the need arises recover you Jira data fast. You can find out more…

Hello @Lasse Mikkonen , You may find this blog post about GitHub and Bitbucket usefult: https://gitprotect.io/blog/git-battles-part-1-github-vs-bitbucket-what-to-choose-for-your-development-team/ Hope the information in this article will help you. Regards, Daria

Hello @Dong, Qi (Q.) , You may also find this article on Jira-GitHub integration useful: https://gitprotect.io/blog/jira-github-integration/ 

Hello @Mohamed Saad Taha , You are right that you’re looking for a backup approach that covers all your Jira data including issues, users, configurations, workflows, etc. Our article Jira Backup Best Practices can be useful for you as there we have explained everything it’s worth paying attention to while choosing and…

Hi @Riccardo Varrazza , If you're new to dealing with Jira backup, you may find our Jira Backup Best Practices useful. There we explained what your backup solution should include. 1. Atllassian doesn't provide a built-in backup feature for its cloud-based products, but they provide a data export feature that permits…

Hello @Eduardo García Moreno , Atlassian follows the Cloud Security Shared Responsibility Model. It assumes that Atlassian is responsible for managing the performance and uptime of its applications and infrastructure. The customer’s data is the obligation of the customer. Atlassian recommends its users back up their data.…

Hello @Rajendra Dhawale Nice question! I represent GitProtect.io - a backup and Disaster Recovery software for Jira Cloud, Jira Service Management, and Jira Work Management. And we have prepared a very detailed blog post to answer your question - Jira Backup Best Practices. Here is the link:…

Hi @Mike Lehmann @Vish Reddy {Revyz} , thank you for the very extensive summary and for mentioning GitProtect. @Mike Lehmann , I believe we can help you with your problem. Our goal is to become a backup one-stop-shop for Atlassian and for now we have an automated backup solution for Jira (Jira Service Management, Jira…

Hi @Florian PEREZ _Valiantys Administrator_ , I represent the GitProtect Jira Backup app (Confluence coming soon!). Our backup solution can make the backup process automated, data accessible and recoverable. You can find us on Atlassian Marketplace and try GitProtect for free or sign up for a free account for up to 10 Jira…

Hi @Saurabh Chaudhary As it has already been mentioned Atlassian keeps your backups for 14 days and then removes them. You can download them and keep them locally. Though, you can’t backup your copies more often than 48 hours with attachments and 24 hours without attachments. On the other hand, if you don’t want to limit…

Hi @lina ahmed , Welcome to the Atlassian Community! All the above-mentioned can work, though, third-party backup solution, like GitProtect.io can be a better option, as it gives you a possibility to create custom backup plans where you can include only the necessary data for backing up. You can find out more about the…

Hi @james Gilpatrick I represent GitProtect - backup and recovery software. This solution allows you to pick up the data you want to back up. For example, if you want to back up only one project, you can simply do that. Just schedule a backup plan (including storage, data to back up, etc). You can find our solution on…