Comments
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@Lara_Jones What @Bill Sheboy said is correct. Please reach out to Atlassian support to have them look into this.
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@Marc Turner Thank you for your feedback! The analysis was based on current customer automation usage and included the rule runs that will actually count in the new model. The table below will show what rules count in today's model vs the new one being enforced on November 1, 2023.In the current packaging modelIn the new…
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@Brock Jolet The less than 5% claim was based on a calculation of customer automation usage counting their unlimited single project runs that were previously not counted. We can't guarantee if a customer will exceed the new limits or not but we did want to make recommendations based on current usage. If the data in the…
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@Lara_Jones You don't have to worry about breaching the current JSW standard 500 limit as it will not be enforced. Starting 11/1/2023, we will actually enforce the automation limits.
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@Majken Longlade @Enric Monteagudo My apologies! I got confirmation from my product team that you are correct. Lookup Issues will count in the new model. There are only three actions that don't count (log action, create lookup table, create variable).
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@Haddon Fisher Thank you for your feedback. The usage tab right now should show data for the whole month of September. If you are not seeing that in your dashboard, please reach out to support and we will take care of you.
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@Guido Menardi We just rolled out the new usage tab that shows you all of your automation rules and how you're tracking toward the new limits. We are planning additional enhancements to the usage tab in the coming months. Please bookmark https://support.atlassian.com/cloud-automation/docs/view-your-automation-usage/ to…
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@Robert Condon Thank you for your feedback. We are contacting all Jira Admins directly today to let them know about the change. We will also let them know if based on their current usage, they may or may not exceed the limits in the new model. Please let me know if there is anything else I can help answer.
