Dan Breyen Community Champion

Great information

Looking forward to it.

Hi David, I see you're on JSM Server. I'm on the cloud. Previously if my portal user gets to a Confluence page that has JIRA links on it, they would get a screen about needing a Atlassian login. If they had a proper Atlassian account, they could actually get to the JIRA link on my conf page. Currently if they click on a…

Hi Scott, I use the Confluence Cloud app and don't have any specific issues with it, I can navigate to multiple spaces and see my content. If there are specific issues, I would suggest looking in the Atlassian Jira site https://jira.atlassian.com/ for specific issues that may already be submitted or work through support to…

Hi @Neal Verdick ! Welcome to the community! I found an older post that may help you. It appears there is/was a Server addon. Here's the link: How-to-find-out-the-age-of-all-content Maybe that will help you out. Otherwise I'm wondering if there might be something with Confluence Cloud Automation, but that's only available…

Hi @Jérémy Callejon welcome! It appears this is a known issue CONFCLOUD-75799 and CONFCLOUD-75795 in Jira for Confluence in the cloud. Looks like they're working on some other export issues. I'd suggest taking a look at those, and if it applies, you can vote for and watch them. If that's not it, I would open a ticket with…

I'm with Jack and wasn't able to attend.

Great podcast. History and Leadership all in one!

Damian, when you look at your CSV file? What do you see? I'm on the cloud and when I export an issues list to a CSV file, the times show up with AM/PM in the actual CSV file, and then they are imported into Excel as 24 hr times. If the times aren't differentiated in your CSV file, would it be possible to give an example?…

Hi Maurice, in JQL the field is called "Satisfaction Date", the rating is called "Satisfaction"

Rent an RV and drive around the US. It might be hard to get to Hawaii! :)

I'm just glad most of the snow has finally melted and the grass is greening up. So I guess I'm all for the beginning of summer.

Hi Steven, I asked a similar question to Support and here's what I got back: "I understood that when you are adding an issue key to a comment it will automatically change to an inline link, is it right? If so, unfortunately, at this time this is the expected behavior." "However, as a workaround for this issue, you can…

Hi Diksha, I had the same question. If you click on the date, you can change it to show a regular date. What you are seeing is 'Relative Time'. There is a Jira issue to make this configurable. I would suggest voting for it if you'd like a change. Feel free to comment on it as well. After 7 days, it's supposed to go to…

Sounds great! 

From this reply: Resolution date is blank (atlassian.com) The date gets set when the resolution gets filled in. I'm no expert, but I would say you would have a couple of options. 1, remove that workflow, where they can't go from 'New' to 'Closed' without going to resolved first. ( There are schools of thought on that.…

Hi @William St Croix I think this would work for your range: resolved >= '2022/04/01' and resolved <= '2023/04/01' order by created DESC Here's an article on JQL operators: Advanced search reference - JQL operators | Jira Software Cloud | Atlassian Support There's a bunch of other links in there too. Here's an article on…

Is it possible to get a rough timeframe for when we will be migrated over to the new roles? Will we be notified before it happens?

Hi Bryce. From what I can see on Atlassian's site, the 'Chat for Jira Service Management' is a paid plug in: Chat for Jira Service Management | Atlassian Marketplace If you're referring to the conversational ticketing that is now part of JSM if you have Slack or Teams, (what used to be Halp) as I understand it, that is now…

Hi @Petr Sezemský On the customer access tab, (Settings[gear]/ Projects/JSM Section) under 'Portal Access' there is a checkbox for 'Customers can access and send requests from the portal without logging in'. Would this work for you?

Great idea. Keeps the monotony at bay.

Hi Juncil, I was looking at automation and couldn't find anything that would let you do this out of the box. Maybe I missed something, if I did, I'm sure someone else will respond. While googling this issue, I came across this link. Not sure if that will work, or if you want to get an addon. I certainly am trying to use…

1 slice of balogna (Everybody now!.... "My bologna has a first name....") from the yellow package and a slice of cheese was a treat, otherwise it was the common PB&J.

Rooby Rooby Roo!

I would have to look further into it when I have a chance. If you don't get any feedback from anyone else, you can always open a support ticket for further assistance creating the automation.

Hi @Jon Bowes . I can see something similar when pasting info from an Excel spreadsheet. If I have a column of data and select 10 rows, instead of seeing 10 rows of data it's all pasted on one line. I couldn't find anything specific searching through the Jira issues at Atlassian. I would suggest opening a ticket with…

Hi @Mark Stein ! Great suggestion! (Somebody beat you to it!) There is a JIRA issue entered for this suggestion. If you'd like to, you can vote for it, comment on it, as well as watch it's progress. Here's the link: https://jira.atlassian.com/browse/JSDCLOUD-2153 It appears the Server version of the same issue has been…

Hi Ben, I think your Automation would be very similar to this. Have a schedule time that runs every day. It would look to see if the due date is before tomorrow and assigned to the specific individual. Then send an email (or you could comment on the issue instead.) I think that's pretty close to what you're trying to do.

Hi @Barinda Zarn . welcome! If it's an email coming from Automation, in the 'Send Email' section I have a 'More options' section where the From & From Name are listed. Is there an automation that you have running to do this task? If so, the automations are available under project settings. I would start there. If it is an…

Welcome @Frank Chi ! We had different development teams working on different applications. With that in mind, We have different projects for the different applications. I would say it depends on the size of your teams. Jira has the functionality to move issues to different projects, but if you have a smallish team, you…