Dan Breyen Community Champion

Comments

  • Hi @Northern Kentucky Stargazers welcome to the community. I looked on Atlassian's Jira site and found this issue that looks really close to what you're getting. If you agree, you could probably add some comments to it and then vote for and watch it for updates.
  • Hi @Akshay Jadhav welcome to the community. Does this happen to all users on your site? Are you using Jira cloud? Have you tried other browsers, and do you get the same issue? I looked at Atlassian's Status Page and their Jira site and didn't see any similar issues related to the cloud. I'm also wondering if it has to do…
  • @Abiodun Famoye welcome to the community. You didn't mention what MacOS you're running with, are you on the latest OS? Do you have Chrome or another browser installed on your Mac? Do you experience the same behavior? Is there someone else on your team with another PC or Mac that can try this out to see if it's a user…
  • A few things for this one... -One cord for the one phone on the main floor. You needed to make sure it was long enough so you could practically move around the whole floor and still talk. -My grandma had a party line, and so did her sister. What's a party line? Well, it was a phone line that was shared between several…
  • Hi @Maria Del Rosario Gonzalez I tried recreating your issue and didn't experience the same behavior. I'm not getting the 401 error. I took a quick look at Atlassian's Jira site and didn't find anything similar. I would say if you can reproduce it at will, you should open a Support Ticket and have them weigh in. Hope that…
  • Hi @maxwellh welcome to the community! I'm no expert at it, but if your Qualtrics could execute a third party API, you could use the Rest API calls for Jira to pull that infomation. There may be some third party app, but I'm not an expert on API calls. Hope that helps.
  • Hi @Lara Yasmin Hunziker welcome to the community. That functionality currently isn't available, but I found this ticket in Atlassian's Jira site. That ticket looks to add this type of functionality to the application. Feel free to vote for and watch it for updates.
  • Hopefully someone from Atlassian can weigh in, but I don't think they would be ending support for it for awhile.
  • Hi Matt, I don't have a lot of details about how the pages are being created automatically, but it sounds like you might be running into an issue similar with this. CONFCLOUD-74216 causing pages to be duplicated. If that's your issue, feel free to vote for and watch it for updates. Hope that helps.
  • Hi @Aneh Binda welcome to the community. I have not heard anything about the End Of Life for the Migration Assistant. I would say that Atlassian would want this tool to be available for a long time to continue to support customers who are migrating to the Cloud/Data Center. Hope that helps.
  • Hi @Christian Patam you are correct regarding current functionality for creating Knowledge Base articles. When you click on the Create button, you are given a blank page to create the article. I could see it working either way. It might be worth it to have information filled in for you, but then again, it might be more…
  • Hi @강동훈 welcome to the community. I apologize if anything is lost in translation. When you say you are having Confluence performance issues, can you narrow it down to a specific user, or a specific page? What about browsers, is it always an issue with a particular browser? You don't mention what version you are on, so…
  • Hi John, if you remove ".format("") and use "shortDate" or "jiraDate" does it work? Those should be other options based on this smart values for dates doc from Atlassian. You'll need to change the date around.
  • Hi @David Le I found JSWCLOUD-26524 on Atlassian's Jira site. It sounds like what you are looking for. I would suggest voting for and watching it for updates. I'm sure you could add specific comments to it as well.
  • Hi @[deleted] welcome to the community. I found a few similar issues in Atlassian's Jira site. CONFCLOUD-77166 CONFCLOUD-67820 Take a look at them and vote for and watch them for updates. It's my understanding that information should be exported. Hope that helps.
  • Hi @Guanabara Aduaneira welcome to the community. I apologize if anything is lost in translation. From the app, if you click on your account (should be in the upper left corner, the person silhouette). That should take you into your account settings, and from there it should list the current site you are linked to, but…
  • Hi @Joe Trier per the JSM Pricing guide, the Free license only allows 3 agents. If you are the system administrator, under Administration / Products / Jira Service Management, if you click 'Manage Products' you should see the total number of Licensed Users listed there. Anyone who is flagged as an 'Agent' would be using a…
  • Hi @Chema Martínez welcome to the community! If I understand you correctly, you would like to change Companyname.atlassian.net to something different? It's my understanding that on the cloud, you would still need to use Atlassian's cloud, but you can make a custom domain that is using your company's domain. You can create…
  • Well, it's a comment. I didn't see this until today..
  • Happy Easter everyone!
  • Hi @夏荦 I took a quick look at Atlassian's Jira site and came across this issue which sounds like your problem. Feel free to vote for and watch it for updates, keeping in mind it would be fixed in Data Center software, so you would need to migrate to there as it appears you are running Confluence Server software. Hope that…
  • Hi @Betty Fleming I can replicate that in my instance. I found this suggestion submitted on Atlassian's Jira Site to get them to wrap. I would suggest voting for and watching it for future updates.
  • Hi @Samantha Van Luchem welcome to the community. Usually the first thing I check is the Atlassian Status Page, to see if there's a system wide issue. But that's not an issue right now. But based on that, there are no present issues. Is it inactive, or giving you any errors? 
  • Hi Craig, when you say it's added to a Jira issue, is that adding it to a ticket in your JSM Project or another Jira project? If you paste the link in your browser window, is it loading the article in your Portal? There are two different types of links, one that would go through the portal, and then one that would go…
  • My vote for the most original post would certainly be the one about the smell of wet concrete. Childhood toys, Pi Day, candy favorites, Beta vs VHS All good topics.
  • Hi Craig, is this something that happens for every user? Do you get the tool tips if you use another browser? Are there any add-ons turned on in your browser? You may want to try disabling them temporarily. Do you have a different zoom level set that causes weird things too. I found a similar article here that mentioned…
  • Hi Andy, based on this other community article I found, if you do not have a personal space, it's possible that the functionality is not turned on by your System Administrator. It might be worth checking that angle. Hope it helps.
  • Thanks for sharing this Jimmy! I'm back in the office Full Time after Working From Home for 5+ years. Certainly a different experience, especially when the weather is bad. I used to be able to watch the snow fly and not care, but now I'm driving in it.
  • Hi @BegoFts welcome to the community. You don't mention whether you are using Jira in the Cloud or Jira Server (Data Center). From viewing Atlassian's Jira site, it appears if you are using Server, that this issue has been addressed and you may need to update to newer software. On that same site, if you are using Jira…
  • Hi Laurent, I did find this ticket on Atlassian's Jira Site. That was reported back in February. It's strange that there isn't more information saying that the PDF functionality was broken in that ticket. Not sure exactly what's going, on, but thought I'd at least share what I found. Hope it helps.