Dan Breyen Community Champion

I could be wrong, but to me, that looks like Whiteboards from Appfire have been discontinued

Hi @G Preeti welcome to the community! It's not exactly clear to me what your issue is, but I do know that Customers can have access to the JSM Portal, and they wouldn't have to have JSM licenses. You can also configure your system so everyone has to have an account. Hope that helps.

Hi @Trevor de Souza I don't think they're being discontinued. The Atlassian Confluence Pricing page still has Whiteboards listed as a feature. I would think they'd be removing stuff like this already if they were discontinued. Especially 2 months later. I have not heard or seen anything else about them being discontinued.…

Hi @Jeremy_Rampe sounds like a great idea! I took a look on Atlassian's Jira site and found this ticket which I think is your request. Feel free to vote for and watch it for future updates. Hope that helps.

We crossed the US from Minnesota to New Mexico and Arizona when I was a kid. I believe we stopped somewhere in Kansas for the evening. Did that a few times over the years. First time was in the back of a truck with a topper in the middle of winter. Lots of blankets and a fan put in the passthrough between the cab and the…

Hi @Scott Vallery welcome to the community. I can recreate the behavior you are experiencing. You can't import a Word Document as a page until you have created a page, but importing that word document creates a new page. I took a look on Atlassian's Jira Site and didn't find an existing issue. I may be misunderstanding how…

Hi @Washington Luís Freitas Júnior welcome to the community! I totally agree with you on this issue. I want to use the Dark Mode in the GUI, but I totally agree the PDFs that are generated from Confluence should not be using the Theme. I opened a support ticket for this issue, but Atlassian Support was not able to recreate…

If you're not always learning new things, then your team's knowledge could be suffering. New skills, new procedures, new languages are always evolving and you never know when that new knowledge can be helpful in your current project.

If you don't have the right resources to successfully complete a project, you shouldn't be starting on a new project. Minimally, if there is an identified gap in your team's health, you need to have a plan to fill that gap so those resources are available to you at the right time you need them. But if that's your approach,…

Celebrate both starting and finishing a project! It puts bookends to all of the work your team has been doing. Starting off with a kickoff puts everyone in a "we're all on the same team, and here's our next project we're working on together" state of mind.

Team updates are essential to the success of any project, but having an in person status meeting limits your flexibility and productivity when it comes to status updates. I like the flexibility of dynamic updates, as it keeps the continuity of the project intact, without having a forced pause in a status meeting. Plus,…

Hi @Manohar AS welcome to the community! It's my understanding that whiteboards are automatically saved. I did some preliminary testing and confirmed that as well. Hope that helps.

Hi @Noah Singer welcome to the community. I'm not sure if this is the right way to do this or not, but Blogs should belong to a Space. So as I understand it, when I'm looking at a Space, I should see the menu items, then 'Shortcuts', then 'Content', then 'Blogs'. What I had to do to get that to show up was to use the "blog…

Hi @Hermelinda welcome to the community. I found this article from Atlassian that outlines the changes and the functionality moving from Standard to Premium. From what I've seen, I think that article covers all of the changes that I've heard about. Hope that helps.

Hi @Samuel Márquez Home Select welcome to the community. I could be wrong, but I don't think that is an option from the Portal. It's my understanding that customers would manually enter the email address to people that they would like added to as Request Participants. I don't think I've ever seen a dropdown for that…

Hi @info welcome to the community! Based on this post, I believe you've reached the limit imposed by Atlassian. If you would like to give feedback to Atlassian, I believe there is a link in the whiteboard, they are encouraging you to provide input on future functionality in that article. Hope that helps.

Hi @r.houwing have you seen these community posts regarding the topic? Moving-from-Wrike-to-Jira Need-to-move-data-from-Wrike-to-Jira-cloud-instance As a comment was made in one of those posts, I'm not aware of a direct plugin for the migration. There's a few articles on integration, are you currently integrated with Jira?…

Spoiler alert. Jack Reacher fans, Season 3 on Amazon is based on "Persuader", book 7 in the series. I was on vacation and this one happened to be next in the list. Looking forward to the adaptation now. Book was great.

Hi @Tyler Elliott welcome to the Community! I think I can get you to 23:59 on that 2nd Tuesday by using 0 0,59 0,23 ? * 3#2 * I keep this Cron helper bookmarked: https://freeformatter.com/cron-expression-generator-quartz.html If you can delay it once, that would get you to the day after the 2nd Tuesday of the month. Not…

Hi Chris, when I export the users and am including the group membership under 'Additional data', if a user doesn't belong to a group, that column is blank.

Hi @Avery W_ Krouse I found AI-938 entered on Atlassian's Jira Site which appears to be part of the requirements to allow AI to work on HIPAA sites. Feel free to vote for and watch this for future updates. Hope that helps.

Hi @hpatani if you're logged into the Portal, and you have privileges, you can click on your Profile icon and you should have the option for Announcements. I think that's what you're looking for. You can go through Project settings / Portal Settings and get to the same place too. Hope that helps.

Hi @a_stepien welcome to the community. Do other users have the same issue? Have you tried another PC? Have you also tried another network? (Like going to a coffee shop and trying it there). The idea is to eliminate some variables that could be contributing to the cause. Are you using a VPN or any sort of firewall? If…

Hi @d-maki welcome to the community! There are several issues reported using Japanese for the language out on Atlassian's Jira site. I couldn't find a specific one as you describe. I would suggest having your system administrator (or you if that's you!) open a ticket with Atlassian Support with specific steps to recreate…

Hi @David welcome to the community. Are you referring to customer responses? If so, I believe this article will answer your question. If you're using JSM with a Premium Product Plan you can have a bot answer your customer's questions. Jira Premium has AI available as well Hope that helps.

Hi @Haycee P_ Tapay welcome to the community! I would suggest contacting Atlassian Support and choose the 'Billing, Payments, and Pricing' option. They are more prepared to answer payment and billing questions then the user community. Hope that helps.

Hi @Nicolás Navas welcome to the community. Does this happen for all users, or just your account? Have you tried another browser or removing your browser cache files? I've been using my instance today without any issues, so I don't believe it's a system wide issue. Have you rebooted your system? Just trying to remove some…

Hi @Maria Mas I heard back from Support. It appears this behavior started to be an issue about a month ago. CONFCLOUD-79458 was opened for this issue. Feel free to vote for and watch it for updates.

Ahh. Are you the System Administrator for your instance? I'm wondering if you're not, as that link should let you create a ticket with Atlassian Support. I'll open a ticket and we can see where that goes.

Would a pillowcase count? I don't remember having a fancy suitcase as a kid. As a kid, when I went to my grandparents, I just remember jamming everything into a pillowcase or a sleeping bag and bringing that along. As I got older, it was putting everything in gym bag. It probably wasn't until I was out on my own that I…