Comments
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Appreciate you reaching out about this, @Paul Dewar. To clarify, is this a trial that you created from the Settings > Migrate Opsgenie page of your Opsgenie account? If so, here's how you'd go about seeing the operations features in that trial Compass account: Go to your trial Opsgenie, and then go to the Settings >…
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Hey @matt.parisi - sorry to have missed you but no worries, this was recorded! We've updated this post with the recording. If you have any additional questions, feel free to let us know.
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So sorry about that @marix! Appreciate your patience with this; we'd like to make sure this is working for you. It seems like this may be a bug. We'll have our support team reach out to you directly help troubleshoot your site in more depth. Please keep an eye out for a note from them on next steps!
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Hi @marix ! All customers should have access to the tool at this point. If you're in an Opsgenie owner role, and are still unable to see the "Migrate Opsgenie" page, can you share your site name so that we can investigate?
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Hi @Stephen Graham ! This is a great question. Both Jira Service Management and Compass now include alerting and on-call features; in this context, the main difference between them lies in the additional features that each product includes. While Jira Service Management includes alerting and on-call features alongside…
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Hi @Steven Dracker - I'm so sorry that you're experiencing this. The Opsgenie migration tool described above is currently being rolled out to all customers; if you don't already have access, you should very soon. While the rollout is still in progress, the migration tool is ready to use as soon as you gain access to it.…
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Hey @Pramodh M! My name's Dana, and I just joined the Product Marketing team for Beacon. Great to meet you! Jumping in here to share some answers to your questions above: Getting Beacon updates: We're currently shipping updates to Beacon on an almost weekly cadence! We're going to be more announcing those updates more…
