Michael Fedulov Atlassian Team

Hi @Quang Kieu, would love to hear how you go with the Search Assets skill! As mentioned in the blog, we're working on enabling create and update skills for Rovo. If you're interested, we'd love you to Closed Beta - Manage Assets with Rovo. Re Rovo MCP - thank you for the feedback! We're actively looking into it and I'll…

Hi @Mohammed Abdul, sorry to hear that this didn't work as expected for you. The quotation marks (" ") shouldn't be necessary when searching for Assets with Rovo. It sounds like you may be experiencing separate issues in Rovo Search vs. Rovo Chat - I'd love to understand more about what's not working in each. If you've…

Hi Community! Thank you again for all the feedback around having changelog smart values support the User attribute type. We completely understand how valuable this would be and the variety of use cases it could unlock. Unfortunately, at this stage we can't share a specific timeline or commitment for further enhancements to…

Hi @rune, thank you for your comment! The User attribute type is now also supported, please refer to our in-product documentation for the complete list of all attribute types supported. Please let us know if any attribute types that you would like to see and currently missing!

Hi @Quang Kieu, I'm PM on Assets (Cloud) and thank you for your comment! We are making final improvements to the Search-assets skill and will begin the rollout soon!

Hi @Daniel Santiago the updated version of the trigger is being rollout now, it may take a few days to be enabled on your instance. 

Hi @Rune Rasmussen, we have recently introduced support for inheritance! Try "Monitor child object types for attribute changes” option and let us know if it worked for your use case! (Note: the updated version of the trigger is being rollout now, it may take a few days to be enabled on your instace)

Hi @Rune Rasmussen, thank you for your comment! We look forward to hear any feedback you may have, and to know whether you’re still experiencing throttling issues when executing Asset APIs. Thank you for letting me know. I’ve updated the link to the Assets REST API documentation. Please refer to the updated RPM limits in…

Hi @Stefan Stolz, thank you for your comment! Currently New Worker added to Workday Trigger and Retrieve user from Workday action, both return data only about active employees. You can use Send Customer Workday Request action to retrieve any other custom data either via the API call or as RaaS report. Learn more. 

Hi @Leslie Barrett yes these connectors are available in Jira automation on Cloud. 

Hi @Kyle Jackson, happy to help troubleshoot the issue. Could you please schedule some time for us via this Calendly link. 

Hi @Gaia Sargent, currently it's only available to Jira Service Management Premium+ customers. We are always look to improve our offerings and make Jira more powerful to all our customers. If you could please share your use case and how you plan to use this integration that would help us prioritise making changes to this…

Hi @Ryan, thank you for your comment! You are correct, currently Send Custom Entra Request action and other specific actions connect via the OAuth 2.0 Authorization Code Flow (3LO) as we don't support API keys. With Send Custom Entra Request action you can use separate app registration while specific Entra actions connect…

Hi @Kyle Jackson Thank you for your patience! We recently updated our documentation and added more details about the permissions required for connection to work If you continue having issues connecting please feel free to book in time with us! 

Hi @Jeff Patterson-admin, thank you for your comment! These connections are made available in Automation for Jira and can be accessed across Jira products family including Jira Software. It is worth mentioning that some require Jira Service Management Premium or Enterprise licence. Please follow our documentation for more…

Hi @Alexander Fedtke could you please share more on how this would work?

Hi @Joshua WOOD thank you for your comment! We are looking to grow the number of supported 3Ps and integrations. Right now is a great time to share with us your integration needs and use cases for SAP SuccessFactors as we plan our future roadmap. Please fill out this form to take part in our research and tell us about your…

Hi @Sharad Singh thank you for your questions! We acknowledge that this is the first iteration and feedback like this really helps us to make further improvements. That's correct, currently this trigger is only supporting the new hire Workday event. We are looking at expanding this and adding support for other events. Are…

Hi @Marta Mita thank you for your message! This feature is generally available now! https://community.atlassian.com/forums/Jira-Service-Management-articles/Connect-Workday-with-the-virtual-service-agent-and-Automation/ba-p/3003991#M5936

Hi @Josh, thank you for your message! Out of curiosity, what other HRIS/HCM apps are you interested in? 

Hi @Jared Schmitt thank you for your comment and excellent question! The short answer is we are looking at both! We recognise that E2E onboarding requires teams to collaborate across multiple tools including HRIS and IdPs. We want our customers to achieve their JTBD without having to leave JSM and by allowing these tools…

Hi everyone! I'm excited to share that starting this week, we have begun the rollout of Workday Integration for our EAP participants. Workday Integration can be used to streamline onboarding and enable seamless processes for HR teams and employees alike. You can choose to create an automation rule with a Workday trigger or…

Hi @Anahit Sukiasyan thank you for your comment! 1️⃣ Will there be any pre-built templates for common onboarding workflows, or will users need to build them from scratch? Answer: Absolutely! We are planning to add automation templates to help our users get started and share best practices. Please feel free to share any…

Hi @Jared Schmitt, this might've been an error on our side, I apologise for the inconvenience. I just had a look and fixed the URL validation logic, https://something.atlassian.net should work. Could you please try again? If it still doesn't work, please feel free to reach out to me directly. 

Hi @Dave Mathijs, just updated the article to include key areas that we are looking at! Our goal is less about creating restricted HR features, but instead, we aim to develop a more intuitive experience that business teams, starting with HR, can fully benefit from.

Hi @Shane Johnson thank you for your comment! Just updated the article to include key areas that we are looking at! 

Hi @Mohamed Saad Taha , at this stage we are running the EAP on Cloud only.

Hi @Yong Yang & @Stephen_Lugton , thanks for your comments! Our goal is to make Jira Service Management easier to use and more powerful for HR teams. We will share more information with the EAP participants as soon as we can, and there will be more updates posted in our Human Resources Professionals group in the coming…

Hi @Dirk Ronsmans, thank you so much for your feedback! We would love to hear more about your experience with the Chance Calendar and the impact the new Calendar view may have on the workflow. If you haven't already, please register your interest in our EAP and we would love to schedule some time to discuss this with you…

Hi @LJ We have recently added a template that could help you solve this issue: https://www.atlassian.com/software/jira/automation-template-library#/rule/9918938 Hope it helps and please let us know if it worked for you!