Ignacio Vera Specialist

Hi @halil_cicek what kind of access are you granting? from the admin hub? from invite, adding the user to a group? It will be helpful to know that :)

Hi @Susie Lee Go to this link and select "Other" then ask to remove the sites you want, and Atlassian Support will help you. https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ This is a community, no one here can help you deliting your sites

Hi @Markus believeme, I tried everything. But there are bugs in jira and some people get the same error I show in the screenshot. 

Glad to help :)

hi @kshridvipa7878 just seach in issue navigator project = X and the make a bulk change --> move work items and move them to the new project. Once in the new board you can drag an drop them in the scrum sprint or backlog

Hi @Ivana Mogin Is the field on this view? If it's under hide when empty you won't see it in existing tickets

Hi @Chris Carroll A guy built an app for that https://gist.github.com/tnodet/0f4d85ed251b6b977ddd8197f64488d2 I guess not all heros wear capes

Hi @Priyadarshini R Can you please share a screenshot of your priorities? Maybe there is a typo there

@Chris Hampshire Are you adding any smart value on your promt? otherwise it won't work and you will need to use an agent, not just rovo

I forgot to mentioned that if you use {{agentResponse}} you need to select the Use Agent instead of Use Rovo. Is there an agent that you could use for your prompt? I'm curious why did you chose the rovo one instead of the agent

Canc you share some of the promt at least? removing the sensitive data maybe? that will be super usefull to replicete your issue and helping you

if you want to create a quick filter, you can go to boards settings, quick filters and use these: issuetype = Story AND description IS EMPTY issuetype = Story AND "Acceptance Criteria" IS EMPTY issuetype = Story AND assignee IS EMPTY issuetype = Story AND status NOT CHANGED AFTER -5d

Hi Chris, could you please share a screenshot of your automation rule? That would be helpfull. Are you using {{agentResponse}} on the email acction step? My piece of advice is that you always share more details when publishing a question here

you can set my response as accepted it's free ;)

that URL is not valid

Have you. tried replacing "team" with the actual custom field ID? Search Team in Fields and check if you get a custom field id when you hover on Add field to screen. Then use that field ID on your automation

Hey, yes, you can link your community account with your personal email here: https://community.atlassian.com/user/settings I did it several times :D 

Sorry, I forgot to mention that this happens only on "private" TM projects, which project admins can set as private.

Nope, same for org admins. Remove your self from a TM space and try to open it, you will get Space not found. So you will have to use the URL /<PROJECT-KEY>/settings/access

Same, but I had this idea on my mind for a while. It feels great to see your idea on the marketplace!

It's not that easy sometimes. What if they already created several team managed spaces when you join? (true story) 

Exactly. And for free ;)

Hi @Kustagi Suma Please check if those filters are not private

Hi @Vitalii Martyniuk you can actually map more than one status to the same column. Just drag "On Prod" into it alongside the Done status. Both will live in the same column, and once you change the status category of "On Prod" to Done in the workflow, it will count towards sprint completion as well.

Hi @Nandhini Devi L I think you are watching at the All Work tab, not the list one. If you can't find it, please click on more and look for it.

Hi @Denis Mitin Florian is right. You can also check using the API https://<YourDomain>/rest/api/2/issuetype https://<YourDomain>/rest/api/2/status

Hi @jim Could you please share a screenshot or something helpful so we can help you? Also, you may want to give some more context. Are you using slack workflow builder, an integration or what?

@brett gerhardt Ask him to go to admin hub, security, user security, and then check if you are listed in the External user policy please

hi @Newton Raj Kaphle Try with this URL. I see that issue almost every day https://pagodalabs.atlassian.net/jira/for-you Let me know if that solved the issue

hi @brett gerhardt Is your account a managed account? maybe your manager can put you in the local policy or ir a policy were MFA is disabled Try and let me know please