Earl McCutcheon Atlassian Team

Hello Gali, First make sure to add a vote to the following feature request to add in a JQL function to Jira natively for this to help track interest in the feature: * https://jira.atlassian.com/browse/JSWSERVER-12432 Then look into ScriptRunner that provide additional JQL functions for Jira and has a previoussprint() JQL…

Hello Eicka, Check to see if you have hidden the "Priority" field in the field configuration scheme as covered in this BUG: * https://jira.atlassian.com/browse/JRACLOUD-30093 Regards, Earl

Hello Sandra, To add in the Start and end Dates for the next sprint you would need to have Parallel Sprints enabled as covered here: * Using parallel sprints However as noted in the article above, this is not yet available in the Next-Gen projects. We are tracking progress on this feature here: *…

Hello Dania, Unfortunately the answer to both questions is a no for Portfolio's current form and we have feature request in place to address this in future iterations. First There is not a global view of capacity at this time. This was partially addressed in the following Feature as part of Shared Teams, where a team…

Hello, Jira could subscriptions will expire at the end of the month's billing cycle, or if using a Annual Subscription at the end of the yearly subscription. There is not a calendar for the billing cycle, but In the applications when logged in as a Site Admin and you will be able to see an overview of the billing cycle…

Hello Marshal, This is a BUG in the roadmap feature we are tracking here: * https://jira.atlassian.com/browse/JSWCLOUD-17279 Add yourself as a watcher if you want to receive updates on the status of the issue Regards, Earl

Hi Angelina, I'm Happy I could help, and Just a follow up FYI, the Documentation Update is being tracked here: * https://jira.atlassian.com/browse/JRASERVER-68463 Regards, Earl

Hello Emmanuel, Check out this KB instead it looks like it lines up better with the error, and since the SequenceValueItem is already a higher value the other article does not apply: * Error importing backup due to unique constraint or cannot INSERT INTO NULL error. Regards, Earl

Hello Ville, Details on configuring the log location in the log4j file is covered in this KB: * https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html What errors are you running into? Also, noting that the "Support Tool - Log analyser" tool in Jira does not detect this change and will try to…

Hello, It does sounds like they have a the permission schemes across the projects set up to have "Browse Project" permissions set to the default setting of "any logged in user" OR set to a group that all users are a member of via application access, i.e. jira-software-users set for the permission as you noted. The base…

Hi Lekshmi, That behavior looks like a BUG we are tracking here: * https://jira.atlassian.com/browse/JSWCLOUD-17160 Check the board filter to see if there is a mention of a field that no longer exists. Regards, Earl

Hi Debbie, I just checked things out using the same chrome version on a test instance and I do not see any of the behavior you are describing, but since this is happening for you on a specific browser type/version, it defiantly sounds browser client specific, as a first step I would recommend running through…

Hello, Natively in Jira there are not any calendar formatted result sets and you would want to look into a calendar add-on for a preconfigured export of jira issues as a calendar. Atlassian has Team Calendars if you also have Confluence set up that can generate a calendar export, and Integrate a list of jira issues…

Hey Angelina, You are correct the project admins cannot create or modify any global objects, so a Global Jira Admin (Jira Administrators Group) will need to create the project and workflow for you then you can make modifications as described in the Document you linked. When it comes to Statuses these too are a global…

Hello, It sounds like you have teams set up on each plan independently, check out the document on setting up Shared teams. Regards, Earl

Hey There, Just to add in on top of David's Reply, We have published a Roadmap for the Next-Gen Projects, to let everyone know what the current and upcoming focuses are for next-gen, the roadmap is viewable here: * Next-gen roadmap for Jira Software Cloud And Sub-tasks are coming soon. Regards, Earl

Hello, Natively in jira there are some options for variables in JQL such as "assignee = currentuser()" or "updated after startofday()" but these are going to be based off of static system variables and there are not options to change based on a user input, if you wanted to do this you would need to look into an add-on that…

Hello, The options for adding in Card color tags is covered in the Customizing cards Documentation. Regards, Earl

Hi Péter, Jira natively does not have a Field level security option that would allow this, and this is discussed in more detail at the following Feature Request as to why this is not going to be added as a feature to Jira natively: * https://jira.atlassian.com/browse/JRASERVER-1330 Noted in the comments of the Feature…

Hello, Check out this previous Post about this: * https://community.atlassian.com/t5/Answers-Developer-Questions/Sum-of-estimates-for-assignee-sprint-in-general/qaq-p/477917 It recommends the sumUp for Jira add-on to accomplish this. Regards, Earl

Hey Carlos, Portfolio is designed to be a Forward looking Planning tool rather than a completed item retrospective Reporting tool, so the historical tracking items are not intended in the tool set, and the existing Agile Reports under the board reports are the way to go for looking back at the progress of previous…

Hello George, At this time no, there is not a calendar view for team scheduling. However, we are tracking interest in an integration between Portfolio and Team calendars Here: * https://jira.atlassian.com/browse/JPOSERVER-116 * https://jira.atlassian.com/browse/JPOCLOUD-116 *…

Hi Matthieu, There are some changes in the API coming with Jira 8.0, and we do not yet have an available update for portfolio that is compatible with the 8.0 EAP changes at this time, so unfortunatly this functionality is not yet available for testing. The Following Documentation gives more detail on the roll out to the…

Hi Iris, The Core Boards are tied to the project and are a one board to one project solution. We have the following Feature Request in place to track interest in more configurable Board options for Core Boards: * https://jira.atlassian.com/browse/JRASERVER-45690 As covered in the request this is not on the short term…

Hello Chris, Do you have the Global "Jira Administrators" Permissions? Also the Shortcut is to hit the "g" key twice OR the "." key to open up the search dialog box and start typing "External System Import" to jump to the menu. Regards, Earl

Hello Christopher, The workflow should not have changed anything on an update, so that looks like a manual change. I would recommend looking at the Audit Log first as workflow changes will be listed there, and you can see if the workflow was modified at that time, however a change to the name of a status would not be…

Hi Felipe, For a referance point the Documentation for configuring the plan settings can be found HERE Then for a list of items that could be causing the issues to not be displayed check out this previous post on the topic: *…

Hello, Thanks for the clarification I misinterpreted your initial question, the noformat option and unlink would only work for a direct URL placed in a page, and would not work for the issue links in a jira issue macro, and the issue key links cannot be removed from the macro using the Key field. However check out this…

Hello, Thanks for the update and as this applies to cloud, check out the information at https://www.atlassian.com/legal & https://www.atlassian.com/trust Regards, Earl

Hello, Depending on which version of Jira you are on enabling the the Rich Text editor (Visual Mode) will preserve the table structure formatting on a copy and paste from Excel to Jira, this is available on Jira 7.2 and later: * https://confluence.atlassian.com/jiracoreserver/visual-editing-939937919.html Alternatively,…