Earl McCutcheon Atlassian Team

Hello, Check out the following Blog post with the recommended approach: * Share Jira with external partners Alternatively as covered in the section "Advanced Output Formats" of the KB, Reporting in JIRA you could programmatically pull the data from REST API or SQL into a custom program to place the data as needed into a…

Hello Ra, In the Next-Gen Projects, when you're viewing the Epic details on the roadmap view, or viewing the epic directly in its own tab there is a new "add child issue" icon under the Epic Name, and an additional "+" option available once at least one child issue has been added to the epic in a "child Issue" pane that is…

Hi Phil, The Plans can be tied to one or multiple boards, projects or custom filters, And programs are a high level overview of multiple plans, The only real concrete idea to keep in mind is how the data and resources are categorized and separated and this is touched on in the Portfolio FAQ: A plan can be used at different…

Awesome, Thanks for the confirmation. -Earl

Hi Melody, Check out the following KB on this behavior, but its a Browser level security block that prevents this from completing the link: * Can't Link to Local Files from within JIRA I would recommend setting up a FTP or sFTP server on the mac device to serve up the files as the other workarounds are to disable security…

Hi Freddy, There are two things I can think of to check. First Go to your Profile, Select the More actions (...) and select Jira Cloud for Workplace and check if Revoke all authorizations is selected, is so remove the selection. And Check with your community or group admins in Workplace to see if access has been disabled.…

Hi Justin, Check out this Blog post on the changes to GitHub integrations in the Next-Gen projects: * The new and improved Jira Software Cloud and GitHub integration Regards, Earl

Hi Mike, By Either switching to capacity in the Scope View or on the Capacity Report directly, Click the Settings Cog wheel icon in the upper right, then switch the grouping to "Person" to see a capacity break down per team member: Regards, Earl

Hwllo Arige, Check out the add-on Jira Misc Custom Fields that has a calculated date field option using a scripted groovy expression. Then This previous post gives an example script that will calculate the date skipping weekends: *…

Hey Markus, The Dependency report was released in Portfolio Version 2.5, What versions are you on? Also, is the report entirely missing or just blank and displaying the message "We couldn't find any dependencies in your plan, based on the time it was last calculated."? The report should be here: Also if you are on a more…

Hi Nyssa, That does sound odd, it should be under the Releases tab in portfolio 2.7.0, like this: Either selecting the "Create One" option (Highlighted in orange section) or the "+Create Release" option (Highlighted in the red section. By selecting either option it should pull up the dialogue to create either the cross…

Hello, Its not going to be a number of objects directly but rather the text character count in the URL's length that would cause issues. You should be cautious about depending on URL lengths above 255 bytes; as on the client side the Maximum URL Size in HTTP GET Request for most Clients or Browsers are limited to 255 bytes…

Hey there, Check out the following blog from Atlassian: * Get data visualization superpowers with the Jira content pack for Microsoft Power BI And this blog from Microsoft, for additional details on the configuration: * Explore your JIRA Data with Power BI Also on the Microsoft Blog read through the comments as there are…

Hello, Currently, you are going to want to use the AdoptOpenJDK 8 (HotSpot) as openJDK 11 is not fully recognized yet, and as of 7.13.0 it is not fully tested and verified so there could still be conflict points. It is not yet officially supported as covered in the Jira 7.13 Supported Platforms documentation. Then keep an…

Hey Daniel, I did a little bit of playing around for a script on this for you and the following does the trick to trigger the second tab from direct edit issue page link, Noting "tab2" is the name of the second tab: document.addEventListener("DOMContentLoaded", function(event) { AJS.toInit(function(){…

Hi Albaro, Thanks for reaching out and this behavior is tied into the following BUG: * https://jira.atlassian.com/browse/JRASERVER-67560 When you renamed the Group the application access is looking for a group by the name of that group that was initially added to the app access page under the "group_id" column of the…

Hello Debanjan, There are not native options in the Portfolio Capacity Report for customizations the closest thing would be the filtering options at the top of the report to narrow the result set (Filter by: Project, releases, Teams, etc...), but this does not sound like what you are looking for. If you are looking to put…

Hello, Based on the user count alone approximately 16GB System memory and a 4GB Heap size would be the recommendation for a Large-scale size instance per the Jira Sizing Guide. But there are a lot of different things to consider in tuning the performance and I would recommend also looking over the following documentation…

Hi Hannah, I just checked this out on a matching version of Jira Service Desk and named a few different Request types with a series of the characters "ä", "ö", And "ü" and doing a search in the portal returned the value's in the search result without issue from the portal view, EXE: To make sure I am lining up my test with…

Hi Daniel, In Jira there is not a native option to conditionally set a field based on an input, however there are add-ons that can do the trick using post functions, so that the values are selected on submission. I recommend checking out the marketplace to see if there are any additional apps that would work for you but…

Hello Anish, On Jira/Agile 6.3, you should have the Agile Classic Cumulative Flow Chart Gadget available to use on your Dashboard, which uses the Fix Version as one of the configuration options for defining the output of the gadget. please check this out and let us know if this is what you were looking for. Regards, Earl

Hi kyungmin, Great to Hear and Thanks for the confirmation. Regards, Earl

Hi Debbie, This is covered in more detail in our user Licensing FAQ At this section But the License tier of the app needs to match the base applications user tier to be compatible. Regards, Earl

Hi Mandia, Jira does not natively have conditional issue links as you described. But, Check out the add-on Jira Workflow Toolbox that has a the ability to add in this functionality covered in more detail here: * Condition and validation on linked issues Regards, Earl

Hi Daniel, To Programmatically changes the active tab you would need to trigger a javascript injection on "AJS.tabs.change(tab, e);", as described here, however this is only available in a Jira Server Deployment, as Javascript and HTML injection is blocked on the Cloud platform due to XSS vulnerabilities that are opened…

Hi kyungmin, This looks like a Excel import character conversion issue, check out this KB i found that contains a possible workaround for you: * https://help.salesforce.com/articleView?id=000199056&language=en_US&type=1 Let us know if this works. Regards, Earl

Hi Dimitri, The main things to consider for one or multiple plans would be on your intended use cases and amount of data you have. First if if you want to use Programs, which are collections of multiple plans for a cross plan overview, and then the limitations on the amount of data that can be displayed at the plan levels…

Hello, This Is a BUG we are tracking at the link below and as you discovered is related to the Reporter being added to the Assignable user permission: * https://jira.atlassian.com/browse/JRASERVER-63516 You can add yourself as a watcher on the request if you want to receive updates on the status, however removing the…

Hey David, Documentation on configuring a dashboard can be found here for a referance point: * For Cloud * For Server Then its going to be looking into gadgets that fit what your looking for the list of gadgets are here: * For Cloud * For Server * Third party Gadgets in the marketplace for additional non native…

Hello Maurice, The user avatar is displayed by default to conserve on space as the cards have a small footprint on the screen, and have the hover option to display additional details as needed. If you also want the assignee name to display go to the board configuration >> Card Layout and add the assignee field to either…