Earl McCutcheon Atlassian Team

Hi @Bartlett, Leigh , Currently there is not a native function directly to isolate working and non working days, so first off please make sure to add your vote to the following feature request to add in a native working hour and non-working hour filter avaliable for Jira Server and Cloud respectively: *…

Hi @Iya Belyaeva , It sounds like you are looking for the features in the Jira Issue macro, that will display a data set with a customized set of columns from your live Jira data set, based on a saved filter. Check out the Documentation on the gadget at the following link, and let me know if this is what you are looking…

Hi @Piotr Dzierżęga , You will not be able to create the issues cross platform unfortunatly. In the same way the transitions cannot be executed cross platform, the create issue action is technically a transition but a special one that transitions from a nonexistent starting location to the first status. When the systems…

Hello @Michelle Sam , With this app in particular I cannot confirm if it is compatible or not but, add-on apps that are not explicitly listed as Data-center compatible should still be able to be installed on a single node and replicate across the other nodes without issue using the standalone app versions, but there is…

Hi @RosaBlanka , Thanks for reaching out and it looks like you are running into the same or similar issues that is discussed in the following thread, noting there is a link to a feature request at the top as the accepted answer, but further down the thread there is a note on a workaround that worked in this case: *…

Hello @Cloud Chiu , The Jira Cloud options line up with the server options as discussed on the other thread and the cloud specific version of the documentation for the avaliable workaround can be found here: * https://confluence.atlassian.com/adminjiracloud/workflow-properties-776636709.html But overall the functionality…

Hi @Clément Balaÿ , Fist I want to point out the that the endpoint for creating a new user that can be seen in the documentation at "POST /rest/api/3/user", is an experimental endpoint meaning it is subject to change without notice, and it has been updated several times recently with all the changes for GDPR compliances,…

Hello @Ron Ganbar , The data set returned by the "=jira()" command is basically a CSV formatted data export from jira in a similar fashion as if done from the export to CSV option in the issue navigator, so the formatting does not have an option to modify the dat returned data set until after imported to the sheet. If…

Hello @nph , The Logic behind the restriction is that a release is a compartmentalized piece of each project, and if you have the ability to combine issues from multiple release within the same project at the same time they should already be lumped together into a single release, and not be separated into alternate…

haven't checked out the The World According to Jeff Goldblum yet, but thanks for the recommendation, cant wait to hear Jeff do his constant "ra ha, ra haha ha, yes, noo no no yeas no, ra ha" commentary while he tries to explain things but The Mandalorian..... oh yeah, I have binge watched it several times now, I basically…

Hello @Nairi Haroutiounian , I am not aware of any changes that would cause the behavior you are seeing, and testing the endpoint out on my test instance, I just started and stoped a sprint gan a "GET /rest/agile/1.0/sprint/{sprintId}" and I am seeing the values you noted are missing in your tests:…

Hello @aleksey.shishkin , The Cycle times generated by the control chart do not live in a field directly so the value cannot be returned as a direct data point for a JQL search but are calculated as a function provided in the report. A full list of the avaliable fields can be seen in "Advanced searching - fields reference"…

Hello @Chris Uggen , Old issues showing as closed but having an active SLA usually occurs when enabling Service Desk for an existing project (converting a Software or Core project to Service Desk) or performing a bulk update such as a move of issue or another action that triggers the SLA to re-start while in the close…

Hello @ScottBrace , Thanks for reaching out to the community and welcome. Currently it is not possible to use the CSV file directly to do the import, but there is a workaround by copying the data from the file and manually inserting in the add user field on the front end to add the users in bulk for the import of your…

Hello @Jayashree Venkataraman , the worklog data lives at the issue level, so its how much work all users did against the individual issue rather than how much work a user did agains all issues so it is not a value that can be directly tied to the user. You can call the worklog for an issue and tie that data to a user you…

Hello @t-gajula , The endpoint `dev-status` is not a public API, so it falls into a grey area where there is no public documentation available for the formatting at this time and it's subject to change without notice, so it usually requires a bit of trial and error to get the formatting nailed down. Some details on this…

Hello @Lior , The Free capacity is only shown as the Light green section of the bar unless selected to see the detailed view, and will only display the utilized capacity until selected. If you click on the capacity bar it will expand the detailed view and show an exact breakdown of planned capacity, free capacity,…

This one is how the Worst present ever turned into an amazing gift, the tale of how I got Crap for Christmas one year :) When I was a little lad, I asked my parents for a computer of my very own for Christmas. My parents told me it would be too expensive, and ya know I was completely OK with that answer, because it was a…

Hello @Athul KV , Thanks for the info, and I believe the best corse of action here is to get you in contact with Atlassian Support team to take a look at the account directly and see what is occuring here, I created the following request on your behalf as we will need to take a closer look: *…

Hello everyone, This looks like a new bug in the Agile gadgets that we are tracking at the following link, and this is currently being worked set to the highest priority level, and we should see a fix roll out soon. The Bug is being tracked here: * https://jira.atlassian.com/browse/JRACLOUD-73592 You can add yourself as a…

Hello @Devesh Bhargava , This is a bug in the Agile gadgets that we are tracking at the following link, and this is currently being worked set to the highest priority level, and we should see a fix roll out soon. The Bug is being tracked here: * https://jira.atlassian.com/browse/JRACLOUD-73592 You can add yourself as a…

Hello @Athul KV , Thanks for reaching out, and it looks like you are missing site admin permissions. Having the Jira Administrator global permissions gives you access to the majority of the functionality for managing the instance directly but Site Admin is required for user management options and any action that grants…

Howdy Y'all, I am adding a little elaboration for everyone that sees this post as to why this is the case, as we have had a few questions pop up recently about this thread, and the process we follow for bug creation, that we wanted to make sure to clear up. Atlassian decided to remove the option to create bug reports…

Hello @Lorenzo Torresin , This is a known but that we are tracking at the following link, where editing the the project details while loged in as user with Project admin that does not also have Global Admin, so they can configure other details but do not have permission to se the category, so the option is cleared as the…

Hello @joesoes , Thanks for reaching out, and currently this is not an option but it is coming down the pipeline. The following Story is the main collection of features for Next-Gen projects, where subtasks of the main being Features a planned for development for a full list of planned features: *…

Hello @oquilez , In the next-gen road map view, there is a recently introduced feature to see blocking issues as a dependency. Check out the following post that gives some more details about the feature: * https://community.atlassian.com/t5/Jira-articles/Introducing-dependency-amp-progress-for-roadmaps-in-Jira/ba-p/1166975…

Hello @jim , In Jira natively, if a field is present on a screen it can be edited on that screen, with some conditional options possible on transition screens, that can be used to restrict a transition directly. The option to have field level conditions is tied into field level security permissions, and there is a large…

Hello @dtmitcam , In the error you posted there is a mention of "Out of memory", indicating that this should be resolved by increasing the heap memory allocated to the instance. Check out the following KB article with steps to do this, and pointers on the tuning the configuration: * Increasing Jira application memory *…

Hello @Denis_Soy , Each application in the atlassian suite of products will have a Version history list and release notes for the versions. For Jira check out the following: * Jira Software: Version History * Jira Software release notes Regards, Earl

Hi Christine, For some pointers on backlog management I would recomend checking out the following BLOG posts we have on the topis This one is a 3 part writ up how too, giving advice on "Managing a Product Backlog with Ease" * Organizing your backlog * Prioritizing work * Handing off to engineering And this one has some…