Danut M _StonikByte_ Atlassian Partner

Hi @Lena Sargsyan, I think you can calculate this at the team level or at team member level by using the Advanced Issue Filter Formula gadget offered by our Great Gadgets app. Here is how to do it: * have a Jira filter that includes the issues from the team or a person. It should include only the closed / resolved issue,…

Hi @Marc Gouaillard , Jira Service Management sends automatically emails to customers for providing CSAT feedback (rating + comment). You don't need an add-on for this. See Collecting customer satisfaction (CSAT) feedback. If you want to have metrics displayed on your dashboard, like Average Customer Satisfaction (CSAT)…

Hi @Prashant K Sahni, Our Great Gadgets app offers a Cycle Time Trend gadget that can calculate the average cycle time for past intervals and can display the linear or polynomial trend in time. You define the cycle (for example, from creation to done, from new to in progress, from status X to status Y, etc) and you define…

Hi @Alanoud Alsaif, Try also the Team Wallboard gadget offered by our Great Gadgets app. It supports swim-lanes by assignee, which allows visualizing the items of each person. Here is an example: This app offers many other gadgets that you will find useful. Thank you, Danut M. 

Hi @Lindsay Cloudy, My advice is to create this report as a dashboard in Jira and then share it with the users. the Alternatively, you could create the report as a page in Confluence. Not sure what exactly do you want to cover in your report (report for Scrum, Kanban, Safe, ITSM?? projects), but on these articles on our…

Hi @Loveleen Margareth, Please try the following: * Check if the issues were added in sprint after sprint start date. This can be checked in the issue history. * Check if the issues were added in sprint with no estimate, and estimation was added after sprint start date. This can be checked in the issue history. * Try also…

Hi @[deleted] This might not be possible without additional apps. But if you are going to reconsider the option for using apps, be aware that this can be easily done with our Great Gadgets app. One of the many gadgets that this app offers is the WIP Aging Chart gadget, which shows the issues in a plot chart by their age.…

Hi @Katherine Lord, You could use parallel sprints; each team with its own sprint. For tracking the project at both the global level and the team level, your best option would be our Great Gadgets app. See this article on our blog: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets…

Hi @Jibin George, You could also try the sprint and release burndown charts offered by our Great Gadgets app. They support team-managed projects, allow including sub-tasks in the calculation and support any type of estimates. This app offers many other gadgets (velocity, control chart, cycle time trend, CFD, etc) that you…

Hi @Harshit Grover, Your Program Board and Increment Road map are also agile boards? If yes, make sure that their filter behind cummulates the filters of the 3 scrum boards. If you do SAFe, I recommend having a look over this article on our blog: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with…

Hi @isaiah.griffin, A custom report might not be possible, but you could try to create a dashboard in Jira or a page in Confluence with the information you need by using a combination of gadgets from Jira and from our Great Gadgets app. One of the many gadgets that Great Gadgets offer is the Issue Filter Formula gadget…

Hi David, What you could also do, is to create a Jira dashboard, and add the burndown chart gadget to it and then share the dashboard with your scrum master. This way, the scrum master can view your dashboard in Jira at any time. Danut.

Hi @Nina Andrić, Hm, this should work. For the DEV board you should map the "Ready for branch testing" and "Resolve" statuses on the last column of the board. For the QA board you should map the "Resolve" on the last column of the board and map "Ready for branch testing" on a mid-column (In Progress) of the board. Danut. 

Hi @Sarah Kharazi, Try our Great Gadgets app. It offers many dashboard gadgets for tracking projects, including Sprint Burnup Burndown Chart gadget that allows selecting any past sprint. It comes also with a Data tab that offers a sprint report, similar to the one from Jira. Similarly you can use the Velocity Chart to…

Hi @Tin Sing Koh, Try our Great Gadgets app. It offers many dashboard gadgets for tracking projects, including Sprint Burnup Burndown Chart gadget that allows selecting any past sprint. It comes also with a Data tab that offers a sprint report, similar to the one from Jira. Similarly you can use the Velocity Chart to…

Hi @Lori Harris, You could create a dashboard in Jira or page in Confluence for tracking the KPIs of each organisation and then share it with the appropriate stakeholders. Have a look over this article on our blog. It might be very helpful on how to create the dashboards and what to track: An effective dashboard for…

Hi @Marc HINTON, This article on our blog might be helpful for you: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app. As you will see, with our Great Gadgets app you can track velocity and many other metrics not only at the team level, but also at the global release level.…

Hi @Kevin Dickson, If you do SAFe, this article on our blog might be useful for you: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app. As you will see, with our Great Gadgets app you can track all the SAFe-specific metrics! In addition, the app offers a Team Wallboard…

Hi @Nuzhath Shereen, You can share the link of the entire dashboard, but not the link of a specific gadget. Assuming that you have your process documents as pages in Confluences, you can import the Jira gadget as macros in Confluence, and then the Confluence users can embed them in their Confluence pages/documents. I hope…

Hi @Pete P, In this case, I think @Robert Wen_Cprime_'s suggestion is better. And to build on top his idea, if you want to do the calculation against that field, you could use the Issue Filter Formula Gadget (or the Advanced Issue Filter Formula) gadget offered by our Great Gadgets app to display the Happiness Factor on a…

Hi @deb.shapiro This is great. Instructions on how to use the Advanced Issue Filter Formula gadget can be found in the app documentation. If it still unclear, please email us at support@stonikbyte.com and someone will get in touch with you for configuring the gadget based on your needs. Thank you, Danut Manda

Hi @Syed Khwaja Moinuddin, This article on our blog might be helpful for you: A powerful Reported vs Done chart for Jira dashboards The gadget supports various calculation methods: by story points, time estimates, issue count or any numerical custom field. It is a line, not a bar chart, but it might address your needs.…

Hi @Zara Hughes, This article from our blog might be useful for you: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app As you will see, with our Great Gadgets app you can easily track your cross project releases. If you have any questions, please don't hesitate to contact us at…

Hi @Arun, You could try also our Great Gadgets app. One of the many gadgets that this app offers is the Sprint Burnup Burndown Chart gadget that allows display the burndown for any past sprint. The gadget can also display a Data tab with a nice sprint report that can be exported in CSV. This app offers many other gadgets…

Hi @Pete P, A possible way would be to add this to the Sprint goal field of the sprint. Thank you, Danut M.

Hi @Adam G Alsop, It might not be possible to get all of this by using the native Jira reports. I would advice having a look over this article on our blog: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app As you will see, with our Great Gadgets app you can get all the counts…

Hi @Sorin Julman, Yes, this is possible with our Great Gadgets app. One of the many gadgets that this app offers is the Work Break-down Structure (WBS) gadget that displays the issues from a filter by their hierarchy (Initiative Level 1 > Initiative Level 2 >... > Epic > Stories > Sub-Tasks) along with their status. So all…

Hi @Ash, I would recommend creating a dashboard in Jira to be shared with the management people, or a page in Confluence. This can be easily done with our Great Gadgets app. These articles on our blog might be of great help for you: * How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great…

Hi @Helena Misiorna, I would recommend creating a dashboard in Jira to be shared with the interested people, of a page in Confluence. This can be easily done with our Great Gadgets app. These articles on our blog might be of great help for you: * 10 “must-have” gadgets for any Kanban dashboard in Jira * How to track…

Hi @Victoria Luskin, Your best option here is our Great Gadgets app. It allows displaying this info our your dashboard in various ways. 1. As numbers - by using the Issue Filter Formula gadget. Optionally, you can configure the gadget to display the work completion (%) or any other calculation that you need. 2. As trend…