Danut M _StonikByte_ Atlassian Partner

Hi @Dexter de Vera, You can easily do this by using the Team Velocity gadget offered by our Great Gadgets app. This gadget has an option that allows to specify what statuses to consider as Done / Completed. This app offers many other useful gadgets for Scrum, Kanban, SAFe, etc. It can be a great asset for your company.…

Hi @Elizabeth Butler, Try also the dashboard gadgets offered by our Great Gadgets app. They give you all you need for tracking ITSM / Service Desk specific metrics in JSM and they all offer an option to include/exclude the sub-tasks. See this article from our blog to make a better idea: An effective dashboard for Service…

Hi @Amir Samadoff, Instead of the limited Control Chart report of Jira, try also the Control Chart gadget offered by our Great Gadgets plugin. This gadget is more advanced, highly configurable and let's you choose what to measure. In addition, it can offer a Data tab with detailed report that you can easily export in CSV.…

Hi @Michael Huber-Hedstrom, Try the Team Velocity gadget offered by our Great Gadgets app. Besides the regular velocity numbers like Committed and Completed, it can also display Added, Remove, Scope Change, Scope Change Absolute, %Added, %Removed, %Scope Change, etc. Works by any time of estimate and can include subtasks.…

Hi @Daniel Tscherwinka, Try the Cumulative Flow Diagram gadget offered by our Great Gadgets app. It can display the cumulative chart by various criteria (status, status category, issue type, etc) and works by issue count, story points, time estimates etc. It is based on a filter. All you have to do is to create a Jira…

Hi @Leanne Viljoen, There are many 3rd party apps on the Atlassian Marketplace that offer dashboard gadgets. Our Great Gadgets app offers many gadgets for tracking projects (Scrum, Kanban, SAFe, ISTM, etc), as well as general purpose gadgets. Hope this helps. Danut.

Hi @Martin Blomgren-Sköld, Instead of struggling with Jira's limited charts and reports, try our Great Gadgets app. It provides everything you need to track your projects by time estimates and time spent in an easy way, with the ability to include sub-tasks in the calculation: sprint burndown chart, release burndown chart…

Hi @brooke.clem, Are your projects stored in Jira? If yes, you could easily create status pages in Confluence for tracking you projects by using the macros offered by our Great Gadgets app. This app offers a complete set of macros for tracking your projects in effective way. Watch this video: https://youtu.be/gDlKbI9cLdU.…

Hi @Anqi Zhang, You could try using the Work Breakdown Structure (WBS) gadget offered by our Great Gadgets plugin for visualizing the sub-tasks. This gadget takes the issues from a specified filter and displays them in a tree structure, by their hierarchy, in form of Epics > Stories, Tasks > Sub-tasks along with their…

Hi @Kris Dewachter, The calculation and the method used seem a bit "complicated" to me. Why not using a simpler method, like the Release Burndown Chart with Forecast gadget offered by our Great Gadgets app? This can predict the ETA. It also works with time estimates. The same Great Gadgets app offers also an Advanced Issue…

Hi @Andy Tomlin, Our Great Gadgets app offers a powerful Release Burnup Burndown Chart gadget that works with both company-managed and team-managed projects. It has some features that the Jira report do not offer: forecast ETA , milestones achievement, can include sub-tasks in the calculation and works with any type of…

Hi @Application Services, You could use Jira dashboards. They can be customized by using the gadgets offered by Jira and 3rd party apps, like our Great Gadgets app. In addition, they support wallboard mode and wallboard slide-show, so you can display them on TV screens in the open space and use them as information…

Hi @Ann Marie Lisak, You could remove the Jira's SLAs. And if you still want reports for tracking the teams SLA, cycle time, lead time, time to first response, etc, you could use our Great Gadgets app, which does not use the SLA of Jira, but a different method to calculate it (time between workflow statuses, configurable…

Hi @David Maisuradze, Try our Great Gadgets app. It offers some gadgets that allow you to track the time between two workflow statuses (cycle time, lead time, time to first response, etc), configurable at your choice. You can configure them to measure the time between "issue creation" and the first entrance in "Waiting…

Hi @Petra Hasler, A more convenient option would be to use our Great Gadgets app. This app offers many gadgets for building powerful dashboard in Jira Service Management. Take a look over this blog article to make a better idea: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management…

Hi @Zachary Sharpe, Building such JQL could be difficult. Instead, you could try using the Work Breakdown Structure (WBS) gadget offered by our Great Gadgets plugin. This gadget takes the issues from a specified filter and displays them in a tree structure, by their hierarchy, in form of Epics > Stories, Tasks > Sub-tasks…

Hi @Mario Nikolov, Have a look also over this article from our blog: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. It gives you more charts, metrics and KPIs. All of these these (excepting one) are gadgets offered by our Great Gadgets app. More specifically, for measuring…

Hi @Stig Espenhein, You could try these two gadgets offered by our Great Gadgets app. Wallboard Gadget - This gadget can display a board contents, grouping the items by epics. So will have to enable swim-lanes by epics, it also supports quick filters. Work Break Down (WBS) Gadget - this gadget displays the issues from a…

Hi @Jyotika Patil, You can better measure these metrics with the gadgets offered by our Great Gadgets app. See this article on how to create a powerful dashboard for Jira Service management: An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. More specifically, for identifying the…

Hi @Marco Kettmeir, You can do this by using the Advanced Issue Filter Formula gadget offered by our Great Gadgets app. With this gadget you can apply from simple (COUNT, MIN, MAX, AVERAGE) to advanced math formulas against up to 6 filters and the fields of the issues returned by these filters. If you configure the gadget…

Hi @Sayan Bera, It might not be possible to create such JQL query. But a possible solution to visualize the issues in such way is to use the Work Breakdown Structure (WBS) gadget offered by our Great Gadgets plugin. This gadget takes the issues from a specified filter and displays them in a tree structure, by their…

Hi @Infraestrutura e Suporte, My advice is to use Jira dashboards for tracking your projects. They can be customized based on your needs, info is in real time and they can be shared with other people. Our Great Gadgets app offers a complete set of dashboard gadgets that you can use in combination with the default Jira's…

Hi @DLeo , Our Great Gadgets plugin could be helpful here. It offers a Work Breakdown Structure (WBS) gadget that takes the issues from a specified filter and displays them in a tree structure, by their hierarchy, in form of Epics > Stories, Tasks > Sub-tasks, exactly as you want. All you have to do it to have a filter…

Hi @Robert Ortega , Try also our Great Gadgets app. It offers many gadgets that allows you to track the SLA. For example, by using the Control Chart gadget, which uses a Jira filter as data source, you can track the global SLA as well as the SLA for each region. You decide what to measure. The gadget will calculate and…

Hi @Marco_Artioli, Try also our Great Gadgets app. It is free for up-to 10 users and offers many gadgets that allows you to track the SLA. For your need, you could use the Control Chart gadget for tracking the SLA of the issues from a specific customer. The gadget will calculate and display the average SLA for that…

Hi @Roger Pras, Stop struggling with the limited Jira reports. Our Great Gadgets app offers all you need for tracking your agile projects in an easy and efficient manner: Sprint Burndown Chart, Release Burdown Chart and Team Velocity Chart gadgets that support any type of estimate (including time estimates) and can include…

Hi @Alexx De Beer, Try also the gadgets offered by our Great Gadgets app. It offers some gadgets that you might like. For example, with the Work Breakdown Structure (WBS) gadget you can visualize the Jira issues in a tree structure in from of Epics > Stories > SubTasks along with their status. You can also use the Team…

Hi @Ashwini Joshi , The best way to build such dashboard is to use the gadgets offered by our Great Gadgets app. It offers all you need for tracking agile projects: sprint burnup/burdown, release burnup/burndown with forecast, velocity chart with scope changes, CFD, cycle time, control chart and much more. Here is an…

Hi @Kha, Der Huei (AS - Allianz Suisse Gruppe) , Our Great Gadgets plugin could be helpful here. It offers a Work Breakdown Structure (WBS) gadget that takes the issues from a specified filter and displays them in a tree structure, by their hierarchy, in form of Initiatives (portfolio epic) > Epics > Stories, Tasks >…

Hi @Malcolm Lisle, The best way to have such charts on your dashboard is to use the gadgets offered by our Great Gadgets app. It offers all you need for tracking agile projects: sprint burnup/burdown, release burnup/burndown with forecast, velocity chart with scope changes, CFD, cycle time, control chart and much more. All…