Danut M _StonikByte_ Atlassian Partner

Hi @Rifath tasneem, If you want to generate the workload based on Time Spent, Original Estimate or Current estimate, then use the Workload Pie Chart gadget as advised by @John Funk - this gadget can generate statistics only by time fields. But, if you want to generate stats by number of issues in each status, just use the…

Hi @james_wilson, If you refer to the Sprint Burndown of the Insights feature, the error might be related to this ticket: https://jira.atlassian.com/browse/JSWCLOUD-25630. If not, you could open a support ticket with Atassian Team, so they can investigate. Another option would be to try using the Sprint Burndown gadget or…

Hi @Mark Nesbit, I don't remember ever seeing that Jira burn-down gadget showing a data table. Perhaps you use a burndown chart gadget from a 3rd party app/add-on and not the one of Jira? Or maybe you saw that in a Jira report, rather than gadget? Anyway, the scope changes can be seen in these reports available on the…

Hi @Monika Rani, You could use the Recently Created Chart gadget of Jira to see how many issues were reported every week or month. Unfortunately this gadget does not display the average. If you also need the average, my advice is to search on Atlassian Marketplace for an app that provides this info. If you consider the…

Hi @Mirela Todorova, Here is an possible solution. 1. Add a release with the same (e.g. "Release 1.0") name to all the projects 2. Assign the issues from all the projects to release by setting the Fix Version field to your release ("Release 1.0") 3. Create and save a filter that returns the issues from your release. As you…

Hi @Trenton Finley, I don't think is possible to extend that report to split data by users. Be aware that there are some JQL queries that you can use to determine the issue with breached SLA or meet SLA. Breached SLA issues "Time to resolution" = breached() Meet SLA issues "Time to resolution" != breached() If you save…

Hi @Vinay Shreyas, By OTD do you mean On-Time Delivery or something else? Why would you need this in the context of a sprint?! Same question for Cycle Time per story point? Jira does not provide any native gadget for velocity or cycle time. A solution would be to search on Atlassian Marketplace for apps that provide such…

Hi @Ignacio Iglesis López, I'm afraid that this is not possible by using Jira's default reports or gadgets. You could eventually search on the Atlassian Marketplace for apps that provide this type of report. if you consider the idea of installing an app from Atlassian Marketptlace, be aware that our Great Gadgets app…

Hi @Jayson2 Contreras, Should your chart be cumulative? In the example you provided, it appears so, as the Closed line is continuously increasing. That's why I am asking. If Created vs Resolved native Jira gadget is not good, have a look over Cumulative Flow Diagram report - perhaps it helps. Danut

Hi @Javed Ahmad, Unfortunately, this is not possible with the Jira's reports, which displays up to 7 sprints. A solution would be to look for an app on Atlassian Marketplace that offers this functionality. If you consider the idea of installing an app, be aware that our Great Gadgets app offers a Team Velocity gadget that…

Hi @Mudassir Hasan, As mentioned already, this is not something that you can do by using a filter or JQL. I would like to propose another possible solution in addition to the ones already mentioned by @Trudy P Claspill and @Bhanu, which you should definitely try. If you take into consideration the possibility of installing…

Hi @linda.van.gool, Where do you want that info to be displayed, more exactly: on the issue itself, in a report, in a gadget, on the board? The responses highly depend on what you want to achieve. Danut.

Hi @Rohith k, Please e-mail our Support Team at support@stonikbyte.com and someone will get in-touch with you shortly. Danut. 

Hi @David Jackson, As mentioned by @Bill Sheboy, this is not possible with Jira's build-in features. The alternative would be to look for an add-on on the Atlassian Marketplace, although it is unlikely that there is an add-on that provides such data at the JQL level. If you consider the option of installing a Jira add-on,…

Hi @Antonio Carvetta, Excellent. Could you please share with us a sample of the query that you used? Also, what do you mean by "JQP"? Danut. 

Hi @Antonio Carvetta, I see two different cases here: * In progress tasks that are overdue already - it passed more than 28d since their creation and they are still not resolved * Resolved tasks that are overdue - they are resolved but it took more than 28d to be resolved I'm afraid that it is not possible to achieve this…

Hi @Sebastian Krzewiński, I think some of the numbers that you mentioned (created incidents and resolved incidents) can be displayed by using Issue Filter Statistic or Two Dimensional Filter Statistics gadgets of Jira. But for the other calculations, indeed, an app is recommended because Jira does not provide such gadgets…

Hi @Rohith k, You could try creating a Jira dashboard by using the Jira's native gadgets such as Filter Results, Sprint Health, Sprint Burndown, Issue Statistics, Two Dimensional Filter Statistics and Pie Chart gadget. For sure these will cover most of the charts from your screenshot. Unfortunately Jira does not offer a…

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Hi @Tasnim Mansur, Jira does not offer a native gadget or report to measure the velocity in Kanban. And this might be because "velocity" is not a Kanban term; it is specific to Scrum. A possible solution would be to look for an add-on on Atlassian Marketplace that offers this functionality. For example, our Great Gadgets…

Hi @Francesco Marchesini, Per my knowledge, this is not possible with Jira's default gadgets. But it can be easily done by using the Cumulative Flow Diagram (CFD) gadget offered by our Great Gadgets app, which can display the number of tickets by status or status category on a monthly basis. Hope this helps. Danut.

Hi @Rachana Davda, Is your Jira project a team-managed project or company-managed project? You can see this in the left-bottom corner of the page. If you are in a team-managed project, the Reports might not be enabled. To enable reports go to project Settings > Features and enable Reports. Danut.

Hi @John Bradley, If the departments work without interacting too much with other departments, my advice would be to have a project in Jira for each department. This will add more clarity in term of tasks/work/responsibilities/administration etc. If there are cases when multiple departments have to work on the same…

Hi @Pramodkumar Shrivastav, If you created a (high level) iteration plan in Confluence, you should put in in practice in Jira, by creating a project, epics, stories & tasks with estimations, sprints and then let you team work on them. Once you have all these things created, you can track them by using Jira reports or by…

Hi @Pramodkumar Shrivastav, Per my knowledge Confluence or Jira do not have such macro/gadget. But this can be easily done by using the Release Burndown Burnup Chart macro/gadget offered by our Great Gadgets app. See this article on how to do…

Hi @Shabista S Ansari, Indeed, one way would be create a field that stores the age of the issue, but this might be hard to do as it requires significant technical and administrative work in Jira. Considering that your end goal is to have the issue age displayed on dashboard, have you consider the idea of an existing…

Hi @Durga Solse, A possible solution would be to use the gadgets offered by our Great Gadgets app. For example, you can have a cross-project global burndown chart by using the Release Burndown Burnup Chart gadget: See this article on how to configure…

Hi @Asyraf Arshad, Have a look over this article as it might be of great help for you: https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369 As you will see, by using a combination of Jira's native gadgets and the gadgets offered by our Great Gadgets app,…

Hi @Rachana Davda, The reports are in the Reports tab of the project. So open your project, then click Reports. From there, click Sprint Report. Also, be aware that a better alternative to Jira reports are the dashboards, which you can customize based on your needs based on the gadgets offered by Jira and the ones from…

Hi @Ravina Jigyasi, As a better alternative to this Jira gadget, you could try the ones offered by our Great Gadgets app. As far as I can see, you have Jira FREE product plan; our app is also free in this case. See this article on how to add a Reported vs Done…