Tanguy Crusson Atlassian Team

@dangbingyao ok it should be fixed now once you get to the latest version of the extension - https://chrome.google.com/webstore/detail/jira-product-discovery/flacajjkcnlngpeapmnmignmjgddamah Please let us know if it doesn't work for you?

Hi everyone! As you know Jira Product Discovery is still in beta, and as part of this we took a few shortcuts. One of them is email/in-app notifications - right now it sends the same notifications as you'd get in a team-managed Jira Software project, and the notification messages just follow the template used in these…

Hi @J P - you're right, JPD doesn't support company-managed yet, and you can't yet share field definition between projects, which creates complications. There are a few things we have planned, but most of them are further out as they require underlying Jira platform changes. * The first thing we'll do is to let you create…

@dangbingyao Thank you! We found the root cause and are implementing a fix for this

That makes sense @Sean Osawa at Ricksoft - we're not really playing there today. There are a wide range of solutions used internally at Atlassian. For Jira Product Discovery we use the following today to manage user feedback: * This community group + the Chrome extension, for example this is what I just did with your…

Oh wow! We're looking into it

@dangbingyao are you still getting this issue today? does it work if you wait for a longer time? Thanks

Hi @David Spire , @Jonathan Hau is right we do not support this yet but it's definitely something we plan to do: being able to create a project by copying the configuration of another project. Today unfortunately you'll have to recreate this configuration manually... The method Jonathan describes should work fine to…

Hi @GuillaumeVDH here's a link to sign-up to use the product: https://www.atlassian.com/try/cloud/signup?bundle=jira-product-discovery

Thanks Jonathan, we'll fix it!

Hi @gary.lee , yes, it will be in scope for before we exit the beta !

@Antony Quant thanks, yes it's a bug! It should be fixed next week

Thank you @Riku.Kristersson for the context and it makes complete sense. 

I've just checked with the team and unfortunately we don't support date manipulation in the formula fields... Yet!

Hi @Seth Mason , thanks for this, we'll see if we can add issue keys to that search box, that makes complete sense. Otherwise I agree we need to do some clean up

Hi @lprada I'm not sure if what @Nina Thomas suggested would work (I need to check with the team if the expression language supports date manipulations already), but there's something you could do today which is to format the field to highlight ideas with a date coming up in the next X…

@Connie Huang done

That is correct @Radoslaw Cichocki {Deviniti} , you won't lose any data.

Okay no worries, watch this space for when we announce support for insights in Automation then :) 

@sharon.prajzner it's funny how trying to explain something forces us to step back and look at what we did sometimes :D You are right, there are 2 places where you can link issues: * In the delivery tab, you can link an idea with delivery tickets from a Jira Software project. The semantics here are: what you link from here…

Hi @Kevin Gérard , we are planning to add support for insights and delivery tickets to Project Automation for Jira Product Discovery, but it's not there yet. In the meantime you can use Project Automation for #1 (for example automatically create an idea if you add a specific label to a Jira Service Management ticket), and…

@Seth Mason Ah ok, I see! In that case what you can do is create 2 fields, one that rolls up the impact, and the other one that calculates the average: * the first one, called "Insights impact"* Field type: formula * formula type: roll-up * input: Insights > Impact * The second one called "Insights average"* Field type:…

Thank you @Jonathan Hau , this is something we plan to do however we don't have a timeframe yet. In the meantime this is something you can do programmatically, as a workaround. Here's an example for how to add an insight to an idea using the public API We'll definitely let you know when we start working on an import tool.

Hi @sharon.prajzner Currently the idea is accessible via an issue link in the delivery issue in Jira Software. We plan to show more information there (for example the description of the idea, and a selection of fields) - as currently just having an issue link is a bit "dry". However we do see the 2 as having a different…

Hi @sharon.prajzner the "linked issues" field counts the number of issues linked to the idea - but excluded issues from the delivery tab in the idea. To see a count of those, you can use the "delivery status" field - which tells you how many issues from the delivery tab are in what status

@Jonathan Hau what you can do today is create new ideas and copy insights over - however you'd need to copy the description manually. Good suggestion re: cloning - we'll look into it

HI @Marc Koppelaar , it is not possible yet: Jira Product Discovery was built on top of Team-managed projects (which is how we've been able to give product managers the flexibility to completely customize the project). There are 2 things we're looking into: * supporting JPD as company-managed projects OR letting you reuse…

Here's the secret link :) https://www.atlassian.com/try/cloud/signup?bundle=jira-product-discovery

Thank you @Sebastiaan Terpstra we'll definitely take you up on that offer! Here's a link to book a 30min chat if you can spare the time :) https://calendly.com/tcrusson/30min-1

Hi Seth, yes that list (linked issues) doesn't behave well with right-click > open as a link. It's something we're fixing