Tanguy Crusson Atlassian Team

@Erik Lau merging ideas (I1, I2) to idea (I3) is meant to: * Link I1 and I2 to I3 * Archive I1 and I2 Are you still seeing them in the All ideas view? I've just tried and it works, but wonder if there's something not working in your Jira

Hi, this is not supported currently but thank you for the suggestion!

Did it work for you @patryk.x.ryczek ?

Thanks @Chris Timms , we're actually adding a button so you can preview the "contributor" experience, as a creator/admin

OK, thanks! I think I know what this is then. During the beta we're not enforcing license checks. You have 2 options: * You can make the project access "Limited" and make sure this person has the "Viewer" role (not Member - Member = Creator, we're renaming that) * You can make sure the system enforces license checks:

Hi @patryk.x.ryczek , what is your project access level ? (project settings > access) Open, Limited or Private? The people you are sharing with, are you sure they aren't creators in the project? (the best way to check that is: if they can see the blue "create an idea" button in a list view, it means they're creators, so…

@Mike Bassick oh one last thing: could you please look at the configuration of the "Viewer" project role (where you can configure project roles in the Access screen) and check if it has the "Submit idea" permission selected? We've done this across all sites but maybe yours got missed somehow

@Mike Bassick damn ok, and you turned on the feature in project settings > idea submission? If so could you please book time here so we can look at it together? https://calendly.com/tcrusson/15min-meeting

Damn, I missed one! Thank you, will do!

@Mike Bassick I checked and it's turned on for you. Go to Project Settings > Access. Can you please confirm if the default project access: Open, Limited or Private? If it's "Open" you might want to change it to "Limited". The people who aren't explicitly in the list of creators on the project will see the "submit an idea"…

@Anthony Fisher We checked in the logs and you don't have the permission to create a group in this site. We're checking why you're able to toggle the button (we should show it as disabled, not enabled and then it failed for you unexpectedly). I think you need to find a site administrator to do this (you have permissions to…

@Jerry O'Sullivan @Jan-Hendrik Spieth done

@Anthony Fisher can you please create a support ticket - that way we'll be able to investigate what's going on: - from the "Give Feedback" menu > "Get help from the support team" In there, you can copy/paste this: "Hi there, Tanguy Crusson from the Jira Product Discovery team asked me to create a support ticket regarding…

If the issue is in Jira Product Discovery: In the left sidebar of Jira Product Discovery -> Send feedback -> Get help from the support team

Hi @Nita Sexton , yes, what John said. To be completely clear: nothing will happen to your projects or data at all (no migration or nothing else), the only thing that will change is the license. 

@CC : by the way we're renaming the default project roles: * Viewer --> Contributor * Team Member --> Creator * Administrator stays as is The button will be for contributor/viewer. Or, really, any custom role that you create that has the "submit an idea" permission and not the "edit an idea" permission

OK cool, thanks everyone, we tried to make it as simple as possible within the constraints of operating in the Jira permission system (20 year old product!) So, yes: only contributors for this project will see this button. Which, technically, means: * If you have the "create an idea" and "edit an idea" permissions, we show…

Awesome!

@Kasia Karska _HeroCoders_ I just turned on the new version of the multi-select field for you - makes it easier to manage a large list of values in the field configuration (the dropdown for selecting them will still be slow though, we started working on that too). Can you let me know if you see a big improvement? (also…

@Elaine Cawthorne @Ronald de Groot we've turned this on for everyone who requested access before yesterday. We'll wait to see how this goes before turning it on to more people

@João Martins that screen is not there yet, that's something we're working on. What is there is what is detailed in the blog above. 

@João Martins my bad! It's already turned on for your site. What is not available from your end?

@João Martins we've turned this on for everyone who requested access before yesterday. We'll wait to see how this goes before turning it on to more people

@CC this improvement (making fields mandatory) is not there yet. Coming soon. You'll see it in the Idea submission setting when it's there (and I'll comment here)

@Jan-Hendrik Spieth there should only be one (called "Idea view"). It's a special view we use to store which fields are pinned when you open an idea. We're hiding it, thanks for reporting this 👍 If you see others, please let me know. @CC to see the "Submit an idea" button you need to be a contributor/viewer. We're actually…

@Michelle it's on the roadmap and a topic we plan to unpack after we're done with the creators/contributors experience. In the meantime, here's what some teams do (from the FAQ): Can we create different issue types and their relationships? (e.g. parent/child or opportunity/solution) Not yet, but it's on the roadmap. In the…

@Selena Ortiz is this an issue you're seeing in Jira Product Discovery or other parts of Jira? I'd suggest raising a support ticket so we can get access to your Jira site and investigate

Hi @Jeff Maciorowski we've turned this on for everyone who requested access before yesterday. We'll wait to see how this goes before turning it on to more people

ooooooh never mind 🤦‍♂️ I get it now - the problem has resolved itself Not "the issue" as in "the Jira issue behind the support ticket" Doh

OKay, I see that the support person closed it after you replied, earlier today: "The problem seems to have resolved itself on all machines." Was that maybe meant for another ticket? If so, you could create a new one via the form I shared earlier and it will land with the team supporting Jira Product Discovery