Tanguy Crusson Atlassian Team

Nice! This is actually something we were quite keen to explore. Early drawing from 6+ months ago:

@Lexi Sprague : I think I should clarify something: @Oleksii Marynych is not from Atlassian but from a vendor of an app called "OKR Board for Jira." - if your question is for this app then there's a link to schedule time with them. If your question is about the Atlas integration with Jira Product Discovery then my…

@Julia Titeux we've found the root cause - should be fixed in the next day or 2

Hi @Julia Titeux that's a bug, we're looking into it!

Thanks for the context @Keiran Munn 👍

Thanks for the feedback, we'll consider this when we next look at this feature. When we designed this feature it was with a specific use case in mind (prioritization and communication of roadmaps based on bigger blocks/investments - no detailed Gantt charts!). We'll review after talking to a few of you about how you ended…

Hi, I'd recommend you add them as a contributor on the project. It's free. Details here: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/The-different-types-of-users-Creators-Contributors-and/ba-p/2378354 That way they can open the project, and create ideas from there.

@David Nadri we're currently working on the ability to share fields between JPD projects, and use global Jira fields in JPD projects. Which I think would be even better for your use case (you'd only need to change things once, no need to sync). It's not trivial work so will take a while to land, but we're on it. 

OK, and is the project Open, Limited or Closed?

Another thing worth checking is that the user is using the same account they're using in Jira (in case they have multiple user accounts)

Hi, does the user have access to the project, as a creator or a contributor?

Ha, @Barbara Larioli got there before me 🙂

Hi Pete, I'm not sure why you aren't able to raise a support ticket, that's weird. Let me ask the support team. In the meantime, you can raise a support ticket directly from JPD: - Left sidebar: Give feedback - Select "get help from the support team" That will create a ticket with support. Before you do, it might be good…

Hi @Mart Postma , here you go: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Very-early-access-to-the-Stakeholder-Sharing-experience/ba-p/2459076

Never mind, I spoke too fast - the team confirmed this is not possible today. Sorry about that! We'll need to add "create insight" as an action for Project Automation. 

HA! I was afraid you were going to ask that, because I never tried it myself 😅 There is the "send web request" action in Automation but I've never tried to use this to call our API. I can't guarantee it'll work (would need to figure out how to authenticate using OAuth2 using this 🤔) but it might be possible - let me ask…

I'm glad it's all back to working now!

If you apply a filter on the view, then it will filter the list as well as the ideas showing in the view

@rachelfolz I just checked and that's because your standard trial for Jira Product Discovery expired and there wasn't a payment method on file. There's a 14 day trial, then if you don't add a payment method there's a grace period, and after that you lose access. I asked our support team to reactivate your trial so you can…

Thanks Brent, this actually helped settle an internal debate today 🙂

Hi, this link type is not meant to be used like that (it's a reserved link type, we need to find a way to hide it). You can however use the REST API to create an insight. We provided an example here: https://github.com/Atlassian-integrations/polaris-forge-ref-app/tree/master/push-example

Yes, did you mean this @Brent Vierling ? Or is this experience missing something for you?

@Jessica McDougall based on how this was built (there's one rank for a set of ideas, not multiple ranks for the same idea in the same context), that is unlikely. It would be a pretty big lift, so we'd need a lot of feedback to back it up. It is a totally valid use case and I completely see where you're coming from, but…

sorry, I spoke too fast: for now contributors without a Jira Software license can see the delivery progress/status fields if they're in the view, not in the delivery tab in an idea yet (that's coming soon)

Hi @Eugen Stolin , I checked with the team, and as of literally 5 minutes ago everyone should see the delivery progress bar now (but not the list of tickets - that, we won't be able to do without a Jira Software license). Can you please check?

Hi @Jessica McDougall , not exactly as you describe it, but it's possible to create separate views and manually reorder these ideas differently in these views (in the sort menu > more options > switch to view rank). Basically you could have one view per customer, each with their own order, but not one order per customer in…

Wow, thanks @Casey Gould , I had no idea - I'll raise this with our team managing the billing system.

Interesting way to look at it. Should I only buy one song from an artist and get all the other ones for free? After all, they were created using the same instruments 🙃 We totally understand if the current pricing model isn't right for you - and we know we won't be able to please everyone. So far, 3 months after GA, we've…

No worries. Yes, eventually it will work like other Jira fields, but we're still far off from that today

@Casey Gould based on what you're describing, it looks like your issue is not with site administrators having product access, but trusted users instead: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Read-this-if-you-re-a-site-administrator-and-just-added-Jira/ba-p/2385379 Trusted users will count as…