Tanguy Crusson Atlassian Team

Thanks Ted! Yep that's exactly what we'd recommend you do: create different rating fields, one for each aspect you care about. 

@Erk we looked into supporting this but unfortunately it goes against Jira's licensing model so that would be a pretty heavy lift - not something we'll be able to prioritize in the short term. You can ask contributors to add JSM tickets as insights to ideas, but the linking isn't going to work. 

It's always awesome to see contributions like this to the community! interestingly we did tackle some of the same things in JPD :) 

Hi David! We're currently wrapping up an early access program for this feature and progressively rolling it out to everyone. I think it's been turned on for 10% of customers today (or it should be this week) and then we're going to progressively turn on for all. It's read-only for now for people who are not in the site at…

@Edmund Munday what do you think?

Yep, that should work: when you add a JSM ticket to an insight (via the Chrome extension or the UI), it creates a link between the idea and the ticket. 

I asked the team and it looks like there are some oddities in this field that messes up with that behaviour. We are going to look into fixing this, but FYI it might be in some time (we have more urgent bugs at the moment)

Hi @John McDonald , if you open the "Project Target" field definition, you should be able to choose an option to have it overriden by the Atlas one when available (cc @Rohan Swami on the discoverability of this

Hi Olha, you cannot colour ideas based on a text field today. However what you could try is set up an automation rule that automatically sets the "imp" field when someone add text to the "important" field. (Project Settings > Automation). Would that work for you?

Hi @David , we use a Jira Service Management project for receiving user feedback, and then use the Jira Product Discovery Chrome extension to create ideas and/or add insights to ideas from a JSM ticket. Have you tried this? https://chromewebstore.google.com/detail/jira-product-discovery/flacajjkcnlngpeapmnmignmjgddamah

hmmm, I wonder if that field is in a special format that the integration doesn't support. Would you know its type?

Hi Andy, this will only work if you're able to add a Salesforce object as a link to an insight, and you can see that Salesforce field on the insight. Then you can use it to create a custom formula field for it. 

Hi Ka, you can create a custom project role for that: You can then add the "delete ideas" permission to this role, and grant this role to people. For that last part, you can either give them the role one by one, or create a custom group in the Directory in admin.atlassian.com. Then add the…

Hi Michael, I don't think you can import dates this way today unfortunately - because of the very custom format we use for dates in Jira Product Discovery. We'll consider this when we revisit the import feature

Hi everyone! Sorry I'm just getting back on this thread now - let me check with the team what happened and what the next steps are. I know that they're putting the final touches to be able to turn on the experience for everyone (as in: every customer in the standard edition) soon, but I don't know if they're still…

Thanks! I've asked the support team

We have a team dedicated to things like this. We've done a lot of improvements over the past months on these topics, I thought the same initially but we found it isn't as simple as what you suggest Chris - usually it's due to a combination of things that are configuration specific (e.g. specific formula calculations) or…

We are about to start giving early access to this feature. @Hermance NDounga is the PM for it - I'll ask her to get back to you!

Oh, one thing that will help @Chris Carafello would be to give us access to your projects so we can test there directly and offer suggestions. That makes things 10x faster. To do that you'd need to raise a support ticket. From Jira Product Discovery: * Left sidebar: Give feedback * Choose "Get help from the support team" *…

Hi @Chris Carafello , I've asked the team to investigate. Am I reading right that you have 17,000 product ideas???

That is correct. You could however import them via a CSV, in case that helps. There's a section in the FAQ about that

Hi @Rebecca Graf , we looked into it and ordering statuses in the status field is.... complicated, because it's a workflow. We've parked this for now. However, based on your workflow (which looks pretty linear, which is quite common for PM workflows) then I'd suggest doing what @Adrian.Lester described in another comment:…

Hi @Gilad Waldman , other users of JPD have set up a "multi-select" field for this purpose. This lets you list customers, but also give weights to each customer. Would this work for you?

Thanks Mart. Yes we do need to revisit the jobs of voting. The current solution works great for some teams, and other teams really don't like it 🙂

I've just made them both public, thanks

OK, got it. I think you should be able to do it using automation rules (project settings > automation) but I haven't tried. Probably something similar to what's described here under "Transition an Idea to Done when the Epic is Done" - where you create a rule that checks, when the status of an idea changes, if there are…

Oh wait @Kent Diprose I think I just understood your question. It's a bit of a power user move 🙂 Here's how I did this: https://www.loom.com/share/b15167184c20400a9a59888ba2269a72?from_recorder=1&focus_title=1

Hi @Till , not exactly like that, but you can create a field of type "select" that has a value which, once set, puts a colour next to the idea in the different views. 

Hi @Kent Diprose , here's how I did it: https://www.loom.com/share/292d59cf5f794e65a1f43ee12df79f6a

@Filip Callewaert you got that right 🙂 When we started this journey 3+ years ago, we talked to many, many product managers and could feel their pain. We wrote down what we believed we wanted to help with. We never thought a tool would be the answer, that it would need to be a tool alongside better ways of working. One…