Charlie Misonne Community Champion

In the Jira web interface there is no way to do this. You could check the access logs of Tomcat on your server. Or if you are using a reverse proxy you can definitely enable access logging on the reverse proxy level too.

Users should not be able to create a ticket when "none" is selected. I tested this today. Do you see an asterix (*) behind the field name? That should indicate the field is required.

Adding javascript to Jira Cloud will not work indeed. So: "none" will not be shown when you set a default value for your field. Click "context and default value" next to your custom field to chose a default value. When no default value is set the user will not be able to save the ticket when he didn't select any value. I…

That's odd. When a select list is required it should not display the 'none' option. Are you sure you made it required in the field configuration your project is using?

I don't see anything about support for Trello Gold so it's probably best effor: https://trello.com/en/gold But I have no experience with Trello Support to be honest. The only thing I can say is Atlassian typically replies within 2 business days for other Atlassian tools (Jira, Confluence, ...)

I don't have any experience with this but you can check out this solution for Insight: https://marketplace.atlassian.com/apps/1219263/scanstar-for-insight-and-jira?hosting=cloud&tab=overview Insight itself does not support a barcode scanner.

If you don't use a free version of Trello they should respond within 1 business day according to this page: https://trello.com/pricing

Running 2 Atlassian applications on the same host is no problem. By default thy will use a different port (8080 for Jira and 7990 for Bitbucket). A thing to keep in mind: make sure you don't use a "context" path for the applications in the configuration. By default this won't be the case anyway. The easiest setup is by…

Apparently I missed the task period alignment configuration. Any feedback or experiences with this are still welcome :-)

How should we deal with the Program Increments vs. the exact planning on the gantt chart? Let me explain my question. On the board view we can put items in a specific program increment. A PI has a start and end date. When moving something into a PI it does not move on the gantt chart which makes it difficult because we…

@Caroline Smith I haven't because in my case their were very little results so it was not worth writing update scripts. But I agree this should be built-in functionality in Jira. Related feature request: https://jira.atlassian.com/browse/JRASERVER-30467

This is about Bamboo's temp direcotry in <bamboo-install>/temp and not about the java temporary directory which is /tmp by default. <bamboo-install>/temp should be writable by the user running bamboo :-)

Great article because I think this is something a lot of organizations overlook. We all (hopefully) know and use version control for source code but not always for requirements. * Do you recommend any Marketplace solutions from your own experience? * And do they support version control of test cases linked to a specific…

Ok, perhaps it's better for you to contact Atlassian support. Relying on part of a log file to troubleshoot this is not easy.

Perhaps this knowlegde base article helps you? https://confluence.atlassian.com/crowdkb/unable-to-start-crowd-this-crowd-instance-was-unable-to-start-the-scheduler-crowdschedulerservice-and-will-not-be-usable-1014274365.html

You could simply create a custom field of type select list and add the blocked reasons you need as possible choices of the select list. Add this field to the transition screen to the Blocked status and make sure to clear the field value when going grom Block to another status using a post function.

Just a guess: check the description field is on the edit screen in the screen scheme used by the epic issue type in your project.

Changing the base URL is only for Jira Server instances (= on premise). When you are on Jira Cloud you can not change the URL of your instance unless you perform a migration. See Atlassian Cloud: Site URL UPDATE: According to this feature request CLOUD-7184 you can request a rename via a suppor ticket:…

you're welcome and good luck!

With a "slave" I suppose you mean a build agent and not a full Bamboo application server? Normally you have only 1 Bamboo application with several agents. The agents can be local or remote. Local agents run on the same server as Bamboo while remote agents run on another machine. You can install as many "remote agents" as…

* You can't directly upgrade to Jira 7.4.0. * Your upgrade path should be: v6.6.12 -> v.7.0.x -> v7.4.0 Please consult the Jira 7 migration hub * Whether the other Atlassian products you are using will be compatbible with Jira 7.4.0 depends on the Application Link versions in each version. You will find an overview on this…

I'm afraid you can't. Templates can only be used upon creation of a page. There is no way to "convert" an existing page to the page. You will have to create your new page with the template and manually copy the page contents to the new page.

Yes and this behavior is very annoying. Especially because our users often put agents in CC of their emails to Jira. We used scriptrunner to remove any agent from the participants list upon creation/ commenting of issues.

Hi Dipayan There is no paying plan for Sourcetree. It's free even if you install it on 500 different machines. Regarding support: there is no guaranteed support but you can ask for help on the Sourcetree community (where you created this question) and create bug reports here. See also: SourceTree support moving to…

By default there is no JQL function to find issues with more than 1 component. You could look for a plugin or use the scriptrunner plugin to create your own jql function. A workaround was described by someone in this thread. You could use this: component = "Team A" and component = "Team B" It will give you all issues with…

that's great. Good luck!

You can run your database on the same machine without issues as long as you allocate enough memory and CPU.

You will definitely need a plugin for this. * Add validator to your workflow transition. Of course this will block to user fom completing the transition. Can be done with:* Jira Suite Utilities: linked status validator * Scriptrunner: script validator * JMWE: related Issues status validator * Or with ScriptRunner you could…

Hi Florian You should use Jira's XML export feature. Basically these are the steps: * take xml export * stop jira * remove dbconfig.xml file * start jira * connect to your new emtpy mysql database in the wizard * import xml The documentation can be found on this page.

Edit the workflow and click the close tranistion in the diagram view. You will see a checkbox Show transition in the customer portal Configure on the right pane. Here is the documentation for cloud but it's the same: https://support.atlassian.com/jira-service-desk-cloud/docs/show-a-workflow-transition-in-the-portal/