Charlie Misonne Community Champion

Hi Renu, Welcome to the Atlassian Community! We need some extra information here: * What kind of user directory are you using: Jira internal, LDAP, Crowd, ...? * Have you checked your Jira log files? There's some useful information in there probably

Hi Alex, glad you sorted it out!

Hi, welcome to the Atlassian Community! For Jira 7.11.x you will find the information here. PostgreSQL 9.6 is the latest supported version. Be aware that your Jira version has already reached end of life, that means your version is no longer supported by…

Hi Jack, Thanks for your reply. I guess I could add that to the Trello board myself. I have access but did not create anything myself yet. But let me know if you created it already. Don't want to add a duplicate :-)

Welcome Fred!

I was not aware that identifying yourself as a partner is mandatory. I used to have my company name next to my name a long time ago but it looks more like marketing to me than anything else and I think we should be neutral on the Community. That's why I removed it back then. Because it's required I added it again. Perhaps…

I love the one about Jira -> Confluence automation. Thanks!

Very useful! Thanks @Esther Strom

You're welcome! And thanks for accepting the answer. Let me know what the outcome of the suppor ticket is. I'm curious about the solution.

All I can see is this error and it's nothing I have experience with personally. 2021-05-17 13:08:26,297 ThreadPoolAsyncTaskExecutor::Thread 31 ERROR grusch 788x373x1 o36avx 172.31.255.218,127.0.0.1 /rest/plugins/1.0/com.riadalabs.jira.plugins.insight-key…

I don't think that's a complete log file. Can you try clearing the plugin cache? Sometimes that resolves plugin issues. * Stop Jira * Remove both directories:* JIRA_HOME/plugins/.bundled-plugins * JIRA_HOME/plugins/.osgi-plugins * Start Jira If Insight can not be enabled after removing those caches share your log file…

Hi Jiawei, I can't help you but I think you might have more luck on te developer community.

Customfields are in the customfield table in Jira. This only stores the name, description, type, ... of the field. Not the actual values per issue. Values are in customfieldvalue. There is a PDF link with Jira's DB schema on this page. Hope that helps!

Hi Alex, Welcome to the Atlassian community! Any chance your server's timezone is different from your computer's time zone? I'm quite sure ScriptRunner will use the server's clock to schedule scripts.

Hi Annica, I'm afraid the only solution is to restart Confluence. Have you tried that yet? Processes can not be killed separately in Confluence server as there is only 1 system process: the java process.

Hi Markus, Do you remember which Insight version you had previously? If it was a version prior to 8.4 there were some steps to follow before the update unless you are using Oracle or PostgreSQL: Preparing for Insight Version 8.4 In either case: please check your Jira log files for any relevant errors related to enabling…

Have you tried running a reindex in Confluence? Your data is stored in the database. Check whether recent changes are in there. Pages are stored in the content table.

You will definitely need commas if you want to run a search like key in (ISSUE-1, ISSUE-2, ISSUE-9) Perhaps you could improve your excel sheet by adding af formula that concatenates all issue keys and adds commas in between. Something like: =LEFT(CONCAT(A1:A5&",");LEN(CONCAT(A1:A5&","))-1)

If I'm not mistaken Space icons are kept in <confluence-home>/attachments/ver003/nonspaced. Try copying that directory from your old to your new server. I hope it helps!

On this page you will find a query to get all licensed users. The query does not contain te last login information but you can adapt the query to include it. You'll need to join the cwd_user_attributes table like it's done on the page you linked. Get list of licensed users in Jira server 

I like the fact that this contains both communication "soft skill" stuff as real project specific agreements. The former can easily be overlooked.

Ok! Good to know it's not a permanent issue you're having.

That's a strange behavior... Do you have the same issue when using another browser or a Google incognito window? Try disabling any plugins in chrome as well.

Once a week to discuss the planning because we do not work on the same projects. For teams worknig closely together daily standups are a must. But they shouldn't take longer than 15min. I've been in standups taking ages with 1-1 discussions.

I agree. People working in team can benefit so much from that feedback. As a person providing feedback the difficlity sits in the phrasing and not making it too personal. Personally I'm someone who works on my own a lot. I deliver projects for customers without any other colleagues most of the time. And I rarely get any…

Hello Pierre-Henri, Bitbucket users consume a license when they are a member of a group with Bitbucket User permissions in the global permissions. Typically this user group is called bitbucket-users but it can be different. You'll have to remove the users from that group in order to free licenses. Hope this helps!

Hi Christopher, Welcome to the Atlassian Community! Just a wild guess: does your server have access to the internet? The domain altassian.com should be reachable as stated on Use the Jira Cloud Migration Assistant to migrate. If that does not help: perhaps there is a more detailed error in your Jira logs?

I don't understand what you want do do completely. You want to send a notification when an issue is moved from one project to another right? In Automation this would be the issue moved event. It's only available in the full version, not in the lite version. I'm not sure which one you have. You'll find a comparison on this…

Glad to hear it was resolved!

Hi Olga, Yes you can try Automation for Jira. I don't think the free lite version will be sufficient for your use case. Take a look at Working with related issues