Charlie Misonne Community Champion

Hello Please be aware of the following: Jira server licenses are not being sold anymore since 2 FEB 2021. See https://www.atlassian.com/migration/assess/journey-to-cloud If you want to host Jira on your own infrastructure you will need a Jira Data Center license. Here is some information about Data Center infrastructure.…

It's a long time ago I configured a new Bamoo instance. But I don't see a port in that connection string. If you use the default port with MySQL it's probably not mandatory. Here is the documentation about setting up Bamoo with MySQL. Make sure you get all settings in MySQL right. Every time you get an error or something…

Hi Nikita, Welcome to the Atlassian Community! Yes you can use Bamoo for that. Here are the highlevel steps: First create a new Bamboo build plan and add the following tasks: * Source code checkout This will fetch the code from Bitbucket * Script task Can be Windows Powershell or Linux shell depending on your environment…

Hi Rolande, Those log do not include the "Bamboo bootstrap failed" error so I don't think those logs are the ones we're looking for. Anyway: if you want to start over I think you can remove the bamboo.cfg.xml file in Bamboo's home directory.

Do you get something more specific in the log files? Which Bamboo version are you installing? Also: be aware that the h2 database should not be used for production purposes. Only for short term testing

I found this suggestion report: BAM-13976 One of the directories where Bamboo is trying to create files is probably not accessible by the user running the wizard. Make sure to set the right directory permissions on your system.

Hi @rolando.viado Bamboo requires a databases but it doesn't have to be Postgres. On this page you can find the list of supported databases: Supported platforms 

Hi Mohamed, In that case you should ask someone who is admin on the repository to add you.

Ok then you're definitely on Jira server. You can only get a password reset email if you configured an outgoing mail server. Are you the admin of that Jira instance? You can set an admin password with the recovery method described on Restore Passwords To Recover Admin User Rights This involves setting a JVM property and…

Hi @Mohamed Azzab Either way you do not have access to this repository or there is a problem with with your ssh key. Make sure you have added your public ssh key to your Bitbucket? profile. And make sure your private and public keys are on the correct location on your client. Usually this is in the .git directory in your…

Hi @Atanu Banerjee This post has been tagged as "server". Are you sure you are on Jira server and not on Jira Cloud? If your Jira URL ends with "atlassian.net" you are on Cloud and you could contact Atlassian support to ask why you're not getting the email. Otherwise you are on server and you will have to ask your Jira…

OK! Glad I could help :-)

Hi @Rajendra Dixit That will not work anymore indeed. See JRASERVER-38548 Try using basic authentication. This means you will have to provide the credentials encoded with base64 in a request header. And as you're using this in some custom program it would be even better to use a personal access token in you basic auth…

Hi Nestor, What type of custom fields are not being migrated? Know that not all types are supported. You can find a list of supported fields on this page: hWhat gets migrated with the Jira Cloud Migration Assistant 

Hi @Shanmuka No I can't provide an example because I do not have a servicenow instance to test this with. You will need to look at ServiceNow's REST API documentation. The Jira Automation documentation can be found online. You will need the…

Hi Nestor, welcome to the Atlassian Community! Are you sure this error blocked your migration? Last time I ran a server to cloud migration with the JCMA app I also got this "error communicating with server" but the import did continue. Just know that if you delete the project and start over the new migration will recreate…

Hi Shanmuka, If you want to make it bidirectionaly you can use webhooks indeed. Webhook configuration can be found under System -> Webhooks A webhook is triggerd by an event and will fire a POST http request. For the http request you will need to use the Service Now REST API. In my experience those webhooks are not very…

In my experience Excel saves CSV's in the encoding you OS is using. For me that is Windows-1252 (= ANSI) After saving/ exporting the csv please check the encoding of the file and use it in the jira import wizard. I usually open the file in notepad++ where you can check the encoding a the bottom right. See these screenshots…

Hi Nathan, In the java code you're performing a POST method, in curl you use a GET method. That's most likely your issue.

Hi Marta, welcome to the Atlassian Community. Unfortunately that is not possible. You would need the "~" operator to use a wildcard but the label field does not support it. Some apps can do it. See this post where someone asked the same question.

Hello, When you create an issue in Jira via its REST API it will respond with the create issue key together with other data. See https://docs.atlassian.com/jira-servicedesk/REST/4.15.0/#servicedeskapi/request-createCustomerRequest if you are creating a JSM customer request…

Hello! With memory I assume you mean the storage? You can check this on admin.atlassian.com. Select you site and go to products. Then choose "storage" on the left. You need to be a site admin to see that. Detailed steps on how to get there can be read…

Hmm those kinds of problems are difficult to troubleshoot without access to the environment and knowing what actually changed during the upgrade. What does your Jira log say? Check both the catalina log file in the install directory and the atlassian-jira.log in the home directory. You can also send your logs to Atlassian…

First thing to do would be to fix the database collation and use a supported one. You can read the documentation on How to Fix the Collation and Character Set of a MySQL Database manually

Ok I created tis improvement request: ACJIRA-2493 Let's vote! :-)

Right thanks for pointing that out David. I had Jira server in mind again. Found a feature request for the project lead condition JRACLOUD-10793 More than 15 years so it's not very promising... For the expression I didn't find any feature request yet. Any idea if this should be created in ecosystem.atlassian.net or…

I'm going to try it with JMWE instead

Thanks for your answer. Indeed it's not in the docs so I'm hoping someone in the Community has a workaround. I simply want to restrict a transition for the project lead. Sounds easy but on Cloud it's not...

Hi Joshua, Thanks for your answer but that post applies for Jira server and the Jira Cloud scripts are totally different.

Hi Raphael, What do you see in Jira? As your login works I assume all users are still visible on the users page? And what about projects, can you still see them? Maybe your Jira index files where wiped during the OS upgrade? That would be very odd... Check your <jira-home>/caches and <jira-home>/attachments directories. Do…