Charlie Misonne Community Champion

3 options in mind: 1) Instead of a command you could add the other plan as a child plan of your build. See Setting up plan build dependencies. 2) If that's not flexible enough for you you could use Bamboo's REST API and call that from your pipeline. I believe you can use the /queue endpoint to add a build to the…

Hi Michael, welcome to the Atlassian Community. If you are referring to this plugin PlantUML for Confluence can't. Confluence Cloud and Confluence server/ datacenter are technically different. Plugins have to be developed separately for each deployment type so you can not install a server plugin into Confluence Cloud. Take…

Hi James, What do you mean by "all tickets with it"? Did you delete all tickets after removing the column? Removing a column does not delete the tickets within it. A board column is mapped to 1 or more workflow statuses. So if you remember the status(es) of that column you can search for them via the Jira search…

there is just a condition for resolve issues which is however not related to this topic... Is the user trying to resolve/ close the issue? In that case there is often a workflow condition specifying only users with the resolve issue permission can perform the transition. So in this case the user would need both…

Hi Suma, There can be several reasons for a user not being able to chane an issue status. But viewing a status should be possible for anyone with view permissions on the actual issue. So are you sure the user can not view the current status. The ability to change a status is defined by: * The transition issue permission in…

Hi Eric, I stumbled upon this post whil dealing with the same issue and want to share my solution. This is a change in the 8.0.23 mysql driver: https://bugs.mysql.com/bug.php?id=102435. So it's not a bug but a change. I'd suggest to use driver 8.0.22 which works for me.

Alright got it. By copying the original file and making some manual changes it works indeed. Thanks! 

@Yevhen In the Kubernetes environment I'm using another database host. I now copied the home directory from the original environment but of course the database settings are now pointing to the previous host. The environment variables are not replacing the old values. So should I manually adapt the values in the…

Hi Yevhen! Thanks for the quick reply. Ok I have a PVC already for the home directory but as I'm just testing at the moment I didn't move the whole home directory yet. I will give it a shot. I'm not using the helm chart for this project. Perhaps I'll use it in the future. Thanks!

This could be a network issue. Make sure there is no firewall blocking your access to Bitbucket. * Are you using Bitbucket Cloud or an on premise version of Bitbucket (server, data center) * Are you cloning with http(s) or ssh?

Hi Tirupam, How are you checking the total of logged hours? Any chance that users logged hours in a Jira project where ou don't have permissions in? Or even on a Jira ticket with issue restrictions (less common).

No you can't. But here is a feature request you can vote for: JRACLOUD-3406 

I've never tried deleting that file myself so I can't tell you whether you can just remove it. If you want to be sure: rename it to something else, start Confluence and check whether your data is still there.

The h2db.trace.db file is a log file. Any chance you enabled database logging? You can check this in the <install-directory>\confluence\WEB-INF\classes\log4j.properties file. Enabling Detailed SQL Logging. Please be aware that the H2 database is only meant for testing purposes. If you're using Confluence for production you…

Hi Andrew, Indeed, unfortunately not everything can be solved. Especially when using Atlassian Cloud. I think most SaaS solutions are typically less customizable.

Ok good to know!

HI Trena, Does this issue occur in all the Jira projects or just one? For the issue changes you should check the notification scheme of the Jira project via the project settings. Mentions are not part of the notifications scheme so I'm surprised they don't work. Another thing to be checked by a Jira admin: are outgoing…

The font size looks larger as well. But I'm afraid there's nothing to do about this. You could fill out the feedback form:

Transitioning issues via the REST API is definitely supported. You can see the documentation and an example on this page. You have to provide the transition ID in your json payload. Can you share the request you're actually making and the response code you're getting? Should be 201, 400, 401 or 404

Oh right vertical spacing :-) Do you happen to have a screenshot so we can see an example? I haven't been annoyed by vertical spacing so far. Here is an example I quickly created. Is the vertical spacing similar on your pages? Just want to be sure you're not facing a bug or other odd behavior. The amount of whitespace…

Hi Andrew, Welcome to the Atlassian Community! This is how Atlassian deals with responsive pages in order to make it fit any screen size. There are different opinions about this. But anyway: You can change the width of the page by clicking the icon with the arrow. Please read Atlassian's answer on this post about this…

Hi @vivekrao_k Well you have to backup 2 things at least: * Your database How to do this depends on your database type (postgres, mysql, sql server, oracle, ...) * The data directory where attachments and other important data can be stored This can be done with a simple cron script Ideally you schedule the backups of of…

@shrikant maheshwari you'll definitely need a plugin to enable 2FA for customers only. I've worked with the miniOrange solutions before and I can recommend it. But there are other alternatives too so it's up to you :-) The best would be to start a free trial for one of the plugins and see whether it fits your expectations.

There is no attachments backup feature in Jira so I would recommend using regular backup tools to backup the directory of the attachments (<jira-home>/data/attachments). Or you could create a cronjob on your Jira server to perform a copy of that directory. Please note the XML backup mechanism is not recommended for…

There is no out of the box 2FA. Depending on how you want to implement this you will have to use one of the following optinos: * Use a 2FA plugin. This one for example does not require an external IDP. You can managed the 2FA settings in Jira. * Configure SAML (out of the box) to connect to your IDP In my experience the…

With postman you can actually loop over a csv So I'm assuming Saba is doing that. But indeed, I think the endpoint is not right.

Hi Saba, welcome the the Atlassian Communinty! Can you clarify what you're trying to do exactly? Are you trying to add attachments? The proper endpoint would be /rest/api/3/issue/{issueIdOrKey}/attachments. You shouldn't use project id. Attachments are added to individual issues o use the issue id instead.

Well that's odd. In your screenshot I see you get a 204 response and that should mean the user was removed successfully.

Ok, I can see a first reason already. You were looking at the documentation for Jira SERVER and not for Jira Cloud which you seem to be using. Cloud and Server do not share exactly the same REST endpoints. Here is the documentation for…

Hi Yuval, Do you get a response from the server when executing the delete method? If so, what's the message and what's the response code? If you use curl please share your command so we can troubleshoot it or share a screenshot from your Postman or any tool you might be using.