Harshit Grover_6rubg7 Success Champion

Please provide them with view permission of filter as well. Follow Below article : https://support.atlassian.com/jira-cloud-administration/docs/manage-shared-filters/

@Amy Schindel You have to make sure that the user has view permission of dashboard. Please follow : https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/ Regards, Harshit Grover

@Cristóbal González This will be only possible if both the fields are in screen attached to the transition.

Hi @allengeorge , You should verify the JQL of the filter you are using. If the said column is of a custom field and it is not populated for any issues returned by the query, then it may not display in view mode as well. Regards, Harshit 

Hi @[deleted] , This looks intermittent however you should still check with Atlassian by raising a concern : https://support.atlassian.com/contact/#/ Regards, Harshit 

Hi @Cristóbal González , You can achieve the same using workflow validator. Navigate to the workflow associated with the issue type where Field A and Field B are used. Select the transition where you want the validation to occur and then add a Field Required Validator for Field A. This will ensure that the issue cannot…

Hi @Visola Gjeka , Yes, you can backup your Confluence as well. Please check : https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/ Regards, Harshit

Hi @thumuluru.shreya , You can follow below links to know more about Atlassian Products and Learnings : https://university.atlassian.com/student/collection/850385-learning-paths?community-source=top-nav-bar https://university.atlassian.com/student/activity/2227506-certifications#/page/670e956da1887954d1e6d3db…

Hi @Alejandro , It really depends upon the data you load, Number of requests in each gadget..etc. Ideally it won't have much impact for 30-40 (Not sure about 70). But make sure the filter data is optimal. Check the below article to know more :…

Hi @thumuluru.shreya , You can follow below links to learn more about Atlassian Products and Certifications : 1. https://university.atlassian.com/student/activity/2227506-certifications#/page/670e956da1887954d1e6d3db 2. https://university.atlassian.com/student/collection/850385-learning-paths?community-source=top-nav-bar…

Hi @Ralf Scheller , We have a same setup as mentioned by James above and we were also facing the similar issue. Hence , we found this work around and it worked for us. Additionally , we did try with few other workarounds as well but that too was dependent on the mail received to Org Admins (Mail to Admin) functionality. If…

Hi @Visola Gjeka , Yes, you can backup your Confluence as well. Please check : https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/ Regards, Harshit 

Hi @James Noble , To streamline the process of creating issues in your Jira Service Management (JSM) project, you should set up an email handler. Since access requests are sent to the organization admin's email, one of the org admins should configure an email forwarding rule in Outlook. This rule should forward access…

Hi @Margaret A. Sands , One of the way to do this Bulk page copying : Go to the top-level (parent) page of the content you want to copy. And copy the whole Page Tree and then select the new space where you want the content copied. Regards, Harshit Grover

Hi @Amy Schindel , Even if your filter is restricted to Service Management issues, its visibility might still be blocked because of the permissions on the software project. However , an alternate solution would to Use Dashboard Gadgets (like Filter Results) and configure them with your filter. And then Share the dashboard…

Hi @Gabe Cz , When creating a new project using the "Shared Configuration" option, the schemes and configurations of the new project will mirror those of the existing project. Please note that if you do not make the configurations of the existing project specific to that project after the new project is created, any…

Hi @Kimberly Kriegler . Could you share the snapshot of the error you are getting ? Regards, Harshit Grover

@karla Boards Admins, Project Admins, and System Admins will be able to delete this board. I guess, you might not have the correct permissions to perform the delete operation. Regards, Harshit Grover

Hi @Jerry Lauwers , You can labels of Relevant Space by going to Space Settings > Content Tools > Labels Ensure your labels are listed here and are correctly associated with the content. If the labels are from another space, ensure that the you have relevant permission of both the spaces. Regards, Harshit Grover

Hi @Visola Gjeka , You cannot access any content after deletion unless you back it up beforehand. Check the below article to know more about backup : https://support.atlassian.com/jira-cloud-administration/docs/export-issues/ Regards, Harshit Grover

Hi @karla , Jira System Administrator can delete the filter from the backend. Steps to Delete the filter : Settings > System > Filter > Search the Filter > Click ... > Click Delete Filter Option Regards, Harshit Grover

@Jodi Jones Please check the Board Permission as well as the Filter used in Board weather it is shared with the mentioned user or not. Regards, Harshit Grover

Hi @Vidya VASUDEVAN , Please make sure if you have the Project Admins rights of the "Idea" Jira Project. Regards, Harshit Grover

Hi @Lisa Surowiec , If you are an org admin, you will be able to change the user name of by following below steps : In the Admin Console, go to Directory > Managed Accounts. Find the User using the search bar. Double Click on User's Name, make the changes and click save changes. Regards, Harshit Grover

Hi @Jodi Jones , Check "Manage Sprints" option is your Project's permission scheme weather any role is added there or not. Regards, Harshit Grover

Hi @Jakub Myszka , Try clearing Clear your browser cache and cookies and reloading Jira in a private/incognito window to verify the changes. Jira Cloud’s background processes to sync the changes. This usually happens within 15-30 minutes but may take longer in some cases. Regards, Harshit Grover

Hi @wasin wakton , If you are importing test cases through CSV file, could you please share the CSV file here so that we can investigate further? Regards, Harshit Grover

Hi @Escalante, Samantha , Jira uses Smart Values to pull dynamic data into templates, including customer notification emails. To insert the Time to Resolution, you can use the SLAs Smart Values. (https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/) The smart value for Time to Resolution…

Hi @daniela zanini , Steps through which you can create such rules : * Trigger: Issue Created * Condition: If Issue Type is Story or Task * Condition: If "Epic Link" is not EMPTY (ensuring it’s a child of an Epic) * Action: Edit Issue (Set PID field value to {{issue.epic.PID}}) Regards, Harshit Grover

Hi @Habeeb najjar , You can use Virtual Agent in JSM in Jira Cloud to achieve your requirements. Here is a complete article on how you setup the Virtual Agent in your JSM : https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/virtual-agent#overview