Amelie Winkler [Appfire] Atlassian Partner

Great webinar to summarize some of the potential use cases for Atlassian AI – and even more amazing to see how some of the features like Confluence summaries or Rovo have become part of our day-to-day already!

Thanks for the shoutout @Angelie Stephens! What a great community

Hi @Leandro Azevedo check out this page (+subpages) from the documentation! Hope this helps!

I second that – Alex' tutorials are awesome. Looking forward to this series!

Hi, @Jonathan Mandel – Amelie from the Appfire team here. I'm glad you found what you were looking for in our documentation. In addition, since you mentioned you're just getting started with SIL, you might find these free master classes helpful. And to get help with some common use cases, you can find frequently…

Hi @Rahul Amelie from the Appfire team here. As John and Trudy mentioned, there are a few ways you could optimize existing rules, like reviewing triggers, setting up stricter conditions for when rules run, or limiting rules to specific projects instead of running them globally. Here's a blog post with some additional tips.…

Hi @Jennifer Marple – Amelie from the Appfire team here. We have two concrete step-by-step scenarios in the JMWE documentation that are specifically focused on using JMWE in JSM that I think could be useful: * How to set ticket priority based on asset attributes * How to escalate an issue after a fix is rejected I would…

Hi @Mireya Cintora, yes you're right, all of them have unlimited automations. The differences between the three apps are primarily how you use them (no-code vs. scripting) and the level of flexibility needed (simple use cases vs. more advanced automation needs). * JSU is the easiest to use since it has a beginner-friendly…

Hi @Mireya Cintora – Amelie from the Appfire team here! Unfortunately, as Bill mentioned above, there's no way to upgrade just your automation usage at the moment. However, you might find it helpful to review your existing automations to see if there are ways to reduce the number of rules you're running. Here's a blog post…

Hi @Srikanth KS - Amelie from the Appfire team here. We recently had a customer struggling with a similar challenge, and they used Power Scripts to fix their broken Confluence links. Here's a demo of how you can update those Confluence links with Power Scripts: https://youtu.be/F82-6z5hdRw?t=967 If you need help building…

Hi @Jeff Tillett as @Kristian Klima mentioned, if you open a ticket via our support portal and specify your request, we'll connect you with the right person from our team who can help with your specific licensing requests!

Hi @Samrat Ghosh, as @Victor Law - Ricksoft mentioned, this is due to the automation limits introduced by Atlassian last year. Here is their full announcement if you want to read more about it. You might also find this blog post useful, which highlights the steps you can take to optimize your existing setup or circumvent…

Hi @Anthony R, as Sam and Hana mentioned, post functions don't count towards your executions. And if you want to circumvent the limits you could consider third-party apps (since they don't have limits). If you need additional suggestions on how to optimize your existing automations, check out his blog post, which provides…

As I'm born in Germany, I don't have any options 🇩🇪🇩🇪🇩🇪

Hi @Jennifer Marple – I’m part of the Appfire team, and I can confirm that there’s no limit on the number of automations you can set up with JMWE! While we generally recommend streamlining automations to keep your workflows efficient, you can technically run unlimited automations (whether that's workflow-based automations…

Hi @Gita Meskauskas – I just checked back with the team and have good news! They confirmed there was a misunderstanding, and the issue you're mentioning is prioritized with our team. You will receive an update on your original support ticket soon! Thank you so much for your patience while we work on the fix.

Great points, @Benjamin Horst ! I think you're spot on about "the lack of standardization" in smaller companies and how that complicates the setup of repeatable automations. And YES on the tracking side, too. There's often no process for tracking automation results – and even less so in smaller organizations, where results…

@Gita Meskauskas – Hi there, Amelie from the Power Scripts team here! We're not aware of any issues related to the upgrade to JSM 5.12.0. Could you please open a ticket with our support team so they can investigate and help you resolve it? 

Hi @Ayush Lawania – apologies, I've just realized you're on cloud – unfortunately, the suggestion I provided above only works for DC. On Cloud, there's a limitation from Atlassian's end that doesn't allow the Jira CLI to update the user (link).

Hi @Ayush Lawania – any chance you have Jira CLI in your instance? If yes, you could use it to bulk-update email addresses. You first have to create a CSV file with details like userId and userEmail as the column names as shown below. Then you run the below command: --action runFromCsv --file new_email.csv --common…

Hi @MahanthPrudhvi – Amelie from Appfire here! You're right; JSU is fully no-code and a great app for basic workflow automation – it has a visual workflow rules builder similar to native Jira automation. With JMWE, you can build workflow automations, set up based on no-code, and perform event-based and scheduled actions.…

Hi, @Trudy P Claspill – I see, thanks for clarifying. You're right, when the links are embedded in places other than Jira, it's a bit more complicated. In that case, there's no straightforward solution. One thing you could do is create an auto-redirect of those old Confluence pages to their new equivalent (and let…

Yeah, they're great for some of the more complex requirements. Both apps also offer a 30-day free trial, so you could test them out and see for yourself. If you end up trying out Power Scripts – let me know if you have any questions, I'm happy to help!

Hi @Martin Hirsch – Amelie from the Appfire team here. @S Reddy Harsha Vardhan is right – Scriptrunner would be a great solution! As you don't have it in your instance, any chance you already have the Power Scripts plugin? It's an equivalent app that could help you achieve the same thing. If you don't have either of them,…

Hi, @Jesper Amelie from the Appfire team here! That's a tricky one! We recently had a customer struggling with a similar challenge, and they used our marketplace app, Power Scripts, to fix their broken Confluence links after migrating. Here's a demo of how you can update those Confluence links at once using Power…

Hi @Anshu Mahajan – Amelie from the Appfire team here! As @Mohamed Benziane mentioned, you could use a global transition in Jira to get it to work! If you prefer to do it via CSV as you mentioned, you could try out our marketplace app Jira CLI. With Jira CLI you can get all the issues in a CSV file by running the following…

Hi @Tosin Ojikutu – I’m glad you got it sorted – even if it was manually! Next time you face a similar bulk change and want to avoid the manual grind, you could try our app, Confluence CLI. It’s a command-line tool that could have saved you a bunch of time with one command like this: --action runFromPageList --regex…

Hi, @Rebecca McMahon – Amelie from the Appfire team here! If you’re open to (or are already using) third-party addons, you might want to check out Jira CLI – it could help you bulk-add an attachment to hundreds of tickets at once! It’s a command-line-based app, and in your concrete example, you could run a command such as…

Hi @Costel Ciocirlan – Amelie from Appfire here. It really depends on what you're trying to do with those JQL functions and how customized your current Scriptrunner functions are. One option you could check out is Appfire's JQL Search Extensions, designed specifically for handling JQL functions. You can use it, for…

Hi @Tosin Ojikutu – Amelie from the Appfire team here! If you're open to third-party add-ons, there are a couple of apps that can help with bulk updates in Confluence, but it depends on what you want to update on your Confluence page. Can you elaborate on what you'd like to bulk-edit?