Florian Bonniec Community Champion

Hi @Gary Richardson The condition you are using is displaying the fragments in all projects except projectname Use this instead jiraHelper.project?.key in ["project key"] Make sure to use the project key and not the project name. Regards 

Hi @Saqib Dar There is couple of way to do it, it will depend on the volume of issue you have. You can export the issue then import them back by mapping the old field values with the new one. You can also use apps such Scriptrunner which have a built-in script that copy field values from one field to another. If there is…

updated < -3d is supposed to take the date -3d but keep the time , when startofday(-3d) is supposed to do the same thing but use 00:00 instead the hours. So it should solve your issue. (updated < startOfDay(-3d) AND updated > startofWeek(-1d)) OR (updated < startOfDay(-5d) and updated < startofweek(-1d)) Regards 

Hi @Craig McCall Do you have Scriptrunner? Have you check if you do not have any Behavior (part of Scriptrunner) for your project ? Does it appears on all projects ? Are you using JavaScript in some field description or announcement banner ? Custom JavaScript in description can impact other fields. Regards 

Hi @Abhishek Pandey Have you try using updated < startofday(-3d) instead updated < -3d ? Regards 

Hi @Kay Duit You cannot do it but what you can do is to configure a multi user field in the security level. Then using automation for Jira, add the user to the field everytime the issue is assigned. Regards 

Hi @Garden16_ You cannot do that using JQL as JQL return issues not fields. But you can use the rest API to query this information or do SQL query using code with Scriptrunner. Also note that if you upgrade to Data Center there is a custom fields optimiser feature to help you to do some cleaning. Regards 

Hi @VIctoria_reed2 To make sure you export the backlog of your board, go to the board admin and copy the JQL your filter is based on. Then do an advance search like (Board query you copied) and sprint is empty Then you will be able to export in CSV. I think Excel export has been removed in 7.x Not sure if the application…

Have you try to run the issue fetch action before the log action? Can you share the automation you are using and the automation version? On my side it works with the latest version. Regards 

Hi, Does Jira and Confluence running on the same server with no context for each app ? Not sure it's the same issues but when installing Jira and Confluence on the same server you had to configure context in server.xml. Otherwise you had login issues. Does it work back when Confluence is down ?…

Hi @Andie Duframe Have you try using the customfield id instead of the name ? Had similar issue with some fields when there is duplicate names on the instance or buggy due to my jira language that is not in English. On my side this return the username that are approvers {{issue.customfield_10120}} This on approvers…

Hi @Julia Lang I'm not sure but from my understanding you should use something like that fieldValues : { '<span>customfield_XXXXX</span>' : '11917'} Where <span>XXXXX is the customfield id for Severity</span> Then the value is the option id of the option in the list. In the example from the doc they use priority that is…

@Daniel McCollum use Groovy Inline Script in your case. It should work even if not compatible but you may have issue in the future as the app is not updated anymore to work with newest Jira version. Regards 

It should work the same, not sure le L is required. I was thinking you was using Scriptrunner, not MyGroovy app. This app is not compatible with Jira version > 8.25.2 Regards 

Hi @Daniel McCollum This script below should work. import com.atlassian.jira.issue.Issue import com.atlassian.jira.component.ComponentAccessor import com.opensymphony.workflow.InvalidInputException import com.atlassian.jira.issue.fields.CustomField import com.atlassian.jira.issue.CustomFieldManager import…

Use .getValue(), You have a space and lower case v Regards 

@Daniel McCollum Replace .name by .get value() After getCustomFieldValue(issue, CUSTOM_FIELD_ID)

Hi @Daniel McCollum Have you check what is returned by logging it ? getCustomFieldValue(issue, CUSTOM_FIELD_ID).name Have you try getCustomFieldValue(issue, CUSTOM_FIELD_ID).get value() Regards 

Hi @Julia Lang Have you check this documentation that seems to allow you to add value for custom fields. https://confluence.atlassian.com/adminjiraserver/advanced-use-of-the-jira-issue-collector-938847349.html Regards 

Hi @Randy Taylor Sorry it's plusHours, not addHours https://confluence.atlassian.com/automation/jira-smart-values-date-and-time-993924864.html plusHours is for the cloud version. Regards

Hi @Randy Taylor Could you use smartvalue instead sending json data ? Try using this into the end date time field. {{issue.customfield_14200.plusHours(issue.customfield_XXX)}} When XXX is the field id of elapse time field. Regards

Hi Not really but this documentation may help you. https://confluence.atlassian.com/confkb/how-to-perform-a-confluence-site-search-for-keywords-and-links-through-the-database-830284252.html This issue recall something to me but I'm not sure, I will check early next week. Regards

Hi @Norm Moore The permission on the page may have been changed and you no longer have access. You should be able to see it in the page restrictions section of the space admin menu. The page may have been deleted and can be in the trash of the space admin section or purge, in this case the page cannot be restored. Finally…

Can you try log in using the recovery account. https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html

Hi @Jose Pardo Do you mean all user keep having the captcha, including you ? If you can log in, please flush the cache. * General Configuration > Cache Management > Login Manager - Login attempts for unknown users > Flush You may have faced this issue even if the version do not match.…

With Scriptrunner for JIRA issueFunction in issuesInEpics("project = XXXX")

You may try to create an automation for JIRA that compute the number of days between both date and store this value in a field or even log this time against that issue and display the Time Spent. Automation for JIRA is free if you are in Data Center.…

Hi @User 500 What is your current DB version and JIRA version ? Did you upgrade recently ? Regards

Hi @Igor Ivanenko You cannot as JQL return a list of issue but what you can do us to use a JIRA Issue Macro, input your JQL then display the created date and resolved date. If you need the number of days you will have to use a calculated field in JIRA from an app. You should be able to do it with Scriptrunner. Regards

Hi @jira_admin_cu I will go with Bahaviour that is a feature from Scriptrunner do display only accepted type base on the parent type. It will only work from the UI and will not prevent anyone to create unauthorized sub-tasks from the REST API for instance. You can also add a validator in the create transition of the…