Florian Bonniec Community Champion

I would use resolution is empty instead statusCategory!=Done Some times with status are used in may WF and the status catagory is not "right" so resolution seems more accurate.

Hi @David Mitchell You can do it by updating the issue hierarchy but it do not means that you should. I would keep that standardize as it's shared across the entire instance.

Hi @Andrew Dao Did you update the workflow and add a validator on the create step ? Regards

Hi @Colin Walton You can use security level to manage access at the ticket level, a sub-task will inherit from the parent security level. So you can grant access to some user tag in a user picker field for instance. https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ If you just…

Hi @Wayne Kohler Yes it should work but it's not recommanded. You may face stange behaviours on some app because it's not means to work in a cluster so you often face cache issues. Please find Atlassian related kb below.…

Hi @jira_admin_cu Can you try the code below replacing Story by your type. if(issue.getParentObject() && issue.getParentObject().issueType.name == 'Story'){ return false }else{ return true } It has to be set as a simple script validator in the sub-task workflow. You can also add a Script Fragment to hide the sub-task…

Hi @Yair Neugeboren You may face one of the 4 issues listed in this KB https://confluence.atlassian.com/jirakb/csv-import-fails-with-fatal-error-during-import-in-jira-1027125241.html I would review each of them to figure out if it's one of the issue you face. Regards

Hi @Vinnie Chhabra You can use a DC trial license to test automation for Jira on a server instance. To get a trial license, go to https://my.atlassian.com/product and generate a new trial license,.select Automation for Jira Data Center in the list then fill in the requested information. It's the same process as requesting…

Hi @Daniel McCollum You cannot grey-out but you can block the transition by adding an error message like you did for the none. if(getCustomFieldValue(issue, CUSTOM_FIELD_ID).name == "Yes"){ throw new InvalidInputException("Please, ...... cannot be Yes") }

Hi @Katherine Regan If you want to do it using the REST API you can use the following endpoint. /rest/servicedesk/1/servicedesk/{serviceDeskId}/request-type-groups/{group-id}/request-types In order to get availables groups for a project /rest/servicedesk/1/servicedesk/{serviceDeskId}/request-type-groups Regards

Hi @Stephanie Hurt Does global search means quick search (the search bar on the top right) or advanced search ? If it's quick search it's currently not possible and there is a feature request for that on Atlassian side. Regards

Hi @Gonchik Tsymzhitov It's not the right place to ask such improvement. You should raise a request to the app vendor directly. https://appanvil.atlassian.net/servicedesk/customer/portal/3/group/9/create/19 Regards

Hi @Moin Islam Boards are based on filters and are just a view of the issues returned by this filter. If you copy a board but do not update the filter the board it based on any update on the board will impact the other. Same for Advanced Roadmap, advanced roadmap can be based on boards as issue source but it will get…

Hi @Allen Culpepper Are you testing with your user ? It my be possible that if Notify My Change is set to false, you do not receive notification because you are the one that have trigger the event. Regards

Hi @Aswathi D please find below an example. import com.atlassian.jira.component.ComponentAccessor import com.onresolve.jira.groovy.user.FieldBehaviours import groovy.transform.BaseScript @BaseScript FieldBehaviours fieldBehaviours final singleSelectListName = 'Select List' def radioButton = getFieldById(getFieldChanged())…

Hi @Mate Rados Can you share the catalina logs and the error message ? Regards

Hi @Aswathi D You can do it by creating a Behaviour that is part of Scriptrunner app. https://scriptrunner.adaptavist.com/6.20.0/jira/behaviours-overview.html Regards

It seems that you can push field values. https://support.atlassian.com/jira-cloud-administration/docs/customize-the-jira-issue-collector/

Hi @Igor Ivanenko Not sure but issues displayed on board have to match a JQL not necessary labels. So if your board currently display issues having a label X you can update it to also get issues when the reporter is the default reporter of the issue collector if it's use only for that purpose. Regards 

Hi @Matt Carolan I'm not experience with COnfiForm but have you look to this API ? https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Server+REST+API+version+1 Regards

Hi @Nathan Meller If you want to do it automatically what the point of using a select list ? Could you not use a number field and icrement it adding a condition to make sure it will not go higher than 5 ? With the slect list you can set an automation with condition if then else from 0 to 4 and the select list . If…

Hi @Rafael Costa Your question is tagued with server but you try to use cloud API. Use this one instead https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/attachment-getAttachment Regards

Hi @Andrea Hakim From the documentation it seems that you have to add you app as Application Link and allow incomming. https://bitbucket.org/atlassianlabs/atlassian-oauth-examples/src/master/ Regards

One simple way to fix it for this WF is to export the WF, update the name and remove the 510 validator in the XML then import as new workflow. This will not fix the root cause. I kind have bad experience with this app but I would try to reach out to Zephyr support for this specific one. Regards

Have you try to copy the page and edit the copy ?

This gadget do not allow you to filter by user, so you will not be able to use it. You need other option, you should have a look to this app, for instance. https://marketplace.atlassian.com/apps/1219709/rich-filters-time-tracking-dashboards?tab=overview&hosting=datacenter Regards

Having no issue do not means that the script is doing what you want. It's only check for syntax error. Regards

Hi @I-Ming Chen Why do you want to use a postfunction ? What do you want to do with this information ? Best way to catch issue move is to use a listener on this event, then you can use this listener to set a customfield, label or issue property then use this stored information to process the information if it's relevant…

Hi @David Hansen Not sure you can. I guess the 3 others user have also log time on the issue Dan have logged in. Because filter return issues and gadget are based on issue data it will show the graph for all users that have log time in the issues. You have to find another gadget to do that if you cannot filter within the…

Are you sure you are getting the right fields ? the condition is right ? You can test each step to figure out which one is wrong. First check if you get the right fields by using this code def fterm = getFieldByName("Feedback Term") def details = getFieldByName("details") /*Test if you get the right fields by setting a…