Florian Bonniec Community Champion

Hi @Chialing Kao What I do on my side is using Scriptrunner, you have a built in script for that. If you do not have this app you can create an issue in a project, then update "product" for the issue using a csv import. If you are admin and using External import feature, it will create the missing options, then delete the…

You will have to reach out to your JIRA Admin to know if you have them, then have a look to the documentation. In case you do not have them it will depends on the internal process you have to acquire apps, maybe there is no new app that can be added so you will not be able to do it. Regards 

Hi @Julia You will need to use an app for that I think, you can have a look to Xporter for JIRA or Better Excel. https://marketplace.atlassian.com/apps/891368/xporter-export-issues-from-jira?tab=overview&hosting=datacenter…

Are you able to create new request from this type in the portal and see them ?

Hi @jira_admin_cu Can you confirmed that each issues you are expecting to see on the portal has a value for Customer Request Type field ? Sometimes it happen when someone delete the request type on the portal. Regards

There is couple of way, you are not doing it every day so you should just copied the file from 1 server to the other one. It's more system/infra admin stuff than jira specific stuff. Reagrds

Hi @[deleted] What do you means by "all applications in the queue", are talking about mail queue, automation queue, applications links ? Regards

Apps are stored into your JIRA_HOME directory under plugin/installed-plugin folder. If you copy the content of this directory to the sandbox in the plugin/installed-plugin folder then start JIRA it will load them into the sandbox. When doing the restore in the sandbox the data of the app is migrated, the only missing peace…

I do not think we can configure this, as a workaround you can create a quick filter in the board configuration for each Team member. Regards

Unfortunately I don't think you can. You've tag this question as jira server are you sure about that ? What is the version you are using ? It looks like a Cloud instance fron thsi screenshot. Regards

Hi @Esperanza Echeverria What bar are you talking about ? Can you add a screenshot ? Regards

Sorry I do not understand what you are trying to do.

Hi @Inetinfo Inetinfo What do you mean by "resolution rejection" ? If it's the number of time it has been "reopen" you can use an automation for jira that increment a field that is not idsplayed in your issue (not in a screen). Regards

Hi @Pratibha Tambakad Can you add a screenshot to better understant what you are trying to hide ? Regards

Hi @Sushmitha It's not possible to do it with your current version. You will need an app If you have a version more recent than 8.14 you can use the built-in feature. The app add more control over the token. Regards

Hi @Zoë Radder You may have permission issue. Even if there is currently issues from 1 porject in your baord, if the JQL use in the board spread across multiple project, you will need the permission on all project that can be involved in a board. So I look on the JQL use in the board and make sure you have the permission…

You have implemented it as a script field ? If so I think you have to go in each issue so it will set the value. I usually avoid this kind of field so I'm not 100% aware of how they work. Regards 

This should work import com.atlassian.jira.component.ComponentAccessorimport com.atlassian.jira.issue.MutableIssueimport com.atlassian.jira.event.type.EventDispatchOption log.warn("PARENT JIRA ISSUE: " + issue) def currentUser2 = ComponentAccessor.jiraAuthenticationContext.loggedInUserdef linkedIssues =…

What type of field is it and what do you want to do with the values from the sub elements ?

Hi @Karol Urbaniak What are you trying to do ? What does "(one custom-field = one linked issue) to the parent issue" means ? Regards

Hi @darren.johnson Could you create 2 automation ? 1 to Cancel Stories under Epic (the one you did) The second to cancel subtask under Stories ? Do not forget to check "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule." in the detail…

You cannot as mention in my post above, you need an app, it's not supported on jira. App to choose depends on the hosting you have, Data Center or Cloud.

Hi @Ana Luiza Chagas What are you meaning by "implements of stories indicated" ? What is your hosting solution, Data Center or Cloud ? If Data Center If it's a link you will need to use an app that add JQL fucntions because the vanilla feature to work with links only support 1 key. * issue in linkedIssues(ABC-123,"is…

Hi @Martin Tolkmitt There is no automation action for that if I recall well. You can have a look to use Web Request action and use the REST API to create the asset. https://confluence.atlassian.com/jirakb/how-to-create-asset-objects-via-rest-api-based-on-different-attribute-type-1157475506.html Regards

Hi @Jeff Davis The view use in the Confluence macro is the one you have when you create the Share Link. So, you can create the view you want, create the share link and add the link in the confluence macro. Regards

Hi @Benjamín Alexander Mella Marilao This code should do the tricks: Note that the currentUser have to be able to see the dashboard if it's not the case you have to get all dashbaord, then if dashboard id is in your list you update it, do nothing if it's not the case. import…

Hi @Jess C What you can try to do is to remove the previous assignee from the reviewer field then add the new one playing with fromvalue and tovalue. I've never done that like that as I usually use scriptrunner for that. Regards

Hi @Godwin Labouh You may need to not open it with excel right away but import the csv then follow the wizard to specify column type. Once you download the file please open it with a text editor to see if the data is right or weird like you see in excel. If you have different format it's porbably excel that miss interpret…

Hi @Jane Smith Are you using the cloud version or data center version ? In your example, Assignee seems to be the display name of the user, I think it may work only if you have the username here. Regards

Deprecated means that it will be removed at some point but it's working now. You can also use the recommanded function if it's availabl for your version.