Florian Bonniec Community Champion

Hi Yes you can but the hierarchy is defined for the entire instance so if the Initiative is above the Epic in one porject it have to be for all the project using this type and Roadmap. You need to define the hierarchy in Plan on the top nav bar > Administration > Advanced Roadmap HIerarchy. I will display the default one…

You may be able to cloned it using automation for JIRA then if the Clonec issue match the JQL used in the second board it should display it. Trigger would be when the issue enter in the status. My previous response was valid for Server but you seems to be on Cloud. There is limitation about automation in Team Managed…

Hi @Bea Tea If you display issues under stories it's normal to have Epic Name empty, as this field is populated in Epic only. But Epic Link should display the name of the epic linked to it and not the key. You may encounter one of the 2 following known issue. https://jira.atlassian.com/browse/CONFSERVER-31534…

Hi @Madhu Reddy If you add the field "Linked Issues" the nexport the select column, it will export all links of the issues and create a column by link type in the CSV. Ex of headers exported Issue key,Issue id,Parent id,Status,Created,Updated,Inward issue link (Blocks),Outward issue link (Blocks),Inward issue link…

I also recommend to not shared user information on the internet and would have grey out the name and replace it by a fake name in the example.

If the user do not have access to the board at all that means, the filter is not shared with him. If the user can see the board but the board is empty, or display less issues as expected that means there is permission missing at the project level. Hope it will help you troubleshooting this type of issues in the future.

Hi, You also need to share the filter the board is based on with the user. You can find the filter used in the configuration page of the board in General. Regards

Hi, I'm not very familiar with that but have you try to add a sort after the Group By ? https://wiki.almworks.com/documentation/structure/7.4/data-center-and-server/sort-generators-130882739.html Regards 

Hi You can overwrite using restore with a PROD Backup. Then copy plugins folder and attachments folder from PROD to Test. You also need to disable incomming mail configuration as well as outgoing mails. Regards

Hi @Michael Smith What are the headers of your request ? Did you add Content-Type header with application/json as value ? Regards

Hi You can create a user macro to do that. The macro, would count the number of days between the date of the go live that will be a param of the macro and now and display it in days.

Hi What are you trying to achieve ? You are talking about filter but also something that need to be cloned.

Hi If you are talking about the approval feature from Jira Service Management, it' s configured in the workflow used for this issue. If it' s not plan in the workflow you cannot do it.

You can create your own hierarchy to represent what you want using custom links but I do not recommend it. If you want to create a issue link between Story and Task and say that' s a hierachy you can then you will need apps such as Structure for JIRA to display it. But keep it mind that the tool do not expect that so you…

Hi Under a standard issuetype (Story or something else) you can have any sub_task issuetype. So you cannot have Story and Task under it. By design JIRA Software support the following hierarchy: Epic | Story or Task | Sub-Task You can add level above Epic if you have Advanced Roadmap but cannot alterate the core Hiearchy…

Hi Not sure what you want to do but you can do any REST Call that reauired authentication. If it returned http 401 it means that password/ username are wrong. I would use this call. https://docs.atlassian.com/ConfluenceServer/rest/7.18.3/#user-getCurrent

Hi I guess the simpler solution is to create a global template like you did but disable it in every space you don't want it from the space admin page. But it's not optimal. Maybe you can have a look to the marketplace apps such as Blueprint Creator - Advanced Templates: Pages, Blog & Spaces.…

You indeed need an active license to upgrade. You can follow this mitigation solution https://confluence.atlassian.com/kb/faq-for-cve-2022-26135-1142439167.html You have to disable the system app Mobile Plugin for Jira. 

Hi I pretty sure the issue is in your if statement. if(textFieldValue.equalsIgnoreCase("Non-Portfolio")) { You are expecting text content from Epic Link field but it's not the case. It's the epicKey that is store in the field following this format "key:ABC-XX". Can you try…

Hi Kanban are created to follow work in progress and not really to show issue hierarchy. I noticed that your hierarchy seems to be Epic | Story | Task | Subtask But this hieraechy is not compliant with JIRA structure which is Epic | Story or Task | Subtask You should be able to achieve that using 3rd party app such as…

Hi You cannot do it with JIRA vanilla, you are limited to only query issue linked to a specific issue using linkedIssues(). https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-functions-reference-939938746.html#Advancedsearchingfunctionsreference-linkedIssueslinkedIssues() But you can do it with 3rd…

Hi You should follow Atlassian recommendations, PostgreSQL 11. https://confluence.atlassian.com/adminjiraserver0813/supported-platforms-1027137429.html Regards

Hi The information is stored in the Epic so you cannot displayed it in a story. What you can do if you really need it and you have Scriptrunner is to create a Scripted Field that returned the Key and summary of the Initiative linked to the Epic linked to the current story but it will be a different field.

Hi, You will need an app for that, not sure what you already have but you should be able to achieve that with Scriptrunner. Workflow Toolbox should work also and probably Jira Suite Utilities. With scriptrunner you should be able to use a simple script validator.

Hi, I would go with automation for Jira too. Just because by doing that you are sure that it will be triggered. With behavior if you update the issue from a script or Rest API it will not be triggered but the automation will. Also you have the audit log with automation in case there is any issue and it's a no code…

Hi you should be able to get the event type. https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/event/issue/IssueEvent.html#getEventTypeId-- long EventId= event.getEventTypeId() Then in your script you can have a mapping between the event type id and the name you want to return to be more user…

Hi, You cannot do it with Jira but you can do it using an app. Scriptrunner is one of them. https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_issuesinepics Maybe you can also do it with another app JQL tricks I recommend you to test both or more on a test environment before choosing one and check if you…

I think what you want is the default configuration. Completed Sprint should be displayed. Why it' s not displayed in your case ? Probably because you remove the Sprint value from the Sprint Field or you send them back to the backlog before closing the Sprint. If you Close the Sprint, use the popup to move the incomplete…

Hi If you are using the mail handler from JSM you have created a reauest type for emails. You should be able to hide them, if required, JSM will ask you for a default value.

@Abhipsa Mohapatra as wrote above, any task assign to a sprint an not in the last column of your board will not be consider as completed even if it's resolved or/and in a final status.