Florian Bonniec Community Champion

I guess yes but it's not recommended. I would use an app to manage that. Best practice would be to use an external directory to manage user account and implement SAML SSO. REgards

Hi You need an app for that. I would check Elements Connect that allow you to create customfield with value from an api call or a db connexion directly. https://marketplace.atlassian.com/apps/23337/elements-connect-external-data-fields?tab=overview It should work with Scriptrunner as well but less user friendly from my pov…

Hi What is the issue ? Sometimes users are adding rules on their mailbox that delete jira notification or others tag those as spam that lead the mail server to add them as Spam for other users as well if it' s the issue you have.

Hi THere is no password expiration policy in JIRA as far as I remember. Maybe this feature has been added by an app you purchased.

Hi I guess the simple way to do it is to use a script with scriptrunner. A listener that catch Issue assigned event and check if the new assigne match your criteria. If not send a popup error and assigne back to the previous user. 

Hi Task are considered as completed from jira software stand point only when they are in the last column of your Agile Board. If any of the Sub-task/ task are not on the last column JIRA will not consider them as complete.

Basicly you should have the Parent Link field in the create and edit screen of your Epics, then for each Epic fill this field by selecting an initiative. If there is no issue available or issue from the wrong type that means you have not configured Advanced Roadmap Hierarchy properly. Once done, you can list all your Epic…

Hi, I think on cloud, scriptrunner has his own search bar. https://scriptrunner-docs.connect.adaptavist.com/jiracloud/enhanced-search.html It's not dynamic either, you run the query in script runner then save it, it will store the results but will not be updated automatically if an new issue match your query. 

It's blank if there is no value. Be aware that if you search for "Parent Link" is not empty you will have issue with no parent link returned, the search do not work on this field nor sorting, at least on my side. But if you have a value in this field it should displayed it, ISSUEKEY - ISSUE SUMMARY Did you use this field…

Hi Actually it will depends how you manage Initiative. If it's in a customfield you should be able to see it and add it. If it's an issue that lis linked you canot do it with JIRQ without an app. You should use an app that display the linked issue of type Initiative. You can achieve that with Scriptrunner app for instance…

Hi What is the reauest you send ? In your Timesketch script. If you are using atlassian api library for python, you need to add a param that do not check ssl certificate May be the same issue as this one…

Hi When do you get this error ? Is it related to this KB ? https://confluence.atlassian.com/jirakb/passed-list-had-more-than-one-value-when-calling-dashboard-215486151.html

Can it be related to this KB ? https://confluence.atlassian.com/jirakb/jira-throws-methodinvocationexception-when-viewing-history-tab-776641227.html

Right, this feature belongs to Jira Software ( Sprints, Agile Boards, Issues in Epic) Data is store in the db, when you disable/ uninstall something the table/ data is not deleted and should show up when you re-install it.

Hello Have you try something like that ? issueFunction not in parentsOf("issuetype = Sub-task AND "Category[Dropdown]" in ("Quality Assurance")") and type = Story

Hi You can do an automation for jira rule for that. It's an app that should be free if you are in Data Center.

Hi Have you try a full re-index ? Are all boards empty or only some of them ? If you create a board based on a filter that do not order by Rank, does the issues appear ? If yes you probably have to re-do the lexorank (gg lexorank)

Hi, If you go to Manage Apps the look for a systems app with "View Issue Panels" in the name, are all module enable ? If not enable them.

Hi, You should be able to roll up time logged from Sub-task to Parent. You have a checkbox to do so. This panel should be displayed as long as you have an estimate/ time logged on the task or one of the sub-task. You cannot roll up to the Epic level . It will require an app for that. You can test app related to "Time…

Usually it's ok to have warning, the "requests.exceptions.TooManyRedirects: Exceeded 30 redirects." is another error. Can you try to add an header to your request following this recommandation https://stackoverflow.com/questions/23651947/python-requests-requests-exceptions-toomanyredirects-exceeded-30-redirects

8.5.1 is the version of your JIRA CORE/SOFTWARE. It' s not limited to Cloud only as I have it on the latest version of JSM. The feature you are looking for has been released in the latest JSM release (5.0). https://confluence.atlassian.com/servicemanagement/jira-service-management-5-0-x-release-notes-1142426129.html If you…

Hi I found the param to use in the code of the library you are using. https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/rest_client.py#L45 Documentation is here also https://pypi.org/project/atlassian-python-api/

Hi You can achieve that with the Rollout feature on the top left. You cannot a those type as dependency, the "type" is different in the DB and JIRA do not list them. He sems to not show link type jira_

Hi Have you try verify_ssl=False ? Bitbucket(url='https://<ourURL>',token = '<myToken>', verify_ssl=False)

Hi Kind of, as JQL is returning jira ticket, you have to have this information in a JIRA field. You can create a customfield of type user picker and set the user who resolve the issue as value of this field autamatically (post_function or listener or automation rule). You can use apps such as Automation for JIRA you may…

Hi, What is your JIRA version ? You can update the SLA configuration then revert back in order to force the SLA to be re-calculated from the project admin page, SLA section. There is also an API call to force it if required.…

Hi What API call do you send? The user you have provided need Browse permission on the "Reservations" project. You can try to log in into JIRA with this account. If you can see it, the issue is porbably somewhere else.

You should try with this option "Any customer or organization, by searching in this project". If you want the user to be able to select anyone and if you don' t mind having your customer to be able to see all users. 'Other customers in their organization' will required that you manage Organization within your project.…

You need to be jira administrator in order to be able to rename a project key. Project admin is not enough.

Is the configuration "Customer Permissions" (Who customers can share with) at the project level impacting the ability to search ? https://confluence.atlassian.com/servicedeskserver0411/managing-access-to-your-service-desk-1021223892.html