Vernon L Atlassian Team

Hey @Amanda Culver , so sorry for the late response and lack of follow up. We investigated then and recently as well and could not replicate the bug amongst our team. If you're still experiencing this problem, I'll send you an email so we can get your organization ID and have our engineers take a closer look. Thanks, and…

Hey @matan.grady Just to check—is the project you updated private by chance? If they're a follower of a private project, they should still be able to see the project update, but still wanted to check. In the meantime, I'll follow up with our team as there might be a bug with the button.

Hey @Andy Johnston Jeff is correct. Currently, there isn't any configurability around a custom update cadence, but this is a request and feedback we hear very often. We're looking into the best way to apply this customizability and all the implications of how it'd work with reminders, product functionality, etc. I've added…

Hey @Walisson Pires Could you share a screenshot of both an example notification you'd like to change and the component you're referring to?

Hey Amanda, Thanks for reporting this! I'll check our bug backlog to see if anything matches, and if not, I'll create a new ticket. Let us know if you catch anything else, or if you have any other feedback for Atlas. Thanks again!

Hey @Zachary Belzer I don't believe we have any plans for this currently but that's a really good point about saying it's off track for a date we'd just moved. We'd intended the updates to be a bit more "moment in time" in the sense that you missed the target date, so the following update would explain why it was missed…

Hi Bob, I'll double-check with our team on any timelines, but the custom fields feature is still relatively new and we may not have been able to include exporting in the initial release. I've added your note to the ticket in our backlog as well—the more requests we get for specific features, the better we are at…

Hi Hannah, Thanks for writing in! Exporting custom fields alongside native fields is a great call, and one that we weren't able to prioritize for the custom fields release. We are always looking for ways to improve and make things better, so I've added this to our ideas backlog to take back to the team and hopefully…

That's definitely one possibility, are you able to it to someone else (other than the person you actually want to assign it to)? That might help us determine if it's a tech problem or if it's a user permissions/access problem. In the meantime, you can also log a ticket by going to any page in Atlas and clicking the "Give…

Hi VP, There shouldn't be any reason you can't change the ownership of the goal to someone else, regardless of their title/leveling. I'll have our team look into this—could you share any screenshots or a description of what happens when you try to set someone else as the goal Owner? For example, does it show the new person…

Hi Matteo, After poking around the timeline view on my end, I've noticed a few things: * Timeline view excludes projects that are marked completed. * Timeline view excludes projects that have neither an established start or end date. Can you confirm whether the 11 other projects have start dates? You can find the start…

Hey Matilda, We're actively looking at ways to create stronger integrations with other Atlassian products, and expanding beyond epics is definitely one of the things near the top of our list. We currently I can't give any exact details or timelines on when we'll be able to release this, but if you have any specific…

Hey Sean, you're definitely not alone—we've been seeing a number of reports of weekly reminder emails and notifications not being sent. We're investigating now and will hopefully have some news to share soon, but rest assured we'll work to restore the reminder notifications to normal working order. Thanks again, and…

Hey Ronnie, thanks for writing in! We don't have any plans for project updates to become a live feed, but we are working on ways to allow more customization of the home page. With Atlas, we intended to create a communication loop that adds consistency to updates—the main idea is that everyone shares their updates on Friday…

Hi @Michael G_ Sorry for the late reply—this should be available for all organization admins at this time. If you are an organization admin and don't see the additional controls for teams you're not a part of, please let me know and I can work with the team to investigate further.

Hi @JG Meillaud _ Glad to hear it! I can't give any specifics, but we are currently working on a way to assign team creation and viewing permissions in Atlassian Admin. We're still exploring the best way to implement these controls, and we hope to have more to share soon. If you have any other feedback, please don't…

Hi @hanna.podoliak I'm so sorry for the late reply, and also to hear things have broken. If the problem is still ongoing, could you share more details on what happened? I can get in touch with the team and see if we can resolve the problems.

Hi @Haddon Fisher Totally valid points—we're always trying to balance improving core functionality while building out some new features. I can't give exact details, but I can share the following: * Using teams to enable permissions in Confluence is something we've been discussing and exploring how this could work. One of…

Hi @Christine Absil Sorry for the confusion here! Teams are a built-in feature available to use across Confluence Cloud, Jira Software Cloud, Jira Work Management Cloud, Jira Service Management Cloud, Atlas, and Compass. You can find more information about teams here. Hope this helps!

Hi @Nathan Allen Yes, you should be able to use the Team Public REST API to manage teams. You can find the API documentation here. If there's anything specific you are looking for, please let me know and I can forward to the team if needed. Hope this helps!