Valerie Knapp_dpp5c6 Expert

Hi @Vaibhav , unfortunately I don't know that much about the config side of Gitlab with Jira but maybe these links could help you - Integrate with development tools | Atlassian Support Enable Smart Commits | Atlassian Support Maybe @John Funk has some more specific advice.

Hi @Vaibhav , welcome to the community and thanks for your question. I would recommend two things to get you started on trying to understand why the Automation isn't working. First, in the Jira issue, there should be a section in the Details tab for Automation - Here, you can validate if the issue passed the rule condition…

Hi @Tasya Febriany , welcome to the community and thanks for your question. If, in the audit log, you click on the option, "Show more", you can see how the rule was processed, which can help in a case like this where the issue should meet the criteria but the action isn't happening. Something else you can try for…

Hi @Ana Luiza Chagas , welcome to the community and thanks for your question! It depends a bit on what you would like to achieve. The Story Points field is a number so you can perform number functions in the JQL like this - Sprint in (openSprints()) and "Story Points[Number]" is not EMPTY and then if you show the Story…

Hi @Rosana Casilli , thanks for your question. I am doing something similar in a JSM project but I had to get an app. Basically, the customer is a university and they have different request type forms to ask for and then eventually return devices, like laptops and smartphones. They wanted to associate different lists for…

Hi @J Vic , thanks for your question and welcome to the community. Is this for a Kanban board? If so, you should check the board, general settings for the last option here in the screenshot - If you change the option to be, 'Never mind, show all', can you confirm if you can see the subtask in the Roadmap?

Hi @Ujjawal Pandey , we are using an app for this with one of my customers. It is called Time to SLA - Time to SLA | Atlassian Marketplace How it works is that you can define different calendars and then rules and goals, which calculate within the Jira issue what the turn around time should be, based on something like…

Hi @Saralie S. , I already posted here - Friday Fun: Carnivale and looking forward to sprin... (atlassian.com)

Hi @NAMANBOOKDEPOT , in that case, I would just add the Sprint to the advanced issue search and use a dashboard filter gadget to track the results - I think, as I said, the reports that come with Jira are somewhat limited but with a filter query, you could get closer to the data you want to see.

Hi @Sunilkumar k , thanks for your question. It sounds like Team is a custom field from your server instance so you would need to create and configure the same custom field in cloud. Then, you would just need to map it in this screen - I hope this helps you, but if not, please give your feedback and either I, or someone…

Hi @NAMANBOOKDEPOT , thanks for your question and welcome to the community! There are a few reports on time tracking that come with Jira - Have you tried these yet? You can always write a filter query and add the columns for 'Time spent' and 'Original estimate' and add this to a dashboard filter gadget - It depends on what…

Hi @Andreas Lauberts , thanks for your question and welcome to the community. I understood these are the users with work assigned to them in the Sprint. That is what my view looks like anyway, where only I am assigned work, or the tasks are unassigned.

Hi @Arthur Krier , I think you're on the right track here - If you go back to the, 'Add Post Function to Transition' screen here, you can see in the screenshot you provided that you aren't setting the resolution. If you click on the bottom choice, 'Update Issue Field', and then click, 'Add' The next screen will allow you…

Hi @Arthur Krier , the status of the issue in Jira does not always necessarily agree with the resolution. Please can you check the workflow for the issue type in question, Story? Typically, you would need to add a post function to the transition from whatever the penultimate status is, let's say, 'in progress', as an…

Hi @Yanuar Aditia , thanks for your question. I can see you are in a team-managed project but you can and do have the reports feature switched on. What happens when you navigate to that section? It seems like you have completed some sprints if you are on number 8, so you should have the possibility to see a Velocity report.

Hi @Paul A , thanks for your question. I was able to replicate your view in a team-managed project - I would imagine the bulk change isn't available yet for team-managed, just company-managed projects. I don't know if that helps you at all.

Hi @Swaroop Kumar , thanks for your question. Have you thought about having a smaller number of JSM projects and then using Portal Groups and Request Types to organize things at different levels? I have a customer that has implemented a solution like this, where he has one service desk but then has different portal groups…

Hi @Thomas , thanks for your question and welcome to the community. I would try using Labels - 4 Ways to use Labels for Trello that will Make You Productive (kimberlyannjimenez.com)

Hi @Mercy Zambuko , welcome to the community. Typically, you can export the results of a search query like by going into, 'Filters', in the main Jira menu at the top and choosing the option, 'Advanced issue search' From here, you can either use the JQL Basic Search or click on the Switch to JQL button to write a more…

Lol, I shouldn't have complained about going from 5000 to 10,000, the next level goes from 10,000 is 50,000! 

Hi @sagar khatal . Thanks for your reply. You need to be a product admin in Confluence in order to be able to modify the system settings, like these: If you don't see the cog here, you need to ask your organization admin to make you a Confluence admin in order to be able to make these changes. I hope this helps.

Hello all, I already introduced myself here . I am reposting here shamelessly to get Kudos. Please forgive me, lol. :)

HI @sagar khatal , thanks for your question. 1. To change the Favicon, you need to have administrator access. I am not sure if you are in the cloud or self-hosted, but typically this is under the "Look and Feel" section, like this - 2. To set a Default Space Logo, you can see this is also configurable from this section. I…

Hi @Shaumic , thanks for your question. I was doing some tests with this and you can use NOT IN, but it doesn't work how I thought it would. If I search for project and specify I don't want an organization, it returns the issue I have where there is an organization value, but not of organization B. I think you might be…

Hi @Eran Roiter , thanks for your question. Basically, the Sub-task that you are creating has to have a parent specified. For this, you need to use a branch. Here is what I did - The trigger is the creation of the issue. You can specify a condition for issue type. Then, you need a branch to say, on the creation of the…

Hi @Noelí Fusco , thanks for your question. If you are an org admin, you could create a group, add all of the people you want to add to the group and then give the group permission to the project. Otherwise, in the project, you can add them to a project role all at the same time that gives them the right permission,…

Hi @[deleted] , thanks for your question. I don't think this will be possible in a Jira Work Management project. In a Jira software project, you can define the color / highlighting with JQL, like this - and then in the board, you can get this highlighting here - Otherwise, you can look for apps to help with this, but there…

Hi @Gyllchrist AGO , thanks for your question. The sprints are showing on the roadmap because the underlying board is a scrum board. Would it is be possible for you to create another type of board, a kanban board, in the project? In that way, you could still see the issues but without seeing the sprints.

Hi @alerta , thanks for your question. It looks like from this - Latest updates for Jira Service Management (atlassian.com), that it should be possible to use the REST API with team-managed projects, but not for all requests. I don't know if team-managed projects are considered to have an issue type scheme, for example, or…

Hi @[deleted] , thanks for your question. I would suggest you check the product documentation for Structure, Confluence Gadget (almworks.com), or you can open a ticket directly with the ALM Works, who make Structure. They should be able to help you better with this.