Valerie Knapp_dpp5c6 Expert

Hi @David Ansari , thanks for your question. Please can you share a screen of the problem you want help with? Please feel free to anonymise any sensitive content. Cheers

Hola @not174282 , Gracias por tu pregunta. Por favor, utiliza este enlace para abrir un ticket de soporte. Atlassian tendrá que ayudarte a resolverlo. https://support.atlassian.com/trello/ Suerte

Hi @Jira user(public) , welcome to the Atlassian Community and thanks for your post. I have tagged Atlassian into this post so hopefully they can take a look and give us a hand. Cheers!

Hi @Marieta Uzunova , welcome to the Atlassian Community and thanks for your question. Even though the Xray issue types exist as issue types in Jira, I fear that the data from the Xray app itself isn't accessible to the Jira automation. I have had similar issues with other apps, like Tempo, where you want to automate…

Hey @Jessica Rubeo , did this get resolved for you or do you still need more input?

Hi @Gen Mark Dulay , thanks for your feedback and apologies for the delay in replying. Basically, you could have an automation on the closing of an issue to create automatically a page in Confluence - Here, I am using the issue summary as the page title. You might want to do something else or have a title like…

Hi @Emirhan Türkay , thanks for your question. I found another post which shows how to do this. Please check it out here - https://community.atlassian.com/t5/Jira-questions/How-can-i-change-the-order-of-status-transitions-in-ticket/qaq-p/2604190 Hi Daniel, This can be done with the opsbar-sequence transition properties.…

Hi @Gen Mark Dulay , welcome to the Atlassian Community and thanks for your question. Please can you explain a little bit what you mean when you say you want to transfer issues to articles? It would be possible, for example, to have a transition screen when you're closing the issue to collect some information about how the…

Hi @Trudy P Claspill , @Bill Sheboy , I understood part of the point / problem here is trying to obtain the sum / difference between the two custom fields of date time. I am also struggling with this. I have got to here - {{#=}}{{issue.customfield_10009.minus(issue.customfield_10008)}}{{/}}m Where 9 is a change completion…

Hola @maria belen cesar gallardo bienvenida a la Comunidad Atlassian y gracias por tu pregunta. La Comunidad Atlassian es un lugar para profesionales y estudiantes que utilizan productos Atlassian, como Confluence, Jira o Trello. Puedes utilizarla para establecer contactos, socializar, aprender, lo que más te convenga.…

Hi @Jessica Rubeo , welcome to the Atlassian Community and thanks for your question. You could try this action instead of the delay - which should get the latest status and transition info. Please give it a go and share your feedback. Good luck!

Hi @André Boriz , welcome to the Atlassian Community and thanks for your question. This is an action that Atlassian needs to take. Please open a ticket to the service desk https://support.atlassian.com/contact/#/ , who should be able to sort this out for you. Cheers

Hi @Ram Chodagam , welcome to the Atlassian Community and thanks for your question. It should be possible to connect your Atlassian platform to you Azure Active Directory. Please check out the documentation here - https://support.atlassian.com/provisioning-users/docs/connect-to-azure-active-directory/ Have a look and let…

Hi @Grant Ewing , welcome to the Atlassian Community and thanks for your question. To restrict who can create and modify Components or Release, you can just enable people to the 'administer projects' permission - So you don't technically need an app for this, as it works out of the box. For the labels, on the other hand,…

Hi @Yvo van der Tol , welcome to the Atlassian Community and thanks for your question. Yes, the configuration you have suggested could work. You could create a list of external users and enable them to your Confluence instance and Space as guests, which would enable them to see and interact with your pages. Here is the…

Hi @Andreina Blanco-Uribe , thanks for your question. I have researched this topic a little and while there exist automated solutions, like this one - https://community.atlassian.com/t5/Automation-articles/Let-s-automate-project-creation-using-Jira-Automation/ba-p/2075145 , I don't know that I would advise anyone to create…

Hey @Daniella Latham , I hope you don't mind, I just modified the post to include a direct link to the recording on Youtube to help people find it. Cheers

Thanks for this very informative video. I have started playing with Confluence automation, mostly to try to help other Atlassian Community users but I still have a lot to learn. Thanks for the headstart!

Hi @Caroline Meidan , welcome to the Atlassian Community and thanks for your question. This is something that will need to be resolved by a product owner / product admin of Jira in your company. Do you have access, for example, to admin.atlassian.com? The new domain will need to be claimed and configured both on the Jira…

Hi @Ludmila Trzaskowska , welcome to the Atlassian Community and thanks for your question. It should be possible, yes, to customize the Confluence automation with a smart value - https://support.atlassian.com/cloud-automation/docs/smart-values-in-confluence-automation/#Task-properties I, for some reason, don't get this to…

Hi @cartile tale , thanks for your question. Reading the documentation about Jira free plans - https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/#Inactive-Free-products-will-be-deactivated , I think this will only be resolvable by Atlassian. To re-activate Confluence, you just…

Hi @Jennifer Marple , thanks for your question. If you have a paid license for JMWE, I would reach out to the vendor directly to ask for support https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe I also checked the documentation and I wonder if you might be running into a limitation, like this…

Hi @Lucas de Souza , thanks for your question and sorry about the situation you are in. Have you thought about using a Mail Handler? Would this help / solve the problem? https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/…

Hi @Ketan Sanjeeva Rai , welcome to the Atlassian Community and thanks for your question. As you are asking about billing in your specific context, this isn't typically something we can help with so I've tagged Atlassian into this question to support. Do you already have a support ticket…

Nice work everyone!

Hi @Jake Youngblood , welcome to the Atlassian Community and thanks for your question. You should find, if you are a product admin, a button right above this table, 'Actions', where you should be able to add or remove different issue types. Does this answer your question? If not, please share your feedback and either I or…

Hi @Obotseng Jantjie , thank you for the explanation. Do you have JSM Premium, by chance? The reason I ask is because, ideally, you could bring the database where you store this information about your learners into Jira with Assets. In Assets, you could have objects to represent the learners, where you could indicate…

@Mathieu Lepoutre _Exalate_ tagging to make sure you see this update :)

Hi @Angus Smith , thanks for clarifying. I think it will only be possible for people with Jira product admin access to do this, but this is the resolution to the issue, to access the list of projects from the system settings, not from the projects menu.…

Hi @Obotseng Jantjie , thanks for your question. I think it would be possible to automate the process you describe, but you would need to define first what the rules are. How do you know for which tickets need to go to the other projects? Are there some standard or custom fields you can use to determine this? Or, as it is…