Valerie Knapp_dpp5c6 Expert

Hi @Tercilio Aires , welcome to the Atlassian Community and thanks for your question. Please can you clarify what your role is in the Atlassian platform? Are you an org or a site admin? Did you enable the new user in the admin.atlassian.com site? You need to have permission in the admin.atlassian.com site in order to add /…

Hi @Diana Munoz , sorry there isn't a phone number. You can open a ticket https://support.atlassian.com/contact/#/ and I can ask support to check this post as well. Cheers

Great! Glad we could help. :)

Hi @GlenellRosburg , thanks for your reply. Ok, please can you check the permission schemes of both the source and destination projects. Being an admin doesn't necessarily mean you have all the permissions available, even though that would be logical. Please can you check you have create, browse, delete and move in the…

Hi @[deleted] , welcome to the Atlassian Community and thanks for your question. Please open a support ticket for this to Atlassian https://support.atlassian.com/contact/#/ Best wishes

Hi @İclal Aslan , thanks for your question. I just checked the product documentation and there are some worked examples of how to do different calculations using post functions. https://appfire.atlassian.net/wiki/spaces/JMWEC/pages/465241585/Knowledge+Base I didn't find exactly what you are looking for but please have a…

Hi @Diana Munoz , welcome to the Atlassian Community and thanks for your post. Please can you share a little more information? You have a chart on a Confluence page. Please can you share an anonymised screen? What is the source of the data? Are they Jira issues? Please share as much information as you are comfortable…

Hi @GlenellRosburg , thanks for your post. A few questions, sorry if they seem obvious. If you go to look in the list of all projects, do you see the new project? Did you create the new project? Or did someone else? I'm asking to understand if you might be missing the browse project permission. Have you successfully moved…

Hi @Laura Franklin , thanks for your question. If you haven't already done so, I would post this question also in a Microsoft forum like this one https://community.powerplatform.com/#dynamicsproductsdivid just to get some input from the Microsoft side. I also found this video tutorial on YouTube that might be off some…

Hi @soumya_sikder , welcome to the Atlassian Community and thanks for your question. My two recommendations for a question like yours are to check the product documentation, which you've already done or to open a ticket to the vendor. In my experience, the folks over at Structure are really helpful. If you don't get anyone…

Hi @Copper Draw , welcome to the Atlassian Community and thanks for your post. Did you mean to ask a question or can we take this down? Best wishes

Thanks for the assist @Bill Sheboy !

Hi @Nur Fatin , thanks for your question. Please can you explain your use case a little bit here? Why do you need to delete the Task? You could clone the Task and copy all the Subtasks but, like I said, it is not clear to me why it is necessary. Here is an automation you could use as a base to start from…

Hi @Jegadeesh , welcome to the Atlassian Community and thanks for your question. Please can you let us know which app you are using for testing? Typically, this is information you can find in the product documentation. If you can indicate which app, we can signpost you to right place for this information. Cheers

Thanks for the assist @Laurie Sciutti ! :)

Hi @Surya Kumar , welcome to the Atlassian Community and thanks for your question. Have you raised a ticket with Freshdesk? It sounds like they might be better placed to help - https://support.freshdesk.com/support/solutions Best wishes

Hi @Mark Simpson , thanks for your question. This is a bug which is reported to Atlassian. There are some suggested workarounds here https://jira.atlassian.com/browse/CONFCLOUD-78184 Please check them out and share your feedback. Best wishes

Hi @Bud Herz , thanks for your query. It is possible to query the status history using the WAS operator. Please check out the documentation here https://support.atlassian.com/jira-software-cloud/docs/jql-operators/ Hope this helps you. Cheers

Hi @Tere Pile , thanks for your post. You are saying it's not possible to publish custom formulas with this configuration? https://www.atlassian.com/software/jira/product-discovery/guides/fields/overview#what-are-fields If you can confirm, I can tag Atlassian support into this post to clarify on the JPD roadmap. Cheers

Hi @Abhay Patil , thanks for your question. Please see this other post https://community.atlassian.com/t5/Confluence-questions/How-do-I-delete-comments-that-have-been-resolved/qaq-p/714562 If you delete the reply to the inline comment, it seems you should be able to delete the original inline comment. I hope this helps…

Hi @DAVID SPENCER , welcome to the Atlassian Community and thanks for your question. Do you mean to say you're not able to create a custom field? Please can you share a screen (anonymised is fine) of what you're seeing so we can try to help? Cheers

Hi @Natalie Keane , welcome to the Atlassian Community and thanks for your question. If you want to have a weekly email issues matching a specific query, this is typically a job for a filter subscription https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ If you want to see the issues in Jira, you should…

Hi @Humberto Gomes , thanks for your question. This sounds like a job, mostly, for a filter subscription, apart from the PDF part. https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ Is this a requirement because you need to share this information with people who don't access Jira? Cheers

Hi @Sarah Reardon , thanks for your reply. It should be possible to map the form fields into custom fields in your Jira, instead of the description. If you can show a screen of the automation, we can offer some advice on how to amend it. Cheers

Hi @Craig_Harley , thanks for your reply. I'm sorry for the problem but I am happy it is resolved now... even if it's not clear how. Let's hope it stays this way.

Hi @Jean Gagne , thanks for your question. Have you referred to these guidelines on the size of the PNG file? https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/ They are pretty specific about the size limitations. If you can, please try to use another program,…

Hi @Abdullah Younis , welcome to the Atlassian Community and thanks for your question. Please can you clarify, is this the app you're referring to? https://marketplace.atlassian.com/apps/1220294/requirements-test-management-for-jira If so, I would recommend you check the product documentation here, if you haven't already…

Hi @Sarah Reardon , welcome to the Atlassian Community and thanks for your question. To clarify, you currently have an automation that is collecting the answers from a form and inserting them into the description field. Your question is whether it will be possible to render the fields as they were filled in inside of the…

Hi @Erin Lee , welcome to the Atlassian Community and thanks for your question. When I read your post, I thought of this webinar I watched, which I would recommend - https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/Aug-29th-webinar-kudos-badge-How-admins-can-level-up-with/ba-p/2788676 They mentioned in…

Hi @Emilia Glibowska , welcome to the Atlassian Community and thanks for your question. Please can you try moving the related issues condition before the branch? The trigger is the transition of a subtask, correct? I would put the related issues condition and then maybe a refresh, then the branch up to the Epic / parent…